As the Salesforce Administrator at ActivTrak, you will play a crucial role in supporting our organization's use of Salesforce. You will be responsible for configuring, maintaining, and optimizing Salesforce to meet the evolving needs of our business. You will work closely with various teams to streamline processes, enhance functionality, and drive user adoption.
Responsibilities:
- Improve our existing Salesforce instance and oversee ongoing performance, maintenance, user management, customization and improvements of the environment, ensuring a smooth integration with other systems.
- Collaborate with stakeholders to gather requirements and implement solutions that enhance business processes.
- Create and manage reports and dashboards to support decision-making.
- Work with business partners to develop automations using Flow Builder to improve productivity.
- Provide consulting and coaching on Salesforce best practices to improve user experience and efficiency.
- Resolve project issues, ensuring the delivery of business solutions.
- Document processes and ensure compliance with best practices.
- Participate in system upgrades, data migrations, and other projects as needed.
- Stay updated on Salesforce releases and new features, assessing their potential impact on our organization.
Requirements
Your Experience:
- 4 years experience as a Salesforce Administrator or in a similar role.
- Salesforce Administrator certification is highly preferred.
- Strong understanding of Salesforce CRM features and best practices.
- Technical expertise in Salesforce configuration, including custom objects, flows, validation rules, reports, dashboards, and integration management.
- Proficiency in creating reports, dashboards, and workflows.
- Proficiency creating flows to solve complex business problems.
- Excellent problem-solving skills and attention to detail.
- Ability to communicate effectively with both technical and non-technical stakeholders.
- Experience with data management and integration tools is a plus.
Benefits
Work environment:
- Position is remote within US
- Minimal travel
- Limited physical demands
This is an incredible opportunity to embark on an exciting journey with a dynamic, VC-backed company. If you have a proven track record of creative thinking, a drive for learning, and a deep commitment to collaboration, we want to talk to you!
ActivTrak is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. ActivTrak does not discriminate on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. #LI-REMOTE
Top Skills
What the Team is Saying
What We Do
ActivTrak is an award-winning workforce analytics platform that analyzes digital work activity data to improve team performance — both in the office and remotely. Over 9,000 customers use ActivTrak to understand work habits and potential blockers to success, view organization-wide productivity trends for agile decision-making, and improve technology usage and workflows to optimize efficiencies. With ActivTrak, companies can share weekly work insights with managers and employees to guide progress and growth while safeguarding data privacy and the security of customers and employees.
Why Work With Us
ActivTrak is a global, remote-first workplace. We are a community of diverse people who welcome differing points of view and the opportunity to learn from one another. We are passionate about building a culture where everyone can innovate and thrive. We are intentional about how we work so our employees are empowered to be productive from anywhere.
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ActivTrak Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
ActivTrak is a remote-first workplace. We are intentional about how we run our business so our employees are empowered to be productive from anywhere.
