ActivTrak
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As a Customer Success Manager, you'll manage and optimize customer relationships for a portfolio of MME customers, ensuring satisfaction, retention, and expansion through digital methodologies. Responsibilities include proactive support, monitoring customer health, driving expansion opportunities, and collaborating with sales and product teams.
The Brand Production Manager at ActivTrak will oversee brand production initiatives including digital campaigns, content, and event management. Key responsibilities include ensuring brand consistency, managing external vendors, coordinating projects, and analyzing event performance. The role requires excellent multitasking, decision-making skills, and proficiency in design and project management tools.
The Associate Technical Account Manager will manage technical needs of customers, ensuring their success with ActivTrak's solutions. Responsibilities include managing support tickets, presenting health checks, and providing technical support for accounts. The role emphasizes exceptional communication and resourcefulness in resolving complex technical issues.
The Enterprise Account Executive will drive the complete sales cycle for ActivTrak, from identifying leads to closing deals. Responsibilities include prospecting, deep customer engagement, deal execution, and collaborating with Customer Success. The role requires strong forecasting abilities and a track record of managing substantial deals.