Salesforce Administrator

What we’re all about.

We find, when we come together in the pursuit of excellence, great things happen. And that’s how we do things at Quantexa – together. Our business is data, but our culture is collective. We’re about growth – but not just the bottom line. We create a culture where people feel empowered to do their best work. We might work across continents and time zones, but that doesn’t stop us from collaborating. We’re connected. We celebrate our successes together, and we unite to tackle the challenges. Nearly half of our colleagues come from an ethnic or religious minority background. We’re made up of people from 47 nationalities who speak over 20 languages. As a diverse mix of individuals, we make one big unstoppable team.

If our incredible culture sounds like you, we’d love you to join us.

The opportunity.

We are looking for a driven, logical, and attentive analyst to join our recently created Revenue Operations team. Rev Ops at Quantexa is the strategic integration of sales, marketing, and customer success departments to provide a better end-to-end view, while leaving day-to-day processes within the departments. The holistic approach of revenue operations is designed to break down silos!

What you’ll be doing.

• Manage, maintain and improve our revenue team’s tools and systems 
• Own, maintain, and improve our CRM platform Salesforce 
• Support our Salesforce Experts in their day-to-day administration and their projects to improve Salesforce 
• Ensuring optimal performance of Salesforce, HubSpot and additional Rev Ops tools. 
• Upgrading and configuring Salesforce systems for optimized integration with other tools HubSpot, Planhat,NetSuite, etc 
• Manage the solutions catalogue for our lines of business 
• Managing Salesforce roles, profiles, sharing rules, workflows, and groups. 
• Importing sales department leads, contacts, and other data. 
• Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing. 
• Evaluating and installing new Salesforce releases, as well as providing training and support. 
• Documenting processes, including error reports and changes to field history tables. 

What you’ll bring.

• Salesforce certified administrator or Salesforce advanced administrator certification 
• 5+ years’ experience in Salesforce configuration, implementations, and integrations 
• Define the product strategy and roadmap for Salesforce.com 
• Be an expert with respect to system functionality and best practices for implementation 
• Assist business stakeholders to develop a plan for evolving Salesforce so that it supports and contributes to future revenue growth, client satisfaction, competitive positioning and operating efficiency 
• Assist business units with adoption strategies, including reports and dashboards to measure success 
• Facilitate the management, planning and governance of system demand so that IT service delivery is coordinated and optimized to reflect both the needs of the business area and those of the corporation as a whole 
• Identify ways to adapt the system to better support business processes 
• Clarify business cases for proposed solutions and workflows 
• Drive continual optimization of CRM strategies, systems and related processes to increase involvement and advocacy of our supporters 
• Identify and drive engagement KPIs and optimize key metrics for all the Rev Ops systems 
• Serve as the onsite Salesforce expert educating cross-functional teams on the best practices for leveraging Salesforce to drive deeper supporter engagement 
• Exceptional knowledge of various Salesforce modules and CRM business processes 
• CPQ experience is desirable and a big plus 

Our perks and quirks.

What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits.

• Competitive salary
• Company bonus 
• 23 days annual leave, plus national holidays + your birthday off!
• Pension scheme with a company contribution of 5% (when you contribute 2%)
• Private Healthcare with DKV
• Life Insurance
• Work from Home Allowance
• Meal Vouchers
• Regularly bench-marked salary rates 
• Well-being days 
• Volunteer Day off
• Work from Home Equipment
• Free Calm App Subscription #1 app for meditation, relaxation and sleep 🧘‍♀️ 
• Continuous Training and Development, including access to Udemy Business 
• Spend up to 2 months working outside of your country of employment over a rolling 12-month period with our ‘Work from Anywhere’ policy
• Employee Referral Program
• Team Social Budget & Company-wide Socials

Our mission.

We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We’re not a start-up. Not anymore. But we’ve not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction – the future.

It’s all about you.

It’s important to us that you feel welcome, valued and respected. After all, it’s your individuality and passion for what you do that will make you Q. We see that – which is why we’re proud to be an Equal Opportunity Employer. We’ve created and will continue to improve our inclusive and diverse work environment. Regardless of your race, beliefs, color, national origin, gender, sexual orientation, age, marital status, neurodiversity or ableness – whoever you are – if you are a passionate, curious and caring human being who wants to push the boundaries of what’s possible, then we want to hear from you.

start. don’t stop – Apply