Responsibilities
- Collaborate with stakeholders to gather and understand business requirements related to Support Salesforce.
- Design and configure Salesforce solutions based on identified business requirements, leveraging declarative tools and customization. Ability to configure Roles, Profiles, Permission Sets, Sharing Rules, Public Groups, etc. Creation of new Objects, Fields, Validation Rules, Page layouts, Lookup relationships, etc. Configure approval processes, reports, and dashboards.
- Oversee all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, and public groups
- Understand data flow, structure, and mapping. Ensuring data integrity and completeness.
- Develop and execute test plans to ensure the quality of Salesforce solutions, troubleshoot issues, and coordinate user acceptance testing.
- Conduct user training sessions and provide ongoing support to ensure the successful adoption of Salesforce within the organization.
- Collaborate with cross-functional teams to optimize the use of Salesforce in various business processes.
- Stay abreast of the latest Salesforce features, updates, and best practices to continuously enhance system capabilities.
Qualifications:
- Bachelor's degree in computer science, Information Systems, or a related field.
- Salesforce Certified Administrator and Salesforce Certified Platform App Builder certifications will be preferred.
- Good understanding of Salesforce Sales Cloud and Service Cloud.
- Strong understanding of Salesforce configurations, customisations, and integration concepts.
- Excellent communication and interpersonal skills.
- Ability to translate business requirements into technical solutions.
- Certification in Salesforce Sales Cloud or Service Cloud will be an advantage.
- Willing to work in overlapping US hours until 11:30 PM (IST)
Skills Required
- Bachelor's degree in computer science, Information Systems, or a related field
- Salesforce Certified Administrator certification
- Salesforce Certified Platform App Builder certification
- Good understanding of Salesforce Sales Cloud and Service Cloud
- Strong understanding of Salesforce configurations, customizations, and integration concepts
- Excellent communication and interpersonal skills
- Ability to translate business requirements into technical solutions
- Salesforce Sales Cloud or Service Cloud certification
- Willingness to work overlapping U.S. hours until 11:30 PM IST
Jade Global Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Jade Global and has not been reviewed or approved by Jade Global.
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Healthcare Strength — Core medical, dental, and vision coverage appears established with mainstream U.S. carriers, forming a solid baseline of healthcare support. EAPs and tax‑advantaged accounts (FSAs/HSAs) are also cited, indicating options beyond basic insurance.
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Retirement Support — A 401(k) program with employer match is consistently referenced as part of the package. Availability of traditional and Roth options is noted, supporting long‑term savings flexibility.
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Parental & Family Support — Parental leave is referenced, and family‑oriented offerings such as backup childcare are highlighted in company materials. These elements can enhance the overall family support experience even when cash pay is not top‑tier.
Jade Global Insights
What We Do
A Trusted Partner for Every Digital Enterprise Bringing Value. Jade Global is a global IT consulting company with two decades of industry experience that helps the world’s leading businesses and organizations build their digital core, optimize their operations, and accelerate revenue growth. We are headquartered in San Jose, California; Jade Global operates with offices in 13 locations across North America, the UK, and Asia. Renowned as a trusted "partner of choice" for businesses in Healthcare & Life Sciences, Hi-tech, Retail, Manufacturing, and Financial Industries, Jade Global has innovated 30+ industry-specific solutions. Whether your focus is harnessing or expanding Gen-AI, AI, and digital capabilities, transforming operating models, or accelerating insightful decision-making, we’re here to help you gain and maintain a competitive edge with efficient, sustainable models. At Jade Global, it’s all about outcomes—your outcomes—and delivering the results you desire, tailored to your unique requirements
Why Work With Us
We are Great Place to Work Certified company and Jade focus on people first approach.
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