Salesforce Administrator

Posted 5 Hours Ago
Dallas, TX
Mid level
Marketing Tech • Sales
The Role
The Salesforce Administrator will enhance internal technology systems for operational efficiency, manage the customized CRM, resolve incidents, and optimize technology for sales growth. This role involves developing processes, ensuring smooth transitions to new systems, and delivering training content for technology usage.
Summary Generated by Built In

Job Type:

Regular

Work Location:

Remote - TX - Dallas

Overview:

2020 Companies has an immediate full-time remote Systems Admin role available!

This Systems Administrator position will assist the Information Systems team to ensure all 2020 Companies internal technology and supporting systems are operationally efficient and enable associates to successfully deliver a quality experience to every internal and external customer.

This Admin will build programs within our customized CRM as well as provide business solutions to create a more efficient ecosystem for 2020 Companies. The role requires great attention to detail and an appetite to learn about system validation rules for data integrity. While multi-tasking different projects, your ability to convey technological data in an end-user friendly manner will be integral to success. 

*This role requires 3+ years of experience working with Salesforce.com*

What's in it for you?

  • Work both in-person at corporate office in Southlake, TX, as needed, and remote (after completion of training)

  • Competitive annual salary, paid weekly

  • Work-life balance with hybrid work environment

  • Office offers on-site fitness facility and food pavilion

  • Next day pay on-demand with DailyPay

  • Health/Dental/Vision benefits

  • 401K Program with matching

  • Paid Time Off

  • Paid Holidays

  • $30 Mobile Reimbursement

  • Scholarship opportunities for employees and direct family members

  • Employee Assistance Program

  • Leadership Development Program

Job Description:

  • Lead continuous improvement of technology to enable sales growth in our stores and achievement of business objectives
  • Expedites resolution of store and field incidents in partnership with IT Team and Operations, improves escalation paths, and proactively identify ways to prevent widespread issues
  • Serves as the go-to resource for systems questions
  • Keep abreast of new technology and recommends updates and enhancements to maximize productivity
  • Accountable for ensuring a smooth transition to new systems and technology and positive user experience
  • Develops processes to identify department specific technology opportunities and supports cross-functional teams in evaluating the effectiveness of work streams
  • Offers recommendations to key Business Partners that is customer focused resulting in optimization of technology performance
  • Drives profitability by ensuring teams are leveraging technology
  • Ensure that technology solutions meet business requirements
  • Proactively partners with IT Team, external vendors and cross-functional teams to address gaps in functionality
  • Provides concise instructional content that enables associates to fully leverage the benefits of the technology to aid in driving sales and profit goals
  • Other duties and projects as assigned

Qualifications:

  • Bachelor's degree or equivalent experience
  • 3+ years of experience working with a variety of company systems; iCIMS, Workday, Salesforce.com a plus!
  • Strong knowledge of 3PL retail operating systems
  • Ability to align system functionality to meet business needs
  • Proficient in Microsoft based Server

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

Top Skills

Salesforce
The Company
HQ: Southlake, TX
1,526 Employees
On-site Workplace
Year Founded: 1991

What We Do

WHO WE ARE
2020 Companies is one of the premier outsourced sales and marketing agencies in the United States. Over the past 31 years, our success has resulted from our relentless passion for elevating consumers, team members, and clients.

WHAT WE DO
Whether launching new products, penetrating new consumer segments, or executing sales and marketing strategies, we can help you reach your business goals. 2020 Companies identifies the opportunities in every challenge and works side-by-side with brands to guarantee success.

Each year we deliver over 25 million in-person impressions, and we generate nearly $10 billion in client revenue. Our initiatives deliver a better return on investment for clients and retailers alike.

WHERE WE DO IT
We train our staff to succeed in any environment and every situation. We equip them with the experience and flexibility to help build brands and exceed goals.
From the top of the Fortune 500 to smaller companies ready to expand their market share, 2020 Companies partners with clients of all sizes.

HOW DO WE DO IT
To guarantee the best team, we recruit, train, and deploy people who meet the exact needs of our clients’ businesses. Teamwork is the foundation of our AMPLIFY training program. We train team members to build relationships with each other, retailers, and consumers. Our blended learning environment inspires team members to be flexible, engaging, and adept at solving problems.

We have never missed a launch. 2020 Companies is built on scalable infrastructure, industry-leading speed to market, and benchmark-breaking results. To meet our clients’ goals and deadlines, we recruit, train, staff, and manage the right team for every project. We tailor our initiatives to meet their goals and scale the staff to fit the size and deployment timetable they need.

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