Salesforce Engagement Lead (Business Analysis + Project Management)

Location: Pune (Hybrid) | Indore (Hybrid)

Employment Type: Full-Time

Experience: 6+ Years

Work Model: Hybrid (3 Days Work From Office per Week | 2 Days Work From Home per Week)

Own the Engagement. Lead the Analysis. Deliver More—Together.

This is a dual-hat leadership role for consultants who can do what most cannot: run world-class business analysis and solution discovery, and then manage the project and the people who deliver it. At mindZvue, Engagement Leads are the trusted face of our client relationships — owning discovery, delivery cadence, stakeholder confidence, and team growth.

If you've outgrown the pure-BA lane and want real ownership of outcomes, timelines, and teams — with AI-powered ways of working — this role was designed for you.

• Lead business discovery, requirement definition, and solution design workshops across complex Salesforce initiatives (Sales, Service, Experience, and Revenue Cloud).
  

• Own end-to-end solution definition — BRDs, FSDs, process flows, user journeys, and solution blueprints — ensuring alignment between business goals and technical delivery.
  

• Act as the solution owner and trusted advisor for client stakeholders from discovery through adoption.
  

• Use AI tools to accelerate requirement analysis, user-story generation, and UAT planning — and coach the team to do the same.
  

• Plan and manage project scope, sprint cadence, budgets, and timelines across parallel workstreams.
  

• Run Agile (Scrum) ceremonies, backlog grooming, sprint planning, and status governance with clients and internal leadership.
  

• Proactively manage risks, dependencies, change requests, and escalations — protecting both client outcomes and mindZvue commercial health.
  

• Drive UAT strategy, go-live readiness, and adoption/change management.
  

• Lead and mentor a team of Business Analysts and delivery team members — goal setting, feedback, and career growth conversations.
  

• Build delivery standards, templates, and reusable assets that raise the bar across the practice.
  

• 6+ years of experience as a Salesforce Business Analyst / CRM Consultant, with at least 2 years managing projects or workstreams.
  

• Proven success leading client-facing discovery and solutioning on mid-to-large Salesforce implementations.
  

• Prior experience in a consulting / SI partner environment is highly preferred.
  

• Deep knowledge of Salesforce platform capabilities and best practices; hands-on configuration experience (objects, automation, security).
  

• Strong command of business process modeling, requirement elicitation, and documentation standards.
  

• Practical project management skills — estimation, resource planning, RAID management, and status reporting (Jira, Smartsheet, or similar).
  

• Comfort with AI-assisted analysis and documentation tools; genuine curiosity about Agentforce and GenAI use cases.
  

• Demonstrated ability to lead teams, influence senior stakeholders, and drive decisions without formal authority.
  

• Excellent presentation, negotiation, and executive-communication skills.
  

• Salesforce Business Analyst Certification (Must Have)
  

• PMP / PRINCE2 / CSM / SAFe or Salesforce Administrator certifications are a strong plus.
  

We are a Salesforce Summit (Platinum) Partner, Great Place to Work® Certified, and ISO-certified organization — and we are building one of the most AI-native Salesforce consultancies in the ecosystem.

At mindZvue, AI is not a buzzword on a slide — it is how we work every day:

• AI-Assisted Engineering — Our teams build with AI pair-programming as a standard part of the delivery toolkit, shipping faster with higher quality.
  

• Agentforce & GenAI Practice — We design and deliver Agentforce agents, Data Cloud, and GenAI-powered customer experiences for global enterprises.
  

• Internal AI Platforms — Every mindZvue employee gets access to our home-grown AI tools enterprise-grade AI in your hands from day one.
  

• Learn AI by Doing — You won't just read about the AI wave; you will ride it — on real client projects, with real tools, backed by structured enablement and certifications.
  

• Hybrid Work Model — 3 days Work From Office + 2 days Work From Home per week
  

• AI Tooling for Everyone — AI-assisted development tools, and internal AI platforms as part of your daily toolkit
  

• Meal Card — ₹3,000 per month
  

• Paid Time Off (PTO) — 22 days annually
  

• Monthly Wellness + Phone Reimbursement — ₹2,000 per month
  

• Women's Wellness Leave — 1 paid leave per quarter for self-care
  

• Comprehensive Health Insurance — Corporate + Parental coverage
  

• A culture that truly values learning, inclusion, flexibility, and well-being
  

If you're obsessed with Salesforce, energized by Agentforce and GenAI, and want to build with the best AI tooling in the industry — mindZvue is your next destination.

Explore Life at mindZvue: https://mindzvue.com/life-at-mz/

LinkedIn: https://www.linkedin.com/company/mindZvue