We are currently looking Salesforce Business Analyst our Qatar operations.
Required Qualifications
- 4 - 6+ years’ experience as Salesforce Business Analyst
- Strong understanding of CRM-driven business processes
- Experience in regulated or enterprise environments
- Hands-on familiarity with Salesforce capabilities
- Strong documentation discipline
Preferred
• Salesforce Business Analyst Certification
• Agile / Scrum certification
• Experience with large user base (300+ users)
• Experience working with multiple system integrations
Key Competencies
- Structured thinking
- Process redesign capability
- Stakeholder management
- Strong written documentation
- Business-value orientation
Key Responsibilities
Conduct workshops with stakeholders across departments
- Document current and future state processes
- Identify inefficiencies and automation opportunities
- Map regulatory and compliance requirements into system workflows
Requirements & Solution Design
- Translate business needs into detailed functional requirements
- Create user stories and acceptance criteria
- Collaborate with Admin and Developer on solution feasibility
- Ensure alignment with enterprise architectural standards
Backlog & Governance Management
- Manage Salesforce enhancement backlog
- Prioritize initiatives based on impact and ROI
- Facilitate change control discussions
- Prevent direct business-to-developer bypass
Testing & Adoption
- Coordinate UAT cycles
- Define test cases
- Support training materials and user enablement
- Drive adoption metrics and feedback loops
Joining time frame: 2 weeks (maximum 1 month)
Skills Required
- 4–6+ years of experience as a Salesforce Business Analyst
- Strong understanding of CRM-driven business processes
- Experience in regulated or enterprise environments
- Hands-on familiarity with Salesforce capabilities
- Strong documentation discipline
- Salesforce Business Analyst Certification
- Agile or Scrum certification
- Experience supporting a large user base of 300 or more users
- Experience working with multiple system integrations
What We Do
VAM Systems is a Business Consulting, Technology Solutions and Professional Services organization working with major organizations in USA, UAE, Bahrain, India, Singapore and Australia. Delivers leading edge information and communication technology based business solutions to enable our clients to continuously stay ahead and achieve sustainable profit and consistent growth by leveraging new channels of customer engagement and service delivery as well as better and efficient employment of resources and processes with measurable parameters for performance. While our local presence assists us in better understanding of the local needs, our global presence assist us to offer solutions strengthened by experience in leading markets globally.
