Salesforce Adminstrator

About Recast Software:

Recast Software, located in Minneapolis, MN, empowers organizations to better manage and support users and devices. Our mission is to simplify the work of IT teams and enable them to create highly secure and compliant environments. Our software does this by seamlessly integrating with existing IT infrastructure to quickly remediate issues, ensure compliance, enhance security, and maintain clear visibility across all devices. Recast is a rapidly growing software company with its solution being used by thousands of enterprise organizations in more than 125 countries, impacting millions of devices and (more importantly) the people who use them. 

About the Role:

The Salesforce Adminstrator is responsible for the overall administration and support of the Salesforce platform and related applications. This role will work closely with stakeholders across various departments to identify business requirements, develop solutions, and ensure the successful implementation and adoption of Salesforce functionalities. The ideal candidate will have a deep understanding of Salesforce capabilities, strong analytical skills, and the ability to translate business needs into technical requirements.

What You'll Do:

• Maintain user accounts, roles, profiles, and permissions.
• Support the configuration of objects, fields, page layouts, record types, and validation rules.
• Implement and manage flows and basic automation to improve team efficiency.
• Ensure data accuracy through regular audits and clean-up activities.
• Create and maintain reports and dashboards to help teams track performance.
• Collaborate with stakeholders to gather and document business requirements.
• Provide user support, guidance, and training for Salesforce features and best practices.
• Stay updated with new Salesforce features and suggest opportunities for improvement.

What You've Done:

• 3+ years of experience in a Salesforce Administrator or related role.
• Salesforce Administrator Certification.
• Experience with Salesforce core products (Sales Cloud, Service Cloud).
• Familiarity with automation tools like Flow and Process Builder.
• Strong attention to detail and data integrity.
• Strong communication and problem-solving skills.
• Ability to manage time and tasks across multiple priorities.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

What Stands Out:

• Experience with third-party tools or AppExchange products.
• Exposure to integration with other business platforms (e.g., HubSpot, Jira, Slack).
• Knowledge of UK data protection principles (e.g., GDPR).

What We Value: 

• We take initiative. We have a culture of ownership and progress over perfection. We proactively drive outcomes with self-motivation and determination. We deliver results that matter for our customers and our team.

• We get curious. Curiosity moves us forward. We ask questions, try new things, and learn from mistakes. Challenges are opportunities to explore creative solutions that benefit our customers and drive continuous improvement.

• We work together. We appreciate the power of diverse perspectives. Through open communication, we help one another and leverage our collective expertise for better outcomes. We build trust through teamwork.

• We embrace change. Change is inevitable; we meet it with agility and resilience. We navigate with courage and find possibility in uncertainty. We adapt for the future, shaping our path with purpose.

• We choose empathy. We aim to deeply understand the needs of our customers and one another - it's the foundation of our relationships. We assume positive intent and practice mutual respect. We prioritize a culture of belonging because success is a shared journey.

What We Offer: 

• In addition to salary, cash compensation for this role also includes 7.5% annual discretionary company bonus potential. Salary will vary based on experience, skills, and location. 

• Internet reimbursement

• Pension scheme

• Company cell phone plan reimbursement

• Work-life balance and remote work options 

• 33 holidays (including bank and public holidays)

Why we love working at Recast:

It takes great people across an entire company to build great tools. As a growing start-up, every employee has an opportunity to make a huge impact on our business, as well as ample opportunities to learn and grow. We are a people-first culture with passionate, talented, and supportive teammates. We are committed to making every employee feel respected and valued. We recognize to bring our best selves to Recast, it’s important for everyone to nurture their lives outside of work. 

Recast provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, gender, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information or characteristics, marital status, familial status, veteran or military status, status regarding public assistance, membership or activity in a local commission, or any other protected status in accordance with applicable federal, state, local, and international laws.