The Role
HomeMade, Mable, Leap in! and Mable Direct are entities under the Attain Healthtech Group of companies. While our companies are diverse, three similarities bind us:
1. We exist to create lasting, positive change across the entire care and support sector - impacting more lives, elevating standards and shaping the future of care
2. We believe in technology as an enabler
3. We’re driven by helping customers attain better outcomes
This position is part of the Mable team.
About Mable
Mable is one of Australia's leading and fastest-growing healthtech platforms. As a purpose-driven company, we are where thousands of people with disability and older Australians have connected with independent support workers of their choosing and on terms that suit them.
With more than 25 million hours of support facilitated since 2014, it's no wonder we have been recognised on the AFR's Top 100, Deloitte Tech Fast 50, were previously awarded Australian Growth & Technology Growth Company of the Year.
By working at Mable, you will join a high productivity and dynamic team environment, leading to meaningful change in Australia's care and support sectors.
To find out more, visit https://mable.com.au/
About the role
A Salesforce Administrator is responsible for designing, configuring, testing, and deploying scalable solutions within the Salesforce platform.
This role ensures that all configurations are version-controlled and thoroughly tested prior to deployment to the production environment, maintaining system integrity and reliability.
The Salesforce Administrator collaborates closely within a cross-functional team, working under the direction of the Engineering Team Lead (ETL) and Product Manager to deliver solutions that meet business needs and enhance user experience.
Key Responsibilities
- Delivering well tested configuration into Salesforce
- Ensure data integrity by managing data import, export, and update and configure and manage data security settings
- Regularly perform data cleaning and de-duplication to maintain high data quality standards.
- Participating in discussions with business stakeholders and end-users, to gather requirements and understand their needs.
- Contribute to the design of solutions that align with business objectives and Salesforce best practices, ensuring scalability and maintainability.
- Breaking work down into tasks and maintain accurate work progress in Jira
- Participate in breaking down work and designing solutions
- Writing, executing and maintaining unit and integration tests
- Write and maintain documentation around solutions and Architectural Decision Records (ADRs)
- Conduct user acceptance testing (UAT) with end-users to ensure configurations meet business needs and function as expected.
- Develop and update user guides and training materials to help end-users effectively utilise Salesforce functionalities.
Skills and Experience
- Salesforce Certified Administrator or Salesforce Advanced Administrator Certification
- 2-3 years of experience as a Salesforce Administrator in a similar environment
- Experience in the administration and maintenance of Salesforce systems
- Experience in performing Salesforce upgrades and ensuring successful integration
- Exceptional ability to create and maintain Salesforce databases
- In-depth knowledge of Salesforce products and their functionalities
- Proficiency in creating Salesforce profiles, allocating roles, and managing access
- Knowledge of importing sales data and generating Salesforce reports
- Ability to provide Salesforce training and end-user support
We’re powered by purpose
We’re Switched On 💡
We know our customers because we listen and want to learn. We engage within the community and the sector and always act on insights.
We’re Bold 📣
We’re ambitious and embrace creativity to solve challenges. We’re here to reshape the industry and back big ideas.
We’re One 🤝
We channel our passion into a positive environment. We welcome diversity and collaborate to make the most of our different skills and ways of thinking.
We’re Impactful 🌟
We work hard to deliver change. We innovate and move fast to make a difference in the sector and people’s lives.
Our benefits
Power your career ⚡️
Learn from industry experts, experienced leaders, and on-the-job opportunities.
Access parental leave 👶
Get 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation.
Work with flexibility 🏠
We’re a hybrid workplace, balancing time in the office with remote work.
Flexi Leave Days 🌴
Get one extra paid leave day per quarter for what makes you happy.
Take a floating public holiday 🫶🏾
Acknowledge a significant day your way with family and friends.
Be rewarded 🏆
Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program.
We are one
As an organisation, we celebrate our diversity and welcome all people, regardless of their family responsibilities, ethnicity, faith, sexual orientation, or gender identity. Aboriginal and Torres Strait Islander people are encouraged to apply.
If this role has stood out to you but you don’t feel like you ‘tick all the boxes,’ we strongly encourage you to apply nonetheless. We value diversity in experience, and you might just bring something we are looking for to our organisation!
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The Company
What We Do
Mable is a health-tech platform where people looking for disability and aged care support connect with independent support workers in their community. As one of Australia’s fastest-growing scale-ups, we think big to spearhead change in our sector. We're passionate about inclusivity and giving choice and control back to those who need it. Mable launched in 2014 when co-founder Peter Scutt teamed up with friend and colleague Tony Charara after struggling to find the right home care solution for his parents. Today, Australia’s largest and most diverse community of independent support workers has provided over 13 million hours of support on Mable so everyone can live their kind of independence. #mykindofindependence
