This is a remote position.
Role : Salesforce Business Analyst
Experience:5-8yrs
Must have : Sales, Services,Marketing, community cloud.
Location: Remote(Contract)
Mode: WFH
Notice period: Immediate to 15days
Desired: Applicants from Salesforce cloud partner companies were high priority.
Skills Requirement:
• Minimum 5-8years of relevant experience as a Salesforce – Business Analyst
• Demonstrated solid client facing and stakeholder management experience
• Extensive hands-on experience of managing multiple implementation projects
• Excellent analytical, verbal, and written communication skills
• Highly skilled in creating, maintaining, and supporting all application development artefacts including BRD, User Stories, Functional Process Flows, Wireframes, Business rule definitions, User manuals and training material
• Exceptional demonstration and presentation skills
• Knowledge of Sales and Service cloud, Marketing cloud is a must. Add on knowledge of Experience cloud, and Tableau CRM will be highly preferred
• Solid core knowledge of Salesforce platform fundamentals
• Good understanding of Waterfall/Agile software development lifecycle fundamentals and experience of delivering projects in both type of models.
Applicants with BA certification and any other is preferred.
Skills Required
- 5-8 years of relevant experience as a Salesforce Business Analyst
- Salesforce Sales Cloud experience
- Salesforce Service Cloud experience
- Salesforce Marketing Cloud experience
- Client-facing and stakeholder management experience
- Experience managing multiple implementation projects
- Strong analytical, verbal, and written communication skills
- Experience creating and maintaining BRDs, user stories, functional process flows, wireframes, business rules, user manuals, and training materials
- Strong presentation and demonstration skills
- Solid knowledge of Salesforce platform fundamentals
- Understanding of Waterfall and Agile software development lifecycles
- Experience delivering projects using both Waterfall and Agile models
- Experience with Experience Cloud
- Experience with Tableau CRM
- Salesforce BA certification or other relevant certification
- Experience at a Salesforce cloud partner company
- Immediate to 15-day notice period
What We Do
Infrabyte Technology Solutions is an India-based Salesforce consulting partner, cloud reseller, and Meta tech provider. It helps businesses implement, customize, integrate, and manage Salesforce, including Agentforce and AI deployments. The company also develops Salesforce-native products such as IbWapp for WhatsApp messaging, plus CRM, field-sales, email, and contract-management tools. Its services include enterprise software development, managed services, automation, staffing, and ongoing support.
