SoundExchange is the largest global neighboring rights organization in the world, redefining how creators in the music industry get paid. By turning data into fast, accurate revenue for artists and rights owners, we have collected and distributed more than $13 billion in digital performance royalties to date on behalf of more than 800,000 music creators. As the sole organization designated by the U.S. government to administer the Section 114 sound recording license, SoundExchange seamlessly collects and distributes digital performance royalties from platforms like Pandora, SiriusXM, iHeartRadio, and thousands more, as well as all available international performance royalties through a strong global partnership network.
Title: Salesforce Developer
Department: Technology
Job Location: Washington, DC or anywhere (Continental US)
Reports To: Director, Engineering
Supervisory Role: No
FLSA Status: Exempt
Position Summary:
SoundExchange seeks a Salesforce Developer to design, build, maintain, and enhance scalable Salesforce solutions and integrations that support account management and customer service operations.
The Salesforce Developer will translate business requirements into secure, maintainable solutions on the Salesforce platform; integrate Salesforce with existing systems; ensure data quality, reliability, and security; and provide ongoing technical support for production applications.
The ideal candidate combines hands-on Salesforce development and configuration experience with the ability to design complex solutions, collaborate with technical and business stakeholders, and support reliable applications in a production environment.
Essential Functions:
- Design, develop, configure, and deploy scalable Salesforce solutions that meet documented business and technical requirements
- Participate throughout the software development life cycle, including requirements analysis, solution design, development, code review, testing, documentation, deployment, and production support
- Support, maintain, troubleshoot, and enhance existing Salesforce applications to improve reliability, performance, usability, and maintainability
- Design, build, document, monitor, and maintain secure integrations between Salesforce and other applications using APIs, web services, and event-based integration patterns
- Collaborating with stakeholders and other developers to identify and implement improvements for the system
- Apply Salesforce security, privacy, and development standards, including appropriate access controls, secure coding practices, and protection of sensitive data
- Collaborating with integrated teams to ensure smooth data flow with minimal interruptions or disruptions
Required Knowledge, Skills, Abilities (KSAs):
- Proficient in Salesforce administration and development concepts, including Lightning Experience, Lightning Web Components, Flow, security and sharing, and platform configuration
- Proficiency with Apex, Lightning Web Components, SOQL, SOSL, Salesforce APIs, asynchronous processing, and declarative automation; familiarity with Visualforce for supporting legacy solutions
- Understanding of the Salesforce data model, including standard and custom objects, relationships, fields, data quality, data migration, and governance practices
- Ability to influence and communicate effectively with team members and business partners
- Proficiency in Agile software development methodology, processes, and practices
- Experience with Salesforce testing and release-management practices, including Apex unit tests, automated regression testing, source control, code review, and CI/CD deployment pipelines
- Knowledge of Salesforce integration patterns, REST and SOAP APIs, authentication mechanisms, middleware, error handling, and integration monitoring
- Experience developing, integrating, or supporting Salesforce Marketing Cloud solutions is preferred
Required Education, Certifications/ Licenses, Related Experience:
- Bachelor’s degree in computer science or equivalent experience
- 4 years or more years of experience in software engineering
- At least 3 years of experience in Salesforce development
ADA SPECIFICATIONS:
- This position requires the ability to remain in a stationary position (standing and/or seated) all of the time
- This position requires the ability to spend all of the time viewing computer monitors
Travel Requirements:
- If hired remote, this person is expected to travel to the Washington DC corporate office as needed (2-4 times per year).
PAY RANGE: $115,000.00 - $135,000.00
Note:
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.
Taking Care Of The Band:
At SoundExchange we empower creators and help shape the future of music. One way we do this is by respecting different voices, varied perspectives, and distinct backgrounds of all our team members. We are intentional in creating a culture where we recognize that all employees have the opportunities and support needed to thrive. We strive to create teams that reflect the music community we serve – every individual’s unique attributes and abilities are valued, and are part of how we innovate, create, and deliver experiences to the creators we champion.
SoundExchange has an employee-led committee that focuses on amplifying different voices and backgrounds and undertakes activities to promote inclusion and access. It helps to cultivate SoundExchange culture and policies, advocates for equality within the music industry, and participates in community building activities in the Washington, DC area where SoundExchange is located.
All with the goal of promoting more belonging and access in the workplace, music industry, and local community.
Accommodations:
SoundExchange is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access the SoundExchange Careers website as a result of your disability. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you need an accommodation, please email [email protected].
Skills Required
- Bachelor's degree in computer science or equivalent experience
- At least 4 years of experience in software engineering
- At least 3 years of experience in Salesforce development
- Proficiency in Salesforce administration and development, including Lightning Experience, Lightning Web Components, Flow, security and sharing, and platform configuration
- Proficiency with Apex, Lightning Web Components, SOQL, SOSL, Salesforce APIs, asynchronous processing, and declarative automation
- Understanding of Salesforce data models, data quality, data migration, and governance practices
- Effective communication and collaboration with team members and business partners
- Proficiency in Agile software development methodology, processes, and practices
- Experience with Salesforce testing and release management, including Apex unit tests, automated regression testing, source control, code review, and CI/CD deployment pipelines
- Knowledge of Salesforce integration patterns, REST and SOAP APIs, authentication mechanisms, middleware, error handling, and integration monitoring
- Familiarity with Visualforce for supporting legacy solutions
- Experience developing, integrating, or supporting Salesforce Marketing Cloud solutions
What We Do
SoundExchange is the premier music tech organization on a mission to power the future of music. It was independently formed in 2003 to build a fairer, simpler, and more efficient music industry through technology, data, and advocacy. As the only organization designated by the U.S. government to administer the Section 114 sound recording license, SoundExchange collects and distributes digital performance royalties on behalf of 570,000 music creators and growing. Through proprietary music tech solutions that turn data into accurate revenue, SoundExchange has paid more than $9 billion in distributions to date.
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