Innovative is looking for a strategic, forward-thinking Salesforce Administrator to elevate and scale our Salesforce ecosystem. This role goes far beyond day-to-day admin work — you will serve as the architect and steward of our revenue technology engine, ensuring Salesforce and our integrated sales & marketing platforms drive efficiency, visibility, and growth. You’ll partner closely with Sales, Marketing, Finance, and Leadership to continuously improve systems, automate intelligently, and unlock data-driven decision-making across the organization.
Responsibilities:
· Lead configuration, optimization, and end-user support of Salesforce
· Build, maintain, and troubleshoot complex Salesforce Flows
· Manage custom objects, fields, validation rules, workflows, approval processes, and security settings
· Optimize integrations across key sales tools (DocuSign, HubSpot, Outreach, ZoomInfo, etc.)
· Own data integrity: imports, de-duping, cleanup, and governance
· Establish change management best practices for testing, deployment, and documentation
· Gather business requirements and translate them into scalable Salesforce solutions
· Identify system inefficiencies and proactively implement improvements
· Develop training and documentation to drive adoption
How you will be successful
· You think in systems and build for scale, not quick fixes
· You move with urgency and iterate without sacrificing governance
· You proactively recommend improvements backed by data and rationale
· You communicate clearly across technical and non-technical teams
· You manage priorities well and raise risks early
· You care deeply about usability, adoption, and data integrity
What experience you need:
· 5+ years of Salesforce administration experience
· Salesforce Certified Administrator (required)
· Advanced Administrator certification (preferred)
· Experience in a Professional Services environment (plus)
· Experience supporting modern sales tech stacks
· Familiarity with AWS ACE, AWS Marketplace, and AWS Partner Funding Portal (major plus)
· Additional Salesforce or sales tech certifications (plus)
