Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide.

Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize diverse perspectives, endeavoring to craft a better world to live in.

Entrata is looking for a highly capable Salesforce administrator to ensure that our corporation capitalizes on the benefits offered by the Salesforce CRM system. In this role, your duties will include supporting users, maintaining our Salesforce.com Sales cloud instance, and training end users on the effective use of Salesforce features and products driving adoption of the Salesforce platform. To ensure success as a Salesforce administrator, you should possess extensive knowledge of Salesforce system administration and the ability to work in a fast-paced environment. Salesforce administrators ensure that their Salesforce expertise translates into optimized sales department operations.

Responsibilities will include

• Provide day-­to­-day administration and maintenance of the Salesforce.com Sales Cloud application and platform
• Proactively identify recurring issues or “value-­add” areas and propose process or systematic solutions
• Create and maintain Salesforce Sandboxes including recommending Sandbox refreshes that coincide with upcoming Salesforce releases
• Help own the Salesforce release cycle, including internal communication, training, measuring user adoption, and providing necessary support
• Assess, cleanse, and maintain data quality using standard Salesforce functionality
• Use the necessary features such as custom report types, reporting snapshots, complex charting, custom summary formulas, bucketing, joined reports, and cross-filters to build reports that meet complex business requirements
• Own the Salesforce configuration by creating flows, workflow rules, approval processes, formula fields, etc. to automate complex business processes
• Document internal processes, releases, and Salesforce best practices

Knowledge, Skills, and Abilities

• Committed to being a Team Player
• Proven ability to troubleshoot and resolve problems
• Self-­sufficiency and self­-management of day-­to-­day activities and responsibilities
• Exceptional attention to detail
• Excellent facilitation and issue escalation skills
• Demonstrated ability to work and liaise with internal teams to reach issue resolution
• Superior written and oral communication, organization, motivational and training skills
• Demonstrated ability to learn and use new software, skills and procedures
• Demonstrated technical and analytical aptitude for understanding and interpreting data, and ability to apply information to a sales process
• Deep understanding and proven experience with Salesforce.com processes and best practices
• Ability to excel in a dynamic role with diverse responsibilities
• Ability to adapt to changing priorities and situations
• Provide and distribute accurate and timely information

Must have

• 2-4 years of experience as a Salesforce administrator in a similar environment.
• Proficiency in Salesforce security, permissions, and access including profiles, permission sets, roles, sharing rules, hierarchy, and page/field level visibility
• Experience inserting/ upserting data while maintaining relationships and understanding data best practices
• Familiarity with all the features and capabilities of Salesforce reporting
• Ability to provide Salesforce training and end-user support

Would like to have

• Salesforce Certified Administrator, additional Salesforce Certifications preferred
• Experience with Salesforce CPQ along with extensive experience in the administration and maintenance of Salesforce Sales Cloud, implementation experience is preferred

#LI-Remote

Benefits:

Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

HSA/FSA options and employer-paid disability benefits provided for eligible employees.

Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs.

Family-centric leave policies supporting new parents during significant life events.

Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community.

Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

Bi-annual swag drops for employees

But members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Teamwork and Collaboration.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

It’s a great place to work! Will you join us?