Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online.
Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries.
But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online.
Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite.
What We Offer
- Comprehensive Benefits: Health, dental, vision, retirement plans with company match, PTO, parental leave and an education & training fund ($1,000 local currency annually). Benefits vary by geography and will be discussed in more depth during the interview process.
- Flexible Hybrid Working Environment: Our offices provide weekly lunches, delicious coffee and frequent social events. Dedicated parent rooms, gyms (in some locations), lounge spaces and flexible workstations create an environment that supports your well-being.
- Wellness: We provide a variety of workshops, wellness events and a free subscription to the Headspace app to help our team members perform at their best.
- Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization.
Position Overview:
We are seeking a proactive and results-driven Salesforce Administrator to join our dynamic Revenue Operations (RevOps) team and help us continually improve and enhance our Salesforce platform, gathering requirements and feedback and designing best practice solutions. This is a full-time, permanent position based out of our Vancouver, BC office.
What you'll be doing:
Salesforce Development
- Drive and contribute to projects that rely on Salesforce from technical discovery through delivery
- In conjunction with Operations and other department partners, co-gather technical requirements, collaborate with the team to define solutions, build them, and train users
- Partner with existing Salesforce Administrator to form a cohesive vision and strategy together
- Drive the scalability of Salesforce as our team grows
- Manage Salesforce profiles, roles, and haring settings to support our ~200 users
- Improve user experience, solve technical issues, formulate creative solutions, ensure data cleanliness and data accuracy across the Salesforce instance
Business Process
- Develop a deep understanding of various business unit processes
- Understand, communicate, and effectively manage priorities, projects, and programs with key stakeholders
- Assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems, and processes
- Apply Salesforce knowledge to identify deficiencies across the platform, propose end-to-end solutions and guide strategic thinking
- Comfort in owning and being responsible over core third party Sales/CS/SC integrations with Salesforce
You have:
- 3-5 years of hands-on experience with Salesforce Sales Cloud
- Salesforce Administrator Certification
- Proven track record in analyzing, designing, and optimizing business processes via technology and integration
- Proficiency with Salesforce.com administration, including the use of custom and standard objects and advanced knowledge creating and upkeeping flows and triggers
- Ability to understand and enforce Salesforce best practices while also understanding flows and how to build custom objects
- Strong organizational, communication, and analytical skills
- Additional nice to haves: experience with our broader GTM tech stack, including Marketo, Salesloft, Dealhub, Gong, and Lean Data
Pay Transparency (Vancouver)
We take a market-based and data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, location, and scope.
Please view the base salary range for this role below. The range listed is our expected compensation for the role. However, the pay offered may vary depending on a variety of factors including qualifications, job-related knowledge, skills, experience, and location.
Annual Salary
$90,000—$105,000 CAD
Thriving at Trulioo
At Trulioo, you’re not just an employee. You’re a valued member of our Trulicrew on a journey of professional and personal growth with a world-class organization. With Trulioo, you have the power to revolutionize the intersection of technology, digital trust and online identity to open the global economy to everyone. Together, we can shape the digital future.
We’re on the lookout for exceptional people to empower with trust, autonomy and the freedom to cultivate their potential. Your curiosity, meticulous attention to detail and passion to contribute are highly valued. If that resonates with you, apply today to become a part of our team. Join us in shaping a future where your career isn’t just a journey but also a boundless exploration into the possibilities of technology and digital identity verification.
If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that minorities and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.
Trulioo welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time-to-time emergencies happen and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility.
Privacy Notice
As part of our job application process, Trulioo collects, processes, and discloses personal data for the purpose of identifying suitable candidates for our job openings. For more detail, please visit Trulioo’s Website Privacy Policy in the section “When you apply for a job”.
What We Do
Trulioo has been recognized as a “CNBC Disruptor 50 Company”, named by BC Tech Association as “Emerging Company of the Year” and “Technology Pioneer” by the World Economic Forum. Trulioo offers the most robust and comprehensive global identity verification solution in the market. Through one single portal/API, Trulioo can assist you with all your AML/KYC identity verification requirements by providing secure access to over 5 billion identities worldwide. The Trulioo mission of trust, privacy and inclusion is about recreating the trust of a village, but on a global scale. We are on a mission to make sure no one is left behind and everyone participates fully in the modern digital economy.
We are hiring! Check out our open positions here: https://www.trulioo.com/apply
Why Work With Us
As co-creators in our mission, we inherently know that we are making a difference in everything we do. Our impact ties in with our work, which makes our work not only rewarding, but necessary. Our leaders encourage a safe space to grow and develop both professionally and personally. We also celebrate and have fun as team!
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