Salesforce Engineering Manager

Salesforce Engineering Manager

Salary: USD $109632 - $157210

Compensation is determined by various factors, including but not limited to local labor market conditions, educational background, work experience, and relevant certifications 

Job Type: Full Time

Location: IB (International Baccalaureate®) Global Centre, Washington DC

Hybrid working opportunity 1 of day in office 

About the IB

If you're looking to work for a global organisation with a meaningful mission, and with colleagues all over the world, then the International Baccalaureate® (IB) may have the ideal opportunity for you! The International Baccalaureate provides world-class educational services to over 5,700 schools across 160 countries. A career at IB is not just a job; it’s an opportunity to work with an innovative world leader in education services and contribute to our 50-year mission of creating a better and more peaceful world. Apply now to join our global organisation where we empower our employees to thrive and make a difference.

About the job

Based in the Washington DC office within the IT Applications Management team, the Salesforce Engineering Manager leads delivery of business-critical development, maintenance, and support for the Schools Office.

The role manages internal and external teams, ensuring effective delivery of IT services aligned with business needs, using Agile methodologies. It serves as the primary IT point of contact for assigned workstreams, coordinating globally distributed teams and third-party vendors.

The role is accountable for planning, performance, delivery, and reporting of all IT activities, while ensuring appropriate support, operations, and vendor management frameworks are in place.

Key Responsibilities

1. Accountable for the management of software development by managing, planning, coordinating and tracking all IT delivery of change requests, projects, and work streams within the Software Development Life Cycle (SDLC).
2. Management of software development teams (both internal and external), including line management and involvement of scrum ceremonies, to ensure quality software is delivered to time and budget.
3. Co-coordinate with product managers, business stakeholders and IT support teams to ensure operational readiness for transitioning projects to business as usual. This may include retaining management of some support activities within an existing DevOps team.
4. Preparation and coordination of release activities, including risk management, communications and process improvements. Note that releases and other activities will require occasional weekend working. 
5. Investigate, assess, and/or select existing and new suppliers by using the agreed requirement s and internal/procurement guidelines, including the monitoring of SLAs.
6. Manage, coach and appraise staff and accountable for an optimal qualitative and quantitative staffing of the unit, in line with the year plan and HR guidelines

Job Requirements

• Bachelor’s Degree in Computer Science, Engineering or equivalent work experience
• Extensive experience in Salesforce Implementation and Configuration
• Have at least Salesforce Developer Level-1 certification (level-2 is highly preferred)
• Experience with DevOps tools like Copado or Florum is required
• Experience managing development teams from both a project and a support perspective.
• Experience as a scrum master, preferably with scrum master certification
• Excellent interpersonal skills
• Highly organized and a good multi-tasker
• Effective communication skills

In addition to your salary, we offer an attractive range of benefits including: 

•    Medical, Dental and Vision Coverage
•    Voluntary Benefits, Pet Insurance, FSA, etc. 
•    Annual Leave, plus 14 Public holidays 
•    Retirement 401k Plan, 10% contribution 
•    Paid Parental Leave 
•    Life assurance 4x annual salary
•    Employee Assistance Program
•    Excellent continuous professional development
•    Health and wellness schemes
•    Flexible work arrangements
•    Additional IB sponsored perks 
 

We are committed to building a working environment that values respect, diversity, and compassion. The International Baccalaureate is proud to be an equal opportunities employer and we welcome applications from all suitably qualified applicants.

The IB is an equal opportunity employer. It provides employment opportunities to employees and applicants for employment without regard to race, color, religion, sex, pregnancy, ethnicity, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, genetic status, or status in any group protected by federal, state, or local laws.

"This job is offered on local terms and conditions and is at will.