Beyond Secure.
AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint’s global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com.
Salesforce AdministratorOverviewWe are looking for a Salesforce Administrator to support the configuration, maintenance, and improvement of our Salesforce platform for enterprise and government clients. The successful candidate will work closely with business stakeholders to gather requirements, configure the Salesforce environment accordingly, and ensure the platform effectively supports business operations.
Experience & Skills RequiredKey Responsibilities:- Work with stakeholders to gather, analyze, and document business requirements related to Salesforce
- Configure standard and custom Salesforce objects, fields, page layouts, record types, workflows, approval processes, and validation rules
- Develop and maintain reports and dashboards to support business operations and decision-making
- Administer user access, roles, profiles, permission sets, and data visibility
- Manage sandbox environments, support data imports/exports, and assist with data quality initiatives
- Monitor platform performance and proactively identify areas for improvement
- Support end-users through training, documentation, and troubleshooting
- Collaborate with developers and external vendors to support integration and enhancement efforts
- Ensure configurations and changes align with best practices and comply with governance policies
- 3+ years of experience as a Salesforce Administrator
- Salesforce Administrator (ADM-201) certification required
- Strong hands-on experience with Salesforce configuration (Sales Cloud, Service Cloud, or Experience Cloud)
- Experience creating workflows, validation rules, process builder flows, and automation tools
- Ability to create meaningful reports and dashboards for various business functions
- Strong communication skills and ability to work with both technical and non-technical stakeholders
- Experience supporting end-user training, adoption, and platform governance
- Familiarity with data management tools such as Data Loader or Data Import Wizard
- Understanding of platform security and sharing models
- Required: Salesforce Administrator (ADM-201)
- Preferred: Advanced Administrator, Platform App Builder, or any Consultant-level certifications
- Experience in public sector or compliance-driven environments
- Knowledge of declarative tools such as Flow, Assignment Rules, and Omni-Channel Routing
- Basic understanding of Apex, SOQL, and Salesforce integration principles
- Experience with change management, release planning, or DevOps tools for Salesforce
If you are looking for an opportunity to grow your career while working on meaningful projects, we would love to hear from you!
Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
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What We Do
Collaborate with Confidence. AvePoint provides the most advanced platform to optimize SaaS operations and secure collaboration. Over 17,000 customers worldwide rely on our solutions to modernize the digital workplace across Microsoft, Google, Salesforce and other collaboration environments. AvePoint's global channel partner program includes over 3,500 managed service providers, value added resellers and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com.
Why Work With Us
AvePoint is committed on talent development via internal mobility, mentoring, & continued learning so that each person can make an impact & feel recognized. As a newly public company, we are energetic & passionate about our continued growth and how each person has a role in that, so we can go further, together.
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