Salesforce Business Analyst

Posted 13 Days Ago
Be an Early Applicant
Buenos Aires, Ciudad Autónoma de Buenos Aires
In-Office
Mid level
Semiconductor
The Role
As a Salesforce Business Analyst, you'll collaborate with sales and marketing teams, gathering requirements, optimizing business processes, and ensuring data quality on the Salesforce platform. You'll also provide user support and create reports for performance insights.
Summary Generated by Built In

The Allegro team is united by a clear purpose—advancing technologies that make the world safer, more efficient, and more sustainable. With over 30 years of experience in semiconductor innovation, we bring that purpose to life across every part of the business—from breakthrough product development and customer success to how we show up for each other and the communities we serve.

The Opportunity

Are you a highly analytical and collaborative professional with a strong understanding of Salesforce and a passion for optimizing business processes? Allegro MicroSystems is seeking a talented Salesforce Business Analyst to join our IT team. In this role, you will be a critical link between our business stakeholders (Sales, Marketing, Customer Service) and our technical teams, ensuring our Salesforce platform effectively supports our strategic goals and enhances our customer relationships. You will play a key role in driving efficiency, improving data quality, and maximizing the value of our Salesforce investment.

What You'll Do

As a Salesforce Business Analyst, you will be instrumental in enhancing our CRM capabilities:

  • Collaborate with Sales, Marketing, and other business units to gather, analyze, and document business requirements for Salesforce enhancements, new features, and integrations.

  • Translate business requirements into technical specifications and configure Salesforce (Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, etc.) using standard functionalities (workflows, process builders, validation rules, custom objects, fields, page layouts, reports, dashboards).

  • Identify opportunities to optimize existing business processes leveraging Salesforce capabilities, driving efficiency and user adoption.

  • Provide ongoing support to Salesforce users, troubleshoot issues, and develop and deliver training materials to ensure effective platform utilization.

  • Ensure data quality and integrity within Salesforce, including data cleansing, migration, and establishing best practices for data entry.

  • Participate in testing new features and functionalities, ensuring they meet business requirements and are deployed smoothly.

  • Create custom reports and dashboards to provide insights into sales performance, marketing campaigns, customer service metrics, and other key business indicators.

  • Work closely with Salesforce Administrators, Developers, and other IT team members, as well as cross-functional business stakeholders.

  • Keep up-to-date with Salesforce releases, new features, and best practices to recommend and implement continuous improvements.

What You'll Bring

  • Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.

  • 3+ years of experience as a Salesforce Business Analyst or similar role.

  • Proven experience with Salesforce Sales Cloud and/or Service Cloud; experience with Marketing Cloud or Experience Cloud is a plus.

  • Strong understanding of Salesforce platform capabilities, data model, and security features.

  • Salesforce Administrator certification is highly desirable.

  • Excellent analytical and problem-solving skills, with the ability to translate complex business needs into clear, actionable solutions.

  • Exceptional communication, presentation, and interpersonal skills, with the ability to effectively interact with both technical and non-technical stakeholders.

  • Experience with agile development methodologies is a plus.

  • Detail-oriented with strong organizational skills and the ability to manage multiple priorities.

Please submit English version of resume for this global position.

Why Allegro?


Join Allegro and become part of a team where your contributions truly matter.

We foster a culture of Real Innovation, empowering you to push boundaries, develop cutting-edge solutions, and drive continuous improvement.
Your work will create a Real Impact by solving complex real-world challenges that fuel our success and shape the future of technology.
You’ll experience Real Connection, collaborating with talented colleagues around the globe in an environment built on trust, respect, and a shared purpose.
Join us—and help build what’s next.

Top Skills

Experience Cloud
Marketing Cloud
Sales Cloud
Salesforce
Service Cloud
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The Company
HQ: Manchester, NH
1,959 Employees
Year Founded: 1990

What We Do

At Allegro MicroSystems, we’re passionate about developing intelligent solutions that move the world toward a safer and more sustainable future – while giving our customers a competitive edge.
With more than 50 years of experience developing advanced semiconductor technology and application-specific algorithms, Allegro is a global leader in power and sensing solutions for motion control and energy-efficient systems. Through our innovations, we are helping our customers make breakthrough advancements in areas like advanced mobility, green energy, and factory automation. Each year, we ship over one billion units into these applications to support our 10,000+ customers around the globe, including over 50 automotive OEMs.
Our diverse team of 3,500+ employees is spread across 13 countries, powering our global engineering, manufacturing, and support and enabling our innovations. That’s why we work hard to create a collaborative, energetic environment that rewards ingenuity and helps our employees make a difference every day.

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