Salesforce Engineer

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!

LifeStance Health Values

• Belonging: We cultivate a space where everyone can show up as their authentic self.

• Empathy: We seek out diverse perspectives and listen to learn without judgment.

• Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.

• One Team: We realize our full potential when we work together towards our shared purpose.

Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

ROLE OVERVIEW

This is an opportunity for a Salesforce Agentforce Engineer to design, build, and enhance our Salesforce org across Health Cloud, Experience Cloud, and Sales Cloud, with a particular focus on Agentforce. This role is primarily an engineering position, owning the delivery of new features, automations, and integrations—using both declarative tools (Flows, configuration) and programmatic solutions (Apex, Lightning, integrations, Agentforce).
 

This team member will take well-defined requirements from Product and Architecture, shape them into robust technical designs, and implement end-to-end solutions, including Agentforce powered capabilities that improve clinician and staff productivity, data quality, and patient experience.

This team member will participate in agile ceremonies, follow established standards and patterns defined by senior team members, and help ensure our Salesforce and Agentforce environment remains secure, well-documented, and user-friendly.

COMPENSATION: $90,000 - $115,000/annually in addition to a competitive bonus plan

RESPONSIBILITIES

• Design and deliver end-to-end Salesforce solutions (objects, fields, flows, Apex, page layouts, Lightning pages) that meet business requirements and follow team standards.

• Work Jira tickets focused on feature development and enhancements, from technical design through build, testing, and deployment, collaborating closely with Product Owners and architects.

• Design, build, and maintain Agentforce solutions (e.g., agents, prompts, tools, flows that invoke agents, orchestration with Apex and external services), including experimenting, iterating, and hardening Agentforce use cases for production.

• Develop and maintain Apex (classes, triggers, batch jobs), and support Lightning components where needed, following team patterns and guardrails.

• Create and maintain reports, dashboards, and custom report types to support business users.

• Manage users, profiles, roles, permission sets, and permission set groups in line with security policies.

• Build and update declarative automation (Flows) using established patterns; identify when a change is risky and should be reviewed.

• Integrate Salesforce with other systems using APIs and middleware where appropriate, collaborating with integration teams as needed.

• Document Agentforce configurations, technical designs, and enhancements so recurring issues can be resolved faster and solutions are well understood.

• Participate in Scrum ceremonies (standups, refinement, retros) and provide clear status updates.

• Partner with Product Owners and business stakeholders to clarify requirements for enhancements and Agentforce use cases.

• Follow and reinforce team best practices for change management, testing, and documentation (including unit tests and deployment checklists).

• Support and execute testing in lower environments (unit tests, UAT support, regression checks) to validate new functionality and Agentforce capabilities before deployment.

• Collaborate with senior team members and the Salesforce Architect on complex design decisions, patterns, and code reviews.

• Occasionally assist with higher-impact production issues related to features or Agentforce solutions you’ve built, focusing on root-cause analysis and long-term fixes rather than one-off quick patches.

SKILLS & EXPERIENCE

• Salesforce Administrator certification (or equivalent experience); Platform App Builder and/or Platform Developer I is a plus.

• Hands-on experience with Agentforce, including configuring agents, prompts, tools, and evaluating usage/impact in a production environment.

• 2–4 years of hands-on experience with the Salesforce Platform in an admin/support or engineering capacity.

• 3–5 years of experience with Salesforce development (Apex, SOQL, Flow, and basic Lightning platform development).

• Experience working in an Agile / SDLC environment.

• Experience with Health Cloud or Experience Cloud is a plus.

• Proficiency in building, debugging, and updating flows.

• Familiarity with change management tools (e.g., GitHub, Copado, Gearset) is a plus; willing to learn.

• Ability to analyze an issue, identify root cause, and clearly document the resolution.

• Strong communication skills and a service-oriented mindset.

• Must comply with HIPAA rules and regulations.

• Legally authorized to work in the United States.

• Demonstrated ability to work effectively with people from diverse backgrounds.

PHYSICAL REQUIREMENTS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

About the LifeStance Health Digital Team 

As advocates of human-centered experiences enabled by tech, the Digital Team designs and builds end-to-end digital experiences–prioritizing user needs, while leveraging modern, forward-thinking technology–to meaningfully impact the lives of our patients, clinicians, and administrative staff.  

We are driven to create seamless interactions, no matter how a patient engages with LifeStance, whether that be in-person or virtually, during a visit or in between. To do this well, The Digital Team is made up of Engineering, Product Design, Design Research, Product, Implementation, IT, Customer Care, Strategy and Operations professionals with the shared goal of creating a best-in-class experience with leading edge technology across all channels. 

How We Work: 

• We find a better way. We're an agile, nimble team who iteratively improves our work and ourselves. 

• We have a bias for action. We are empowered, resourceful, and accountable for our success. 

• We assume positive intent. We know the team is greater than the individual. 

• We are united under one goal. We build for and with the people we serve. 

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we work based on objectives, rather than pre-defined schedules. LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
 

 LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

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LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.