Salesforce Development Manager

Company Description

For more than 70 years, IDB Bank has made it our mission to be the best bank for our clients by putting their needs first, and the success we’ve enjoyed fundamentally comes down to our people. Here at IDB, you’ll work side by side with some of the most talented professionals in the industry who share a strong sense of teamwork and a passion for providing exceptional service down to the smallest detail. We offer a comprehensive benefits package that includes generous paid time off and the ability to participate in our medical coverage and 401(k) plan on your very first day with us. We are also committed to diversity and inclusion, and to providing all of our team members with an equal opportunity to succeed and make meaningful contributions within a work environment that is respectful, welcoming and inclusive.

Job Description

IDB Bank is seeking an experienced hands-on Senior Salesforce Technical development manager to join our team with a strong background doing significant implementations experience of architecting, redesign of Salesforce financial and marketing cloud.

This position is responsible for performing the duties of development manager for Salesforce working closely with onshore/offshore team.

Responsibilities include

• Leading various tasks relating to development and architecting of Salesforce CRM system with Financial and Marketing Cloud experience with facing C-level business users, Account officers, Relationship Mangers, Regional heads with banking domain, wealth management.
• Own, manage, and improve upon a consistent approach to the design and development phase of development.
• Strong salesforce architecture background is a must.
• The candidate will work with business analysts and developers to implement/enhance Salesforce CRM.
• Creates flow diagrams, structure charts, and other types of system or process representations.
• Hands on development work. Build and Deployment, SDLC knowledge.
• Lead and manage the Technical aspects and project initiatives of the Salesforce development team, from inception to successful delivery.
• Gather and analyze user requirements and translate business requirements into technical specifications.
• Design, develop, test, document, and deploy high-quality business solutions on the Salesforce.com platform, using Apex, Visualforce, Lightning Web Components, and other technologies.
• Design the security model for SFDC (Roles, Hierarchy, Sharing model etc.), Integrations and work closely with CISO to ensure application is secure.
• Ensure daily production activities, data maintenance, cleansing, and verification in Salesforce.com.
• Independently research, troubleshoot, and resolve cases within established Service Level Agreements.
• Ensure Software Development Lifecycle and ITIL methodologies, including configuration, problem, change, and release management, are adhered to and drive process enhancements.
• Assist in the design and implementation of new processes and system enhancements.
• Assist in the testing, deployment, and post-launch support of new functionality and ensure business needs are met and delivered in accordance with business specifications.
• Communicate with other IT teams regarding status, technical issues, and creative solutions.
• Leverage industry development best practices, frameworks, and methods.
• Possess a sense of urgency with a real focus on delivery dates and project completion.
• Review and update SQL/SOQL/Apex scripts.
• Incorporate the platform security features into a solution to meet data security requirements
• Work in collaboration with other platforms including MuleSoft, Database and Core Banking platforms.
• Minimum 10 plus years of experience of Salesforce is required and 15-20 plus in software development

This will be a highly dynamic environment where an energetic positive attitude, multi-tasking and the ability to jump in and add value is a requirement.

#LI-Hybrid

Qualifications

• Experience with JIRA, Bit Bucket/Github and Jenkins required
• Experience with a range of web programming languages such as Java, J2EE, XML, XSD, JSON
• Large scale application development and integration experience
• Self-motivated when it comes to tasking and development planning
• Great communication skills and confidence to manage up
• Must have Core Banking, Lending Business, wealth management skills/knowledge along with KYC, Account Opening

Skills:

• 10+ years of applications development experience using Salesforce using Apex, Visualforce, Lightning Web Components, and other technologies, Salesforce Architecture
• 8+ years of strong business knowledge in the areas of KYC, Account Opening, Core Banking
• 8+ years of experience Financial, Marketing, Salescloud, Case management, Docusign, Slack, Zoom integrations
• 8+ years of experience with enterprise integration architecture and patterns
• 6+ years Oracle/ SQL database experience services
• Technical know-how in TCP/IP, Security (Basic Auth, OAuth 1.0 and OAuth 2.0, SSL/TLS), SSO, MFA
• Shell scripts, Autosys, Cybermation like scheduling tools
• Single Sign On experience is a plus
• Experience in an Agile environment
• Minimum Education Required: Bachelor’s degree in Computer Science or equivalent
• Years of Experience Required: More than 15+ years

Technologies : Salesforce Apex, Visualforce, Lightening, Slack, Financial cloud, Marketing Cloud, Sales cloud

Tools : Salesforce, Autorabbit, Jenkins, Git, Maven, JIRA, Splunk

Database: Oracle 11g/19c, IBM DB2, SQL Server

Compensation

The expected annual salary for this position is between $160,000 and $170,000 at the start of employment. A salary offer is determined on an individualized basis, taking into consideration factors such as an individual’s skills and experience. In addition to base salary, our total rewards package also includes eligibility for an annual bonus, medical, pharmacy, dental, and vision plans, life and disability insurance, employee wellness program, retirement and savings plans with employer contributions, generous holiday and paid time off schedules, parental leave, and tuition reimbursement.

Additional Information

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

All your information will be kept confidential according to EEO guidelines.

Due to COVID-19, we are now operating on a hybrid schedule. We value the safety of our employees because we’re all in this together.

NO AGENCIES PLEASE.

IDB BANK, INCLUDING ITS SUBSIDIARIES AND DIVISIONS, PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, NATIONAL ORIGIN, AGE, DISABILITY, GENETIC STATUS, CITIZENSHIP STATUS, MARITAL STATUS, MILITARY OR VETERAN STATUS, CURRENT UNEMPLOYMENT OR ANY OTHER LEGALLY PROTECTED CATEGORY IN ACCORDANCE WITH APPLICABLE FEDERAL, STATE AND LOCAL LAW. NOTHING IN THIS SITE CONSTITUTES A PROMISE OR OFFER OF EMPLOYMENT.