Entain is a global leader in sports betting, gaming, and entertainment. Headquartered in the UK, the company operates a diverse portfolio of well-known brands in the gaming and betting industry, including bwin, Ladbrokes, Coral, and PartyPoker, among others. Through its innovative digital platforms and cutting-edge technology, Entain provides customers with exciting, interactive experiences across sports betting, online casino gaming, and poker.
With a strong presence in both regulated and emerging markets, Entain places a high emphasis on responsible gaming, customer protection, and sustainability. The company has built a reputation for being a technology-driven powerhouse, utilizing data and artificial intelligence to enhance user experiences, drive customer loyalty, and ensure fair play.
As a forward-thinking organization, Entain is committed to expansion and innovation, constantly adapting to the fast-evolving digital landscape. The company is dedicated to creating a safe and engaging environment for all players, with a strong focus on integrity, transparency, and community involvement.
Job DescriptionRequirements analyzation & translation
Solution design collaboration
Project planning & communication
Cross-functional coordination
Meeting with project managers to determine CRM needs
Developing customized solutions within the Salesforce platform Designing, developing, and implementing Salesforce applications Creating timelines and implementation goals
Testing the stability and functionality of Salesforce
Troubleshooting and fixing bugs
Writing documentation and providing technical training for Salesforce staff
Maintaining the security and integrity of Salesforce environment Working with the Salesforce administrators to ensure data quality and security
Technical Acumen: Strong technical understanding of system design, architecture, and APIs, with the ability to translate goals into technical problems and programs.
Project Management Skills: Proven experience in defining and running end-to-end complex technical programs, with excellent project planning and communication skills.
Adaptability and Decision-Making: Ability to work in a dynamic environment, adapt to changing priorities, and make data-informed decisions, balancing speed of delivery with risk management.
Documentation Excellence: Proficient in creating clear and comprehensive documentation, including user stories, use cases, and technical requirements scope. Your documentation sets an exemplary standard, being detailed yet easy-to-understand for the appropriate audiences, facilitating effective communication and collaboration across the team.
Previous work experience with application and software development
Advanced knowledge of Salesforce CRM platforms
At least one of the following Salesforce certifications: Certified Platform Developer I or Certified Platform Developer II
Proficient in no-code features of Salesforce: Quick Actions, Flow, AppExchange, community-led component libraries
Proficient in SOQL, Apex, JavaScript, CSS and Lightning Web Components
Proficient in SFDX, VS Code and sandbox deployment
Understanding of the Salesforce Lightning Design System and its standard components
Ability to problem solve high-level software and application issues
Good understanding of the data movements in Omni-Channel specifically with Service Cloud. (Routing Configuration, Presence, Work Capacity)
Familiar with LiveAgent, Einstein Bot, CTI, Service Cloud Voice, Messaging for In App and Web, Service Cloud -related Einstein products
Worked in CICD based development is an advantage
Strategic Thinking: Ability to comprehend fundamental challenges and collaborate with partners to develop solutions that align with the company's objectives.
Industry Knowledge: Familiarity with the betting industry and its specific challenges, with a willingness to develop domain expertise in this area.
Bachelor’s degree in computer science or software engineering
Experience developing customer-facing interfaces
Effectively obtain & translate project requirements with the developer team
Participate in a team of high performs to deliver an optimal Salesforce org for end users
Worked in CICD based development is an advantage
Strategic Thinking: Ability to comprehend fundamental challenges and collaborate with partners to develop solutions that align with the company's objectives.
Industry Knowledge: Familiarity with the betting industry and its specific challenges, with a willingness to develop domain expertise in this area.
Bachelor’s degree in computer science or software engineering
Experience developing customer-facing interfaces
At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated.
We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.
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What We Do
Welcome to Entain.
Our journey as Entain began when we evolved from GVC Holdings on 9th December 2020, but our brands have been paving the way and making history since the 1880s.
Today, we’re one of the world’s largest sports betting and gaming entertainment groups – a FTSE 100 company that is home to more than 25 widely recognised brands, such as bwin, Coral, Foxy, Gala, Ladbrokes and partypoker.
But that’s just the beginning. We’re constantly broadening our horizons and expanding our global influence. For example, our partnership with MGM Resorts International has allowed us to make waves in the US by powering BetMGM with our bespoke and top-of-the-line technology.
It’s with this unique technology that we’re revolutionising our industry, and we’re boldly working towards being THE world leader in sports betting, gaming and interactive entertainment. Really though, it’s the people that truly make us who we are. There’s over 24,000 of us around the world and counting, but we all play for the same team.
We’re proud to promote a culture that shatters barriers to unite, and encourages uncompromised diversity of background, thought and experience. When we win, we win together.
If you share our values and want to be part of the revolution, we want you on our team. With offices across 19 different countries, we have an excellent history of identifying and nurturing the finest talent on a global scale. We’re all about putting our customers at the heart of the action and, with us, you can help bring moments of excitement into people’s lives.
At Entain, it’s your game. We’re ready to play – are you?
