Job Overview
Designs/develops software solutions requiring general domain knowledge and developing business experience.
Analyzes user requirements/needs and makes decisions within limited parameters under regular supervision.
Essential Functions
• Designs/develops software solutions requiring general domain knowledge and developing business experience.
• Works at all layers of the application stack including front-end user interface and backend development.
• Analyzes user requirements/needs and makes decisions within limited parameters under regular supervision.
• Supports and may lead projects within own organization with limited complexity, including the development of small to medium size system components.
• Has broad understanding of quality standards and work requires minimal revision.
• Reviews functional specifications and other validation deliverables as assigned.
• Provides peer support and helps on-board new Associate Software Engineers to the team.
• Cloud Engineer / Salesforce Engineer with 3-5 years of experience in Salesforce platform development and cloud-based application support.
• The candidate will be responsible for designing, configuring, developing, enhancing, and supporting Salesforce-based solutions used in Patient Support Programs, AllCare, and Market Dynamics initiatives.
• Develop and support applications on the Salesforce platform.
• Configure and customize Salesforce using:
○ Apex
○ Lightning Web Components (LWC)
○ Flows
○ Validation Rules
○ Approval Processes
○ Custom Objects
○ Permission Sets
○ Security Configuration
• Build scalable and maintainable cloud-based solutions that support patient engagement and operational workflows.
• Participate in code reviews, testing, deployment, and production support activities.
• Develop integrations between Salesforce and external applications using REST APIs and web services.
Qualifications
• Bachelor's Degree Computer Science, a related field, or equivalent experience
• 4-5 years of experience in Salesforce platform development and cloud-based application support
• Healthcare domain experience (Patient Hub/Patient Support Programs) and familiarity with Schedulo or Salesforce Field Service scheduling platforms
Salesforce Platform
• Salesforce CRM (Sales Cloud, Service Cloud)
• Apex Development
• Lightning Web Components (LWC)
• SOQL / SOSL
• Salesforce Flows & Process Automation
• Custom Objects, Validation Rules, Approval Processes
• Salesforce Security & Sharing Model
Integration & APIs
• REST APIs
• JSON/XML
• Salesforce Platform Events
• Third-party system integrations
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
Skills Required
- Bachelor's degree in Computer Science, a related field, or equivalent experience
- 4-5 years of Salesforce platform development and cloud-based application support experience
- Experience with Salesforce CRM, including Sales Cloud and Service Cloud
- Experience with Apex development and Lightning Web Components
- Experience with Salesforce Flows and process automation
- Experience with SOQL and SOSL
- Experience configuring custom objects, validation rules, approval processes, permission sets, and Salesforce security and sharing models
- Experience developing REST API, web service, and third-party system integrations using JSON and XML
- Healthcare domain experience, particularly Patient Hub or Patient Support Programs
- Familiarity with Schedulo or Salesforce Field Service scheduling platforms
IQVIA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IQVIA and has not been reviewed or approved by IQVIA.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision plus programs like telemedicine, EAP resources, and additional insurance options. Feedback suggests the health offering is a meaningful part of the overall rewards package, though details can vary by location and plan design.
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Retirement Support — Retirement benefits include an employer match structure that supports employee contributions through a defined formula. This adds steady long-term value to total rewards beyond base salary.
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Leave & Time Off Breadth — Time off offerings include vacation/paid time off, holidays, and flexibility themes, with some roles described as having discretionary or unlimited time-off models. This can make the package feel more attractive even when cash compensation is viewed as only mid-range.
IQVIA Insights
What We Do
IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.
