At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
Job Summary:
Essential Functions:
- Provide day-to-day support for Salesforce.com users, promoting adoption and best practices across the business.
- Perform routine CRM administration and data maintenance, ensuring data accuracy and integrity.
- Manage account, contact, opportunity, and lead updates, including imports, merges, and hierarchy changes.
- Create and maintain user documentation, training materials, and knowledge resources.
- Support testing, troubleshooting, and validation of Salesforce enhancements and new functionality.
- Assist with user requests, issue resolution, and other Salesforce or business application support activities.
- Collaborate and cross-train with team members to support broader business processes and applications.
Skills Requirements:
- 2+ years of hands-on Salesforce experience.
- Experience supporting Sales Cloud, Service Cloud, and marketing-related business processes.
- Familiarity with Salesforce Lightning Experience.
- Strong understanding of CRM systems, data management, and business processes.
- Excellent troubleshooting, problem-solving, and analytical skills.
- Strong written and verbal communication skills with a customer-focused mindset.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
- Detail-oriented, self-motivated, and capable of working independently or as part of a team.
- Experience with user testing, system enhancements, and process documentation is preferred.
- Willingness to travel internationally up to 30%.
#LI-AK1
Skills Required
- 2+ years of hands-on Salesforce experience
- Experience supporting Sales Cloud, Service Cloud, and marketing-related business processes
- Familiarity with Salesforce Lightning Experience
- Strong understanding of CRM systems, data management, and business processes
- Excellent troubleshooting, problem-solving, and analytical skills
- Strong written and verbal communication skills with a customer-focused mindset
- Ability to manage multiple priorities and work effectively in a fast-paced environment
- Detail-oriented, self-motivated, and capable of working independently or as part of a team
- Experience with user testing, system enhancements, and process documentation
- Willingness to travel internationally up to 30%
ZOLL Medical Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ZOLL Medical Corporation and has not been reviewed or approved by ZOLL Medical Corporation.
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Healthcare Strength — Medical, dental, and vision coverage includes in‑network preventive care at 100% along with behavioral health/EAP and virtual therapy options. These features are often regarded as solid to good components of the package.
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Parental & Family Support — Paid parental leave provides 12 weeks at full pay for the birthing parent and 6 weeks for the non‑birthing parent after eligibility is met. This policy is frequently highlighted as a standout element.
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Wellbeing & Lifestyle Benefits — Wellness programs offer incentives and are complemented by multiple external well‑being recognitions. These programs add perceived value to total rewards.
ZOLL Medical Corporation Insights
What We Do
ZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies. With products for defibrillation and monitoring, circulation and CPR feedback, data management, therapeutic temperature management, and ventilation, ZOLL provides a comprehensive set of technologies that help clinicians, EMS and fire professionals, and lay rescuers treat victims needing resuscitation and acute critical care. The Asahi Kasei Group is a diversified group of companies led by holding company Asahi Kasei Corp., with operations in the material, homes, and health care business sectors. Its health care operations include devices and systems for acute critical care, dialysis, therapeutic apheresis, transfusion, and manufacture of biotherapeutics, as well as pharmaceuticals and diagnostic reagents. With more than 30,000 employees around the world, the Asahi Kasei Group serves customers in more than 100 countries.
