The Role
About JSSI
For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to drive cost savings and provide custom solutions that align to the interests of each client, regardless of make or model. Learn more at jetsupport.com.
JSSI products and services include:
Maintenance Programs. Hourly Cost Maintenance Programs to stabilize maintenance budgets, maximize aircraft availability and enhance residual value.
Parts & Leasing. Experienced product line specialized team who leverages our All-OEM inventory and global vendor relationships and go beyond parts sourcing to find optimal customer solutions.
Software: Traxxall and Conklin & de Decker. Powerful data platforms to help you make more informed decisions, from choosing the right aircraft to tracking your maintenance, inventory, and MRO projects.
Advisory Services. Objective insights and independent technical advice from a global team of technical advisors and ASA-accredited appraisers for virtually any business jet, turboprop or helicopter.
Aviation Capital. Customized asset-based finance solutions for business aviation.
Position Overview:
We are seeking a skilled Salesforce Engineer to maintain, manage, and enhance our Salesforce.com implementation and related applications. The ideal candidate will have extensive experience in Salesforce administration, development, integration, and data migration while ensuring seamless interoperability with our business applications.
Duties and Responsibilities:
- Salesforce Administration & Support:
- Manage and maintain Salesforce.com, ensuring optimal performance and security.
- Administer a user base of 300+ employees, handling profiles, roles, object customizations, fields, record types, and page layouts.
- Implement and maintain workflow rules, validation rules, approval processes, reports, and dashboards.
- Salesforce Development & Customization:
- Develop and maintain Apex Triggers, Apex Classes, Apex Test Methods, Visualforce Pages, SOQL/SOSL queries, and Flow automation.
- Design and implement Salesforce integrations using APIs, web services, and third-party applications.
- Ensure seamless data migration and integration using Data Loader.
- Testing & Risk Management:
- Test Salesforce customizations and integrations with business applications.
- Assess new requirements for potential risks and impacts on integrated systems, including D365, Customer Portal (MYJSSI), and other business units.
- System Maintenance & Updates:
- Ensure the Salesforce org remains up to date with the latest releases and updates.
- Manage third-party applications such as Visual Compliance, DocuSign, and Conga.
Desired Credentials:
- Salesforce Advanced Administrator & Platform Developer 1 and Salesforce Developer certifications required.
- Strong expertise in Salesforce administration, including user management, security, and data integrity.
- Proficiency in Apex, Visualforce, SOQL, SOSL, and Flow Builder are nice to have.
- Experience with Salesforce APIs and integration tools.
- Familiarity with data migration tools like Data Loader.
- Ability to troubleshoot and test Salesforce customizations and integrations.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration abilities.
- Experience with Microsoft D365, MYJSSI, and other integrated business applications.
- Knowledge of third-party applications such as Visual Compliance, DocuSign, and Conga.
At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.
For this role, the annual base pay generally ranges from $90,000 to $125,000 with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.
Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website.
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
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The Company
What We Do
For more than 30 years, Jet Support Services, Inc. (JSSI), has been the leading independent provider of maintenance support and financial services to the business aviation industry. JSSI is responsible for maintaining in excess of 2,000 business jets, regional jets and helicopters across the globe and serves customers through an infrastructure of certified technical advisors.
JSSI leverages this technical knowledge, experience, buying power and data to provide support at every stage of the aircraft life cycle; from aircraft acquisition to aircraft teardown and part out.
GTCR, a leading private equity firm, is a majority investor in JSSI.
