Salesforce Business Analyst

The Salesforce Business Analyst will provide Salesforce solutions for the for the Sales, Marketing and other Cato Networks departments. Working as part of the Information System department, you will collect requirements from stakeholders, design and implement new features and new capabilities, support users and handle integration challenges.

Cato Networks is building the enterprise network and security platform of the future. Our cloud-native network architecture is pushing the envelope on what can be done with cloud, software, and true genius. If you want to be part of a team that changes networking and security forever - join us.   

 Responsibilities:  

• Develop and implement configuration changes and system enhancements based on business requirements while following established development standards and best practices (e.g., creating/updating custom fields, Flows, email notifications, reports, and dashboards). 

• Support users on their day-to-day tasks including troubleshooting, data fixes and cleanups. 

• Manage user accounts, roles/profiles, and permissions for supported applications in compliance with company security policies. 

• Manage implementation projects end to end: full requirements definition and design, development, QA, deployments, training & communicating to stakeholders.  

• Identifying areas for improvement and making recommendations for new strategic CRM opportunities.  
• Develop meaningful relationships with key stakeholders within the Company. 

Requirements:  

• Minimum 2 years of experience as a Salesforce Business Analyst, preferably as part of Information System team at a high growth SaaS software or technology Company. 

• Solid hands-on experience with salesforce system administration.  

• Strong understanding of the platform, with the ability to build custom apps and objects, Flows, formula fields and custom views – Must.  

• Salesforce.com Admin certification – Advantage   

• Experience with Marketing tools, such as: Marketo, LeanData, ZoomInfo, Outreach – Advantage  

• Knowledge in Duplication Management tools and processes – Advantage   

• Experience with Integrations Tools such as Workato – Advantage   

• Excellent communication and presentation skills (ability to clearly articulate to different audiences and bring the message across in a concise, professional, and compelling manner)  

• High level English–Excellent verbal and written communication skills are required – Must 

• Highly customer-oriented with strong interpersonal skills, including the ability to effectively work with people from departments in or outside of the company, as well 

• Must be very well organized and able to work effectively in an agile and fast-paced environment  

• Effective problem solver, creative, shows ownership and wants to see issues resolved  

• Fast learner in rapidly changing environment 

• Team player