Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.
🚀 Shape the Future: Salesforce Meets AI
Yotpo is seeking a visionary Salesforce and AI Automation Specialist who thrives at the intersection of business systems and AI innovation.
If you’re passionate about leveraging Salesforce and AI technologies like ChatGPT, Gemini, Claude, n8n, and emerging tools to transform business processes, this role is for you. You’ll optimize our Salesforce ecosystem, uncover opportunities for improvement, and implement AI-driven solutions that enhance efficiency and decision-making. Join a global, collaborative team and work across departments to drive impactful, forward-thinking initiatives.
Main Responsibilities
- Act as a Project Manager to design and implement Salesforce-based solutions and applications.
- Translate business requirements and functional specifications into innovative solutions that exceed expectations.
- Harness AI technologies (ChatGPT, Gemini, Claude, n8n, and others) to improve workflows, automation, reporting, and business processes.
- Design, develop, test, and deploy solutions that align with business needs and industry best practices.
- Collaborate with departments across Marketing, Partners, Sales, Customer Success, Finance, BP, Delivery, and Support.
- Lead the implementation of Salesforce (Sales, Service, Community Cloud, etc.) applications, integrating with systems such as Zuora and NetSuite.
- Drive cross-platform IS initiatives with AI integration to boost operational efficiency.
- Develop in agile methodology, including user stories, continuous integration, and test-driven development.
- Create technical design specifications and AI integration strategies to enhance processes and business insights.
Minimum requirements
- Experience in implementing CRM solutions.
- Understanding of Salesforce platform capabilities, limits, and latest technology offerings.
- Experience collaborating with Sales, Delivery, CS/AM and Marketing teams to drive technology adoption.
- Knowledge of security, scalability, and maintainability in solution design and development.
- Bachelor’s Degree or equivalent experience.
- Excellent project management and communication skills.
Bonus points for:
- Experience integrating AI tools (ChatGPT, Gemini, Claude, n8n, or similar) into business workflows.
- Knowledge of triggers, Apex code, or other Salesforce development skills.
- Active engagement in the Salesforce community and Salesforce certifications.
- Demonstrated personal and professional development with AI-driven innovation initiatives.
What we offer:
- Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
- Individualized career development, rewards and recognition.
- Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
- Additional health insurance package
- Internal mobility program and refer-a-friend program
- Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
- Food vouchers
- E-learning portals and knowledge sharing sessions.
- Company backed Hackathons, Tech conferences, workshops events, etc Stocked kitchen and bar.
- Equity in options.
- Hybrid working – 3 days/week in the office.
If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion for learning and are excited about eCommerce and technology, we want to hear from you. We welcome applicants of all backgrounds, genders, and beliefs to join our inclusive team. Our commitment to diversity ensures that everyone, regardless of identity, has an equal opportunity here. We celebrate individuality and seek to create a workplace where everyone can thrive. Help us be the best version of Yotpo by building something great together!
#LI-Hybrid
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What We Do
Yotpo is the leading eCommerce marketing platform, helping thousands of forward-thinking brands like Rebecca Minkoff, MVMT, Bob’s Discount Furniture, and Steve Madden accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more, empowering brands to create smarter, higher-converting experiences that spark and sustain customer relationships. We integrate with the tools online businesses use every day, including Google, Instagram, top eCommerce platforms, and the rest of the martech stack. Yotpo is a Forbes Cloud 100 company with offices worldwide including New York, London, Tel Aviv, Sofia, Australia and growing!
Why Work With Us
The primary perk of working at Yotpo is being surrounded by some of the most intelligent, driven and compassionate people you'll ever encounter. We all work very hard to become better professionals and better people.
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