At Beyond, we power the business of Short Term Rentals through our cutting-edge, full-stack Revenue Management System. Venture-backed, we pioneered this space and have grown to be the globally dominant leader - obsessed with delivering value and performance to our customers. And the way we've been able to achieve those heights is our belief that People are the most important part of any business - starting with ours. We employ over 170 Beyonders across the globe who share in our commitment to making Beyond the best place to work.
It's with that in mind that Beyond is looking to add a Salesforce Administrator to our growing team. Reporting to the Director of Revenue Operations, you will have the opportunity to be the primary owner of the Salesforce instance that supports our Sales, Customer Success, and Implementation teams in our growth and expansion initiatives. Additionally, you’ll partner closely with the RevOps team to ensure Beyond effectively and efficiently utilizes different tools and capabilities offered by Salesforce.
Before reading further...
Beyond is passionate about diversity and cultivating our team’s potential. If you’re hungry for a good opportunity, but don't meet every point in this job description, please apply anyway!
As our Salesforce Administrator, you'll be responsible for:
- Customizing Salesforce to meet evolving business needs, including building fields, automations, custom objects, and workflows. Identifying and implementing best practices and system optimizations to enhance efficiency and performance.
- Leading the technical design and architecture of CRM initiatives, focusing on data modeling, integration strategies, and custom development.
- Collaborating with business stakeholders to gather requirements and translate them into effective Salesforce solutions aligned with organizational objectives.
- Prioritizing and managing support requests and feature enhancements with front-line teams (e.g., BI team, Engineering, Revenue Operations) to ensure timely delivery.
- Collaborate with our Systems Manager to design, manage, and enhance our integrations with other enterprise systems to ensure seamless data flow and interoperability (e.g., Gong, Outlaw, Slack, Hubspot, Chili Piper).
- Developing comprehensive documentation and collaborating with the RevOps team to deliver training, ensuring proper system usage and maximizing potential.
- Serving as the expert escalation point for Salesforce-related issues, providing advanced troubleshooting and support.
So what kind of person are we looking for in this role? The person who will be successful in this role will be:
- Design with Impact: Lead the design and architecture of Salesforce CRM initiatives, creating scalable solutions that drive data flows, system integration, and business automation.
- Translate and Execute: Collaborate cross-functionally to understand business requirements, transforming them into tailored Salesforce solutions that align with company goals.
- Optimize Seamlessly: Collaborate with our Systems Manager to continuously improve and maintain Salesforce integrations with enterprise tools like Gong, Outlaw, Chili Piper, Hubspot, and Slack, ensuring smooth interoperability and system efficiency.
- Prioritize Smartly: Efficiently manage and triage support and feature enhancement requests, ensuring that front-line teams and stakeholders have timely solutions that move the business forward.
- Innovate Continuously: Identify system optimizations and workflow improvements, partnering closely with stakeholders to enhance operational efficiency and tool utilization.
- Educate and Empower: Build comprehensive documentation and training programs to ensure teams use Salesforce to its full potential, driving system adoption and performance.
Now that we’ve told you what the job looks like, here are the qualifications we're looking for in a candidate:
- 5+ years of Salesforce Administrator experience in a growing SaaS company.
- Salesforce Admin Certification required. Other certifications are a plus.
- Experience evaluating, implementing, and owning the integrations of our go-to-market tech stack. Hubspot experience required.
- Strong analytical and problem-solving skills with the ability to diagnose and resolve complex technical issues
- Familiarity with data modeling, ETL processes, and database management
- Experience with APEX development is a plus
- Experience in Salesforce architecture and design patterns is a plus.
So what can you expect after you apply? Your application will be personally reviewed by a member of the Beyond hiring team and if there is a match in your experience and the role, you will:
- Have a video conversation with someone on our Recruiting team. This is a high-level conversation about your experience and interest, but also an opportunity for you to learn more about us
- Interview with our Director, Revenue Operations & BI
- Complete a technical assignment
- Interview with a few additional Beyonders
- Interview with our Chief Revenue Officer
Company Values:
We are serious about our core values: We Care, We Are On the Same Team, We Inspire Trust, We Go Beyond, We Ship It, We're Curious. If those resonate with you, and you're ready to work with a team that lives and breathes those values, we want to hear from you.
Benefits:
Beyond offers a wide variety of benefits like: stock options, unlimited PTO, private health insurance and more! You can learn more about our benefits by visiting our careers site!
We Care about Diversity, Equity and Inclusion:
Beyond is committed to building a workplace that attracts humans of all genders, ethnicities, backgrounds, statuses and lifestyles. At our core, we care about our people and encourage every employee, partner and applicant to share their whole self with us. We are respectful of and empathetic towards different viewpoints, and believe that our ability to help short term rental managers succeed relies on us building a dynamic and diverse team. Whoever you are, you can Belong @ Beyond.
Any communication regarding job openings, interviews and/or offers will come from our @beyondpricing.com email domain
Please review our GDPR Statement here.
Top Skills
What We Do
Beyond is the #1 Revenue Management Platform for short-term rental owners and managers to get, grow, and keep revenue. Our easy-to-use platform includes a dynamic, demand-driven pricing tool with extensive market data that pairs with OTA distribution and a best-in-class booking engine.
But we are so much more than that.
We are innovators. We are a leader in the short-term rental industry, building products that help property managers and small business owners to be successful. We set out to fill a real need in the industry, and we have organized our entire company such that our success hinges on our customers’ success.
We are results-oriented. We take pride in what we accomplish. We set transparent goals that we share out across the company, and we work tirelessly to smash them. We encourage Beyonders to grow by setting individual career goals, and we support everyone on their journey to meet those goals.
We are people first. We would not be successful without the brilliant people that have helped us to get to where we are today. We have a global workforce that is proud of their diversity of experiences, demographics and backgrounds. We believe that creating an environment where people can feel comfortable to be themselves also empowers them to perform at their best.
We are values-driven. We have five core values that provide structure for our company decisions, interactions, and work: We Care, We Go Beyond, We Are On The Same Team, We Inspire Trust and We Ship It. If these values resonate with you, then you Belong at Beyond too.
To date, we've supported over 340,000 properties in more than 7,500 cities worldwide and have enabled billions of dollars in booking revenue.
Why Work With Us
Beyond is a people-first, results-oriented, and innovative company, with a flexible work environment. At Beyond, we launch and accelerate careers, are transparent, are a global team, are an industry leader, and our core values (We Go Beyond, We Care, We're on the Same Team, We Inspire Trust, and We Ship It) are at the center of everything do.
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