About the Role and Your Impact:
As a Salesforce Administrator at Emotive, you will be responsible for enhancing our company’s Salesforce instance and supporting all Salesforce users across our go-to-market teams. You'll work closely with leaders and subject matter experts to identify, develop and deploy new business processes and be responsible for executing on the day-to-day configuration, support, maintenance and improvement of our CRM platform. An ideal candidate will have a record of success in improving processes and adoption using the Salesforce platform and with the Salesforce Lightning user interface.
How You Will Contribute:
- You’ll have ownership over the development, configuration, design, functionality, and end-user support of SFDC
- Liaise with both technical and functional team members to plan, deploy, and support new customer relationship management (CRM) functions and related tools, working together to enhance technology solutions.
- Configure and maintain custom objects, record types, fields, page layouts, formulas, data validation rules, triggers, custom workflows, approval processes, installed packages, etc. within Salesforce.com.
- Maintain user roles and profiles, security settings, access settings, etc. (User Profiles, Role Hierarchy, Sharing Rules, and Security).
- Manage the integration of applications connected to Salesforce.com.
- Identify process gaps and implement process changes.
- Manage data migration and deployment, data imports, database de-duping, and cleanup.
Skills You Will Bring:
- 3+ years as a Salesforce Admin, ideally you have experience using Lightening (SFDC Admin certification is highly preferred)
- You work well in a fast-paced environment, often under tight deadlines.
- Highly self-motivated contributor who works well as an individual and within a team environment.
- Experience evaluating and implementing new sales technology
- Experience with sales, service, and marketing automation tools
- General knowledge of third-party applications such as Hubspot, Salesloft, Chilipiper, and Excel
The Emotive Story
At Emotive, our vision is an internet that is more human. Since our launch in 2018, Emotive has become the product of choice for over 1,000 eCommerce companies to drive more sales and build more personal relationships with customers.
We’re extraordinarily proud of the company we’ve built. We’re a driven, passionate, responsible group that values personal and professional growth equally. We take care of ourselves, our families, our customers, and one another. We believe in sustainable and diverse approaches to work and life, because optimizing for the long-term is the best path to success.
Our company is distributed, with remote team members worldwide and headquarters in Los Angeles. We offer competitive salaries, meaningful equity, and generous benefits. And you get to work on a product people absolutely love!
Benefits
Emotive offers an array of benefits including competitive salaries, unlimited PTO, quarterly mental health days, stock options, health coverage, 401K matching, and remote flexibility.
Diversity & Inclusion at Emotive
Emotive is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.
We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.
At Emotive, our vision is an internet that is more human. Since our launch in 2018, Emotive has become the product of choice for over 1,000 eCommerce companies to drive more sales and build more personal relationships with customers.
We’re extraordinarily proud of the company we’ve built. We’re a driven, passionate, responsible group that values personal and professional growth equally. We take care of ourselves, our families, our customers, and one another. We believe in sustainable and diverse approaches to work and life, because optimizing for the long-term is the best path to success.
Diversity & Inclusion at Emotive
Emotive is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.
We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.
Top Skills
What We Do
Emotive is revolutionizing e-commerce SMS marketing with a platform that accelerates the revenue funnel. Our conversational marketing tools help merchants build their SMS opt-in list, create effective acquisition and conversion experiences, grow traffic and sales, and improve engagement and customer lifetime value.