Salesforce Architect

Position Summary:

The Salesforce Architect is a strategic, hands-on leader responsible for designing, developing, and optimizing scalable Salesforce solutions across the Osmose enterprise. This role partners closely with internal business stakeholders, technology teams, and vendors to ensure that our Salesforce platform supports the organization's evolving needs. The ideal candidate is both technically adept and business-savvy, capable of translating complex requirements into best-in-class solutions while ensuring platform performance, security, and governance.

Key Responsibilities:

• Serve as the technical lead and solution architect for all Salesforce initiatives across Sales Cloud, Revenue Cloud, Experience Cloud, and custom-built applications.
• Design and implement scalable, secure, and high-performance Salesforce solutions aligned with enterprise standards and best practices.
• Lead architectural reviews, integration design sessions, and code quality assurance processes across internal and third-party development teams.
• Collaborate with business stakeholders to gather requirements, develop prototypes, and deliver innovative CRM solutions that drive business value.
• Drive the ongoing development and optimization of the Salesforce ecosystem, including custom objects, flows, Apex classes, triggers, and Lightning components.
• Manage, mentor, and support developers and admins (onshore employees and offshore vendors)
• Partner with cross-functional teams (e.g., Marketing, Sales, Operations, IT) to integrate Salesforce with enterprise systems and data platforms.
• Support incident management, release management, and performance monitoring processes for the Salesforce platform.
• Ensure data integrity, governance, and compliance with security and privacy standards (e.g., SOX, GDPR).
• Stay current on Salesforce product releases, features, and roadmap updates to inform strategic decisions.

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (or equivalent experience).
• 8+ years of Salesforce experience, including at least 3 years in a Salesforce Architect or Technical Lead role.
• Deep understanding of Salesforce architecture, development lifecycle, and best practices.
• Proven expertise in Apex, Visualforce, Lightning Web Components (LWC), and declarative platform tools (e.g., Flows, Process Builder).
• Experience with complex integrations using APIs, middleware (e.g., MuleSoft), and data transformation tools.
• Strong knowledge of Salesforce security models, sharing rules, and data visibility architecture.
• Salesforce certifications required: Salesforce Application Architect or System Architect; Salesforce Certified Technical Architect (CTA) strongly preferred.
• Experience working in Agile environments using tools such as Jira or Azure DevOps.
• Excellent communication, collaboration, and problem-solving skills.

Preferred Qualifications:

• Experience with Revenue Cloud (CPQ particularly), Field Service Lightning (FSL), Experience Cloud, Certinia project management
• Experience in utilities, field service, or asset management industries is a plus.
• Familiarity with DevOps practices and tools (e.g., Copado, Gearset, Git).
• Knowledge of data governance and master data management principles.
• Prior consulting or enterprise transformation experience is advantageous.

enefits:

Come grow with us! Full-time employees enjoy a comprehensive benefits package that includes:
• Medical Insurance and Health Savings Account with company contribution
• Dental, Vision, Life Insurance, STD, LTD, Critical Illness Plan and more!
• 401(k) with excellent company match
• Paid time off (vacation, sick, floating holidays)