We Are:
Accenture’s Salesforce practice, and we live to see what this platform can do. Since we were one of the first on the scene, we’re the largest global Salesforce practice, not to mention one of the best. In fact, we are the industry-leader for building Salesforce solutions, and we are Master Certified in all 12 industries and clouds. We use tech like Lightning, Einstein, and Bolt to build stronger, better relationships with customers. And we are always learning. We’re building the most resourceful team on the planet, and helping our people with new skills, training, and support to get over 4,200 certifications including Certified Technical Architect (CTA). Visit us here to find out more about Accenture's Salesforce practice
Who You Are:
You are a senior Data Cloud and AI Architect within Accenture’s Life Sciences Salesforce Business Group. You design enterprise-scale solutions at the intersection of Salesforce Data Cloud, Agentforce, Voice AI, and Life Sciences commercial platforms — and you do it in high-stakes environments where architecture decisions shape multi-year client programs.
You own end-to-end technical architecture across Data 360, identity resolution, agentic AI design, and CRM integration patterns. You contribute from pre-sale through delivery: shaping proposals, leading design sessions, reviewing builds, and ensuring what gets built holds up at scale. You are equally effective in a client boardroom and a technical design review.
The Work:
Data Cloud architecture — own end-to-end design of Data Cloud solutions including data model, ingestion strategy, identity resolution, unified profiles, segmentation, and real-time activation for pharma, biotech, and MedTech clients
Agentforce & Voice AI — architect agentic AI solutions across patient services, HCP engagement, and commercial operations — including Agentforce Voice deployments, multi-agent orchestration, and AI workflow design
Data 360 strategy — define customer and patient 360 strategies that unify structured and unstructured data across CRM, EHR, claims, and third-party sources into actionable intelligence
CRM integration architecture — design integration patterns between Data Cloud, Salesforce LSC/Health Cloud, Marketing Cloud, and external platforms; provide architecture governance across workstreams
Pre-sale solutioning — lead technical response for RFPs and orals; translate complex AI and data architectures into clear client narratives; own architecture sections of proposals
Design governance — conduct solution design reviews, set architecture standards across delivery teams, and manage technical risk across programs
Team leadership — mentor architects and technical analysts; guide build quality, code reviews, and delivery standards
Practice development — contribute reusable architecture patterns, accelerators, and LS-specific AI use case frameworks to the broader practice
What You Need:
Minimum of 8 years of progressive Salesforce architecture experience across full-lifecycle implementations in consulting environments
Minimum of 4 years of experience with Data cloud and deep expertise in data ingestion, identity resolution, segmentation, activation, and Data Cloud governance patterns
Minimum of 1 year of Agentforce and hands-on experience architecting Agentforce solutions, AI-powered workflows, and/or Voice AI deployments
Minimum of 4 years of experience in designing enterprise integrations across CRM, data, marketing, and external platforms (MuleSoft, REST/SOAP, event-driven patterns)
Bachelor’s degree in Computer Science, Engineering, or equivalent (minimum 12 years) work experience. If Associate’s Degree, must have minimum 6 years work experience
Bonus Points:
Salesforce Life Sciences Cloud, Health Cloud, or equivalent pharma/biotech CRM platforms and their commercial and patient-facing use cases
Demonstrated experience influencing senior client stakeholders and leading architecture decisions in complex, multi-workstream programs
Architecture experience with Agentforce Voice, contact center AI, or conversational AI platforms in Life Sciences contexts
Experience designing omnichannel engagement solutions combining Marketing Cloud, Data Cloud, and agentic content generation
Salesforce Certified System Architect, Data Cloud Consultant, Agentforce Specialist, AI Associate, or Certified Application Architect
Familiarity with Veeva Vault CRM, Veeva CRM, or the Veeva-to-Salesforce migration landscape
Experience with headless or composable CRM architecture patterns
Experience managing technical delivery across onshore/offshore distributed teams
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 9.2.26
Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture
Role Location Annual Salary Range
California $132,500 to $302,400
Cleveland $122,700 to $241,900
Colorado $132,500 to $261,300
District of Columbia $141,100 to $278,200
Illinois $122,700 to $261,300
Maine $112,900 to $222,500
Maryland $132,500 to $261,300
Massachusetts $132,500 to $278,200
Minnesota $132,500 to $261,300
New York $122,700 to $302,400
New Jersey $141,100 to $302,400
Virginia $122,700 to $278,200
Washington $141,100 to $278,200
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
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Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here
Requesting An Accommodation
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Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
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Skills Required
- Minimum of 8 years of progressive Salesforce architecture experience across full-lifecycle implementations in consulting environments
- Minimum of 4 years of experience with Data Cloud including data ingestion, identity resolution, segmentation, activation, and governance patterns
- Minimum of 1 year of Agentforce and hands-on experience architecting Agentforce solutions, AI-powered workflows, and/or Voice AI deployments
- Minimum of 4 years designing enterprise integrations across CRM, data, marketing, and external platforms (MuleSoft, REST/SOAP, event-driven patterns)
- Bachelor's degree in Computer Science, Engineering, or equivalent (or minimum 12 years relevant work experience); Associate's degree requires minimum 6 years experience
- Experience with Salesforce Life Sciences Cloud, Health Cloud, or equivalent pharma/biotech CRM platforms
- Demonstrated experience influencing senior client stakeholders and leading architecture decisions in complex, multi-workstream programs
- Architecture experience with Agentforce Voice, contact center AI, or conversational AI platforms in Life Sciences contexts
- Experience designing omnichannel engagement solutions combining Marketing Cloud, Data Cloud, and agentic content generation
- Salesforce certifications (e.g., System Architect, Data Cloud Consultant, Agentforce Specialist, AI Associate, Application Architect)
- Familiarity with Veeva Vault CRM, Veeva CRM, or Veeva-to-Salesforce migration
- Experience with headless or composable CRM architecture patterns
- Experience managing technical delivery across onshore/offshore distributed teams
Accenture Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.
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Healthcare Strength — Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
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Retirement Support — Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
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Parental & Family Support — Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.
Accenture Insights
What We Do
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
