The Role
Designs and develops complex Salesforce solutions for digital banking, including Financial Services Cloud architecture, Apex automation, Lightning interfaces, integrations, security frameworks, AI capabilities, and CI/CD pipelines. Leads code quality, release governance, technical design, compliance modeling, testing, and developer mentorship. Requires extensive Salesforce experience in financial institutions, advanced Apex and integration expertise, multiple certifications, and knowledge of Salesforce AI technologies.
Summary Generated by Built In
As a Salesforce IT Developer, you will serve as the chief technical engineer responsible for designing, developing, and executing complex programmatic solutions that drive our digital banking strategy. This role demands a masterful technical capability to transform sophisticated financial workflows, regulatory compliance frameworks, and high-volume data structures into seamless cloud architectures.
Leveraging an extensive background of 10+ years of Salesforce platform expertise, the successful candidate will lead technical delivery, govern code quality, and implement secure, low-latency integrations. Furthermore, the ideal candidate will pioneer modern Software Development Life Cycle (SDLC) methodologies by utilizing advanced AI coding assistants and deploying Salesforce’s latest native AI innovations.
Core Responsibilities & Job Duties
1. Enterprise Architecture & System Design
- Financial Services Cloud (FSC) Engineering: Architect end-to-end declarative and programmatic configurations within FSC to model intricate retail and commercial banking structures, relationship groups, and financial accounts.
- Technical Blueprinting: Formulate technical design documents, system blueprints, and data models optimized for multi-tenant enterprise environments.
- Security & Compliance Modeling: Translate strict financial regulations, data governance acts, and banking compliance policies into robust Salesforce sharing rules, profiles, and field-level security frameworks.
2. Advanced Programmatic Development
- Apex Automation Engineering: Utilize APEX to design scalable, object-oriented programmatic patterns, building bulletproof Triggers, asynchronous Batch Processes, queueable jobs, and scheduled actions optimized for Large Data Volumes (LDV).
- Modern Framework User Interfaces: Engineer interactive, responsive, and high-performing client/employee-facing digital experiences using Salesforce Lightning (Lightning Web Components (LWC) and Aura components).
- Legacy Refactoring: Maintain, optimize, and refactor existing Visualforce pages and controller extensions, systematically migrating legacy frameworks to modern component-based models.
- Database Query Optimization: Design highly efficient data retrieval mechanisms using Salesforce Object Query Language (SOQL) and SOSL, applying custom indexing and query tuning to prevent governor limit time-outs.
3. Enterprise Integration & API Engineering
- Web Service Integrations: Build, test, and deploy secure, real-time inbound and outbound integrations between Salesforce and core banking systems using custom SOAP/REST APIs.
- Event-Driven Architectures: Implement streaming data pipelines utilizing Salesforce Platform Events, Change Data Capture (CDC), and Pub/Sub APIs to ensure instantaneous multi-platform data synchronization.
- Authentication Governance: Configure secure communication protocols, including OAuth 2.0, SAML-based Single Sign-On (SSO), and Named Credentials to protect critical financial infrastructure.
4. AI-Driven SDLC Acceleration & Cutting-Edge Innovation
- AI Coding Assistance: Maximize development velocity and minimize technical debt by seamlessly incorporating market-leading AI coding assistants, such as Windsurf, Cursor, or GitHub Copilot, directly into daily SDLC workflows.
- Salesforce AI Engineering: Design and implement native, cutting-edge Salesforce AI technologies, including Einstein 1 Platform, Einstein Copilot, Prompt Builder, and Agentforce solutions, to automate banking operations and deliver personalized client experiences.
- Intelligent Automation: Leverage Salesforce Data Cloud alongside AI engines to ingest, unify, and run predictive analytics on complex financial data sets.
5. Release Management & DevOps Governance
- CI/CD Pipeline Management: Establish and govern automated deployment pipelines using modern Salesforce DevOps infrastructure (SFDX CLI, GitHub Actions, Copado, Flosum, or Jenkins).
- Code Quality Assurance: Enforce strict code quality metrics via automated static analysis tools and guarantee a minimum of 85%+ comprehensive unit test coverage.
- Technical Mentorship: Lead technical code reviews, establish enterprise development standards, and mentor mid-level developers on platform best practices.
Minimum Position Requirements
A. Education
- Degree Requirement: A Bachelor’s degree in Information Technology, Computer Science, Engineering, a closely related technical field, or an evaluated foreign equivalent.
B. Experience
- Total Industry Profile: 16+ years of progressive hands-on experience within the Salesforce ecosystem, with deep immersion in a large financial institution or banking environment.
- Required Tenure: Minimum of 5 years of experience in the job offered or a related software engineering position, alongside 5 years of specialized development experience explicitly encompassing:
- Comprehensive design and development experience using APEX.
- Hands-on engineering of SOAP/REST APIs integrations.
- Building complex Apex Triggers, asynchronous batch processes, and Visualforce assets.
- Deep proficiency writing optimized Salesforce Object Query Language (SOQL) queries.
- Full lifecycle development using Salesforce Lightning (LWC / Aura).
C. Other Requirements
- Professional Credentials: Must hold multiple active Salesforce Certifications.
- Highly Preferred: Salesforce Certified Platform Developer I & II, Salesforce Certified Financial Services Cloud Consultant, and/or Certified Application/System Architect.
- AI Competency: Demonstrated capability using AI-powered development environments (like Windsurf) for rapid prototyping, and foundational knowledge of Salesforce Einstein/Agentforce platform tools.
Skills Required
- Bachelor's degree in Information Technology, Computer Science, Engineering, a related technical field, or evaluated foreign equivalent
- 16+ years of progressive hands-on experience within the Salesforce ecosystem
- Deep experience working in a large financial institution or banking environment
- At least 5 years of experience in the job offered or a related software engineering position
- At least 5 years of specialized Salesforce development experience
- Comprehensive Apex design and development experience
- Hands-on SOAP and REST API integration engineering experience
- Experience building Apex triggers, asynchronous batch processes, and Visualforce assets
- Deep proficiency writing optimized SOQL queries
- Full lifecycle Salesforce Lightning development using LWC and Aura
- Multiple active Salesforce certifications
- Salesforce Certified Platform Developer I and II
- Salesforce Certified Financial Services Cloud Consultant
- Salesforce Certified Application Architect or System Architect
- Demonstrated capability using AI-powered development environments such as Windsurf
- Foundational knowledge of Salesforce Einstein and Agentforce platform tools
First Horizon Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First Horizon Bank and has not been reviewed or approved by First Horizon Bank.
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Retirement Support — Retirement offerings include a 401(k) plan with company matching contributions up to 6% of pre-tax income, alongside FSA/HSA options and a defined benefit pension plan. Stock purchase and equity programs (including options and RSUs) also add to longer-term wealth-building opportunities for eligible employees.
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Parental & Family Support — Parental leave is available for childbirth, adoption, foster parenting, or surrogacy, and adoption reimbursement is included in the package. These family-building benefits broaden support beyond traditional maternity/paternity leave structures.
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Wellbeing & Lifestyle Benefits — Wellbeing support includes an internal wellness program, an employee assistance program, and access to a digital wellness platform. Group life insurance and disability coverage (including no-cost options) strengthen financial protection and day-to-day support.
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The Company
What We Do
When we opened our doors in 1864 on North Court Street in Memphis, we had a simple mission: to provide the best service to our customers, one opportunity at a time. In the 150 years that followed, our communities transformed and expanded. We’ve seen our business and banking in general grow and adapt to the changing needs of customers through the years. But one thing that will always remain constant is our commitment to financial integrity and to helping our customers take good care of their money.
