As SalesForce.com Functional Lead within the Enterprise Platform Services Delivery Team, you will be part of a high-performance team chartered to deliver enterprise-wide solutions. In this role, you will be part of a global IT project delivery team working in partnership with Sales, Marketing, Services, Global Operations and Finance organizations to design and deliver high-quality Salesforce.com solutions for Direct and Indirect Sales Channels (Sales Cloud and Partner Relationship Management PRM). You will also work closely with other IT teams that support Agilent’s transactional systems and infrastructure.
The Salesforce.com Functional Lead will be responsible for consulting and solving complex business problems with scalable IT solutions in Salesforce.com as per business requirements. Specific responsibilities are:
Lead requirement gathering sessions with business and other solution teams, to define requirements and present solutions.
Develop and maintain in-depth knowledge of business processes, identifying opportunities for Salesforce-driven improvements
Architect and influence best-practice Salesforce integrations with other systems and platforms
Collaborate with colleagues from business and IT to create prototypes and proofs of concept as a means of eliciting and defining requirements
Deliver design blueprints, detailed solution designs, and guide development teams
Validate solution components, lead business walkthroughs, and mitigate project risks
Lead stakeholder discussions, highlighting solution trade-offs and benefits
Lead the design of Salesforce and (optionally) other affiliated solutions for Sales, Service, and platform solutions
Implement new Salesforce solution for CRM and PRM business processes integrated with SAP CRM, ECC, and SAP CPQ
May assume overall IT project management roles in small to medium-sized projects
Explore new Salesforce offerings and work with product experts to explore new solutions, demo to the Agilent business team and prepare the roadmap for future growth
Note: This role is a hybrid schedule at our Wilmington, DE location (Tuesday, Wednesday and Thursday onsite; Monday and Friday remote).
QualificationsBachelor's degree in information systems or computer science, with a focus on business applications and Information Technology. An advanced degree is preferred
8+ years of Salesforce.com implementation experience with hands-on experience in Design, configuration, customizations and integration with other ERP applications
Extensive experience in Salesforce architecture and design patterns, including platform security, data modeling, and integration
Experience implementing Salesforce’s Sales Cloud and Partner Relationship Management solutions
Experience with Salesforce Marketing Cloud, Incentive Compensation Management, Service, Cloud and Data Cloud
Certified Sales Cloud Consultant, Application Architect or equivalent experience
Experience completing multiple end-to-end Salesforce.com implementation projects requiring integration into legacy and other ERP systems using Salesforce APIs
Experience with SAP CRM, ECC and CPQ is preferred
Experience integrating with SAP backend system
Experience building applications using Lightning Visualforce and UI related coding techniques
Understanding and working knowledge integrating third-party components with Salesforce using REST/SOAP APIs or Data Loader
Experience in object modeling in Salesforce and understanding of fundamental database concepts
Professional experience owning the end-to-end Software/Systems Development Lifecycle (SDLC) including structured code management, environment management, continuous integration
Experience with Agile methodologies, JIRA, and deployment tools
Ability to multi-task & handle high-pressure situations
Excellent oral and written communication skills
Ability to be highly productive, both working alone and in close collaboration within a team, and able to use good judgment to make effective decisions within appropriate risk mitigation
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Additional Details
This job has a full time weekly schedule. Applications for this job will be accepted until at least May 23, 2025 or until the job is no longer posted.The full-time equivalent pay range for this position is $121,600.00 - $228,000.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email [email protected] or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.Travel Required: OccasionalShift: DayDuration: No End DateJob Function: ITSimilar Jobs
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Analytical scientists and clinical researchers worldwide rely on Agilent to help fulfill their most complex laboratory demands. Our instruments, software, services and consumables address the full range of scientific and laboratory management needs—so our customers can do what they do best: improve the world around us.
Whether a laboratory is engaged in environmental testing, academic research, medical diagnostics, pharmaceuticals, petrochemicals or food testing, Agilent provides laboratory solutions to meet their full spectrum of needs. We work closely with customers to help address global trends that impact human health and the environment, and to anticipate future scientific needs. Our solutions improve the efficiency of the entire laboratory, from sample prep to data interpretation and management.
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