Innovior is a leading boutique Digital Transformation consultancy.
We began as a specialist in Intelligent Automation and quickly expanded our services to include Salesforce, ServiceNow, Anaplan, Data, Cloud and Managed Services.
This strategic shift enabled us to offer our clients a comprehensive suite of bespoke solutions for their digital transformation initiatives.
Since our inception in 2016, our team has expanded to include 140 dedicated professionals based in Sydney, Melbourne, India, and the Philippines. Our expertise spans Management Consulting, Experience Design, Supply Chain Optimisation, Workforce Planning, and Data & AI.
Leveraging innovative technologies, we help clients optimise their operations, enhance customer experiences, and maintain a competitive edge. Our client-centric approach, coupled with deep industry knowledge, allows us to deliver tailored solutions that drive meaningful outcomes and fuel success.
Join our passionate team and be part of our exciting growth journey at Innovior, and help us shape the future of digital transformation!
Job Summary: We are seeking an experienced Salesforce Functional Consultant to join our team. The ideal candidate will have a deep understanding of Salesforce platforms and possess a proven track record in successfully delivering Salesforce solutions. This role involves working closely with clients to understand their business needs, designing tailored Salesforce solutions, and ensuring successful implementation.
Key Responsibilities:
- Collaborate with clients to gather and analyze their business requirements.
- Design and document scalable and efficient Salesforce solutions.
- Lead and participate in workshops, and facilitate stakeholder meetings.
- Configure Salesforce features and functionality to meet business requirements.
- Develop and execute test plans to ensure quality and performance standards are met.
- Provide training and support to end-users.
- Work closely with project managers, developers, and other stakeholders to ensure seamless delivery of projects.
- Stay updated on Salesforce best practices, new features, and industry trends.
Qualifications and Experience:
- Bachelor’s degree in Computer Science, Information Technology, Business, or related field.
- Minimum of 3-5 years of experience as a Salesforce Functional Consultant or in a similar role.
- Salesforce certifications such as Salesforce Administrator, Salesforce Advanced Administrator, Salesforce App Builder, and Salesforce Sales Cloud/Service Cloud Consultant.
- Strong understanding of Salesforce platform capabilities including Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud.
- Proven experience in configuring and customizing Salesforce to meet business requirements.
- Ability to translate complex business processes into technical solutions.
- Strong analytical, problem-solving, and troubleshooting skills.
- Excellent communication and interpersonal skills.
- Experience with Agile methodologies is a plus.
- Ability to manage multiple projects and priorities in a fast-paced environment.
Why join us?
- You'll be joining a business in scale up mode, having experienced 342% growth in the last 4 years.
- We are market leaders across our focus capabilities of Intelligent Automation, Salesforce, Data & AI, Cloud, ServiceNow, Managed Services and Management Consulting.
- You'll be joining a friendly and collaborative team, who thrive in fast-paced environments and love solving problems together.
- We work with blue chip clients and some of the biggest brands in the Australian market!
Join Our Team: At Innovior, we foster a vibrant and inclusive work environment where creativity, collaboration, and innovation thrive.
Fuel Your Ambitions - In our fast-paced environment, we provide you with the latest technology and tools to fuel your ambitions. From state-of-the-art software to cutting-edge hardware, we equip you with the resources you need to excel.
Embrace the Team Spirit - We foster a strong sense of camaraderie and collaboration. We believe in the collective power of our team and actively support each other to achieve greatness. Together, we can conquer any challenge.
Your Success is Our Priority - We invest in your growth and development through tailored training programs, mentorship opportunities, and ongoing support. We are dedicated to helping you reach new heights in your career.
Join a Community of Innovators - Become part of our vibrant community, where creativity thrives, and ideas come to life. Surround yourself with like-minded individuals who share your passion for technology and making a difference in the world.
Apply Now!
Want to be part of our exciting story? Apply at the link and connect with us for a discussion around the opportunities at Innovior for you. Like the sound of Innovior but not sure this role is right for you, apply anyway and our team will contact you about other relevant opportunities.
PS - Culture Amp has shared that research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please do still get in touch. We'd love to chat and see if we can partner on the next chapter of your career.
Top Skills
What We Do
Business consultants with a passion for innovative technology. We specialise in solving complex business problems by combining the ingenuity of human intelligence with the robustness of artificial intelligence. A Probe CX company, Innovior works with cutting-edge technology to drive deep business transformation and deliver commercial value. Our consultants are experts in both business operations and business technology: employing techniques and methods from Lean Six Sigma and fields such as statistical mathematics, computer science, data science, engineering and finance. Our expertise in technology allows us to not only provide a strategic approach to business problems but to actually execute the solution and prove its value again and again. The combined approach we use makes Innovior a valuable strategic and delivery partner who can help you get the most out of your business.
