Salesforce Automation Lead - Katalon

Role Overview

We are seeking a high-performing Salesforce Automation Lead who can drive automation strategy, design scalable frameworks, and lead end-to-end quality engineering initiatives for Salesforce-based applications. The role demands deep technical expertise, leadership capability, and a strong focus on delivery acceleration through automation, AI, and process optimization.

The ideal candidate should be equally comfortable working as an Individual Contributor (IC) and as a team leader, mentoring teams while actively contributing to complex automation solutions.

Key Responsibilities

1. Automation Strategy & Leadership

• Define and drive the automation vision, roadmap, and best practices across Salesforce programs.
• Lead automation initiatives across functional, regression, integration, and end-to-end testing.
• Establish scalable and reusable automation frameworks using Katalon Studio.
• Act as the go-to expert for automation architecture and strategy decisions.

2. Salesforce Test Automation

• Design and implement robust automation suites for Salesforce (Sales Cloud, Service Cloud, Experience Cloud).
• Automate UI, API, and integration test scenarios using Katalon and supporting tools.
• Ensure high test coverage and reliability across releases.

3. Framework & Tooling

• Build and maintain modular, maintainable, and scalable automation frameworks.
• Integrate automation into CI/CD pipelines (Jenkins, Azure DevOps, GitHub Actions, etc.).
• Establish standards for: 
  • Test data management
  • Environment handling
  • Reporting and dashboards
  • Reusable components and libraries

4. CI/CD & DevOps Integration

• Set up and optimize continuous testing strategies within CI/CD pipelines.
• Ensure automation runs seamlessly across build, deploy, and release cycles.
• Collaborate with DevOps teams to enforce quality gates and release readiness checks.

5. Delivery Acceleration & AI Adoption

• Leverage AI-driven testing approaches (test generation, self-healing scripts, predictive defect analysis).
• Identify opportunities for process improvements, automation reuse, and delivery acceleration.
• Drive adoption of intelligent automation practices to reduce manual effort and cycle time.

6. Leadership & Mentoring

• Lead and mentor a team of automation engineers to improve: 
  • Technical expertise
  • Analytical thinking
  • Quality engineering practices
• Conduct code reviews, design reviews, and quality audits.
• Foster a culture of continuous learning, innovation, and ownership.

7. Stakeholder Collaboration

• Work closely with Product Owners, Developers, Architects, and QA teams.
• Provide clear reporting on test coverage, execution status, and quality metrics.
• Act as a bridge between business requirements and quality engineering execution.

Required Skills & Qualifications

Automation & Tools

• Strong hands-on experience in Katalon Studio
• Experience with: 
  • UI Automation
  • API Automation
  • Data-driven and keyword-driven frameworks

Salesforce Expertise

• Strong understanding of Salesforce platform: 
  • Sales Cloud, Service Cloud, Experience Cloud
• Knowledge of: 
  • Objects, workflows, validation rules
  • Integrations and APIs
  • Salesforce release cycles and limitations

Technical Skills

• Programming knowledge (Java / Groovy / similar used in Katalon)
• Experience with: 
  • Selenium (concepts)
  • REST/SOAP APIs
  • TestNG / BDD frameworks (preferred)

DevOps & CI/CD

• Hands-on with CI/CD tools (Jenkins, Azure DevOps, etc.)
• Experience in Git-based version control
• Familiarity with containerization or cloud environments is a plus

AI & Process Optimization

• Exposure to AI-driven testing tools or methodologies
• Ability to identify automation opportunities and efficiencies
• Strong mindset towards continuous improvement and innovation

Soft Skills & Leadership

• Strong problem-solving and analytical skills
• Excellent communication and stakeholder management
• Ability to balance hands-on work with team leadership
• Proven experience in leading automation teams and delivering at scale

Key Characteristics of a Successful Candidate

• Hands-on leader who leads by example
• Automation-first mindset with strong quality focus
• Strategic thinker with execution excellence
• Adaptable and fast learner in evolving tech landscapes
• Customer-focused with strong ownership and accountability

Nice to Have

• Experience with Salesforce testing tools ecosystem
• Knowledge of CPQ / Field Service automation scenarios
• Exposure to performance testing or security testing
• Certifications in: 
  • Salesforce
  • Automation tools