Salesforce Administrator

Reposted 15 Days Ago
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Banbridge, County Down, Northern Ireland, GBR
In-Office
Mid level
Internet of Things
The Role
The Salesforce Administrator manages daily operations of Salesforce, configures features, translates requirements into solutions, and trains users to enhance platform adoption.
Summary Generated by Built In
Our Company

At EOS, we are building a high‑performing, values‑driven organisation where people are empowered to do their best work. We believe in clarity, accountability, and continuous improvement, and we use technology thoughtfully to support our teams and customers. Salesforce plays a critical role in enabling our commercial, operational, and customer‑facing teams to work efficiently and with confidence.

 
The Role
The Salesforce Functional Administrator is responsible for the day‑to‑day functional management of Salesforce, ensuring the platform effectively supports business processes and user needs. This role partners closely with Sales, Customer Success, Marketing, and Operations teams to translate requirements into scalable, user‑friendly Salesforce solutions.
This is a hands‑on role focused on configuration, optimisation, and user enablement rather than heavy development.
Key Accountabilities
  • Act as the primary functional owner of Salesforce, ensuring it aligns with business processes and objectives
  • Gather, document, and translate business requirements into Salesforce configurations and enhancements
  • Configure and maintain Salesforce features including objects, fields, page layouts, flows, validation rules, reports, and dashboards
  • Manage user access, profiles, permission sets, and data quality standards
  • Support release management, including testing, documentation, and user communication
  • Provide ongoing user support, training, and guidance to drive adoption and effective use
  • Collaborate with technical teams, vendors, or developers where custom solutions or integrations are required
  • Monitor system performance and proactively identify opportunities for improvement
  • Maintain clear documentation of processes, configurations, and best practices
What You’ll Bring
  • Proven experience as a Salesforce Administrator with a strong functional focus
  • Solid understanding of end‑to‑end business processes, particularly within sales, service, or revenue operations
  • Experience translating stakeholder needs into practical Salesforce solutions
  • Strong communication skills and confidence working with non‑technical users
  • A structured, detail‑oriented approach with a continuous improvement mindset
  • Salesforce Administrator certification (preferred but not essential)
What Success Looks Like
  • Salesforce is intuitive, reliable, and well‑adopted across the organisation
  • Users feel supported and confident using the platform
  • Business requirements are delivered clearly, efficiently, and with minimal rework
  • Data quality and reporting accuracy continuously improve
  • Salesforce evolves in line with business growth and changing needs
Why Join EOS
  • Opportunity to shape and influence how Salesforce supports the wider business
  • Collaborative, people‑first culture with a strong focus on ownership and accountability
  • Exposure to diverse stakeholders across regions and functions
  • Commitment to learning, development, and doing meaningful work
Belonging at EOS
At EOS, we are committed to creating a workplace where everyone feels respected, included, and able to thrive. We welcome applicants from all backgrounds and experiences and believe that diverse perspectives make us stronger. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply.

#INDEMEA

Skills Required

  • Proven experience as a Salesforce Administrator
  • Solid understanding of end-to-end business processes in sales, service or revenue operations
  • Experience translating stakeholder needs into practical Salesforce solutions
  • Strong communication skills with non-technical users
  • Salesforce Administrator certification

EOS IT Solutions Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about EOS IT Solutions and has not been reviewed or approved by EOS IT Solutions.

  • Leave & Time Off Breadth PTO, sick time, and paid holidays are part of the standard package, with some roles highlighting generous PTO and quick eligibility. Time-off availability is complemented by sick leave access across locations.
  • Flexible Benefits Flexible scheduling is available in certain roles and sites. Benefit start dates can be quick after hire in multiple cases.
  • Parental & Family Support Family medical leave is included among listed offerings. This sits alongside core medical, dental, and vision coverage.

EOS IT Solutions Insights

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The Company
HQ: Banbridge
390 Employees

What We Do

EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest  industry leaders, delivering forward-thinking solutions based on multi-domain architecture. As a top-tier partner with Cisco, Juniper, Dell, Arista, HP, Pure Storage, Palo Alto, and many others, we have grown to become a market leader in IT Supply chain, AV Installation and International Deployment. We also continue to expand our service offerings into Security, Data Centre, and Enterprise Networking. Our Managed Services simplify complex processes and improve productivity across all business functions under a single purchase order.

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