Salesforce Administrator

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.

By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.

With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.

About the Role
As Salesforce Administrator, you'll own the day-to-day health of Stord's Salesforce org — from user access and data integrity to the automation that keeps our sales tech stack running without manual busywork. You'll partner closely with the Senior Manager, Business Systems, and with stakeholders across Sales, Marketing, Operations, and Support to translate business needs into scalable Salesforce solutions. This is a hands-on build-and-maintain role for someone who wants to replace clunky, manual processes with systems that just work.

What You'll Do

• Build automation (Flows, Validation Rules, and other native tools) to replace manual processes across Salesforce objects
• Manage, optimize, and integrate tools across Stord's broader sales tech stack
• Assess the current state of Salesforce and the sales tech stack, and partner with the Senior Manager, Business Systems to build and execute a scalable tech stack roadmap
• Run training sessions on system and process changes that actually stick
• Replace email and form-based processes with automated, system-driven workflows across the customer lifecycle — from Lead to Closed Won handoff
• Champion data stewardship: recommend governance best practices, ensure clean data capture, and keep pushing Stord's data toward more complete and reliable
• Stay current on new releases across the sales tech stack and recommend or implement improvements that boost engagement and productivity
• Weigh native Salesforce functionality against custom builds, and make the right call for scalability
• Develop and continuously improve Stord's sales tools release strategy
• Partner with stakeholders to surface friction points and ship fixes that reduce it

What You'll Bring

• 3+ years of experience administering Salesforce, including Flows, Validation Rules, and object/field configuration
• A track record of building automation that measurably reduces manual work
• Comfort assessing a tech stack end-to-end and recommending a scalable path forward
• Sharp problem-solving skills and attention to detail
• The ability to communicate clearly with both technical and non-technical stakeholders
• Experience training teams on new systems or processes in a way that drives real adoption
• A data-first mindset — governance, accuracy, and completeness aren't afterthoughts
• Comfort operating with judgment in ambiguous build-vs-buy or native-vs-custom decisions