- Analyze business requirements related to revenue recognition, billing, and contract management
- Administer and maintain the RightRev for Salesforce platform, ensuring data integrity and system performance
- Develop Salesforce flows, custom objects, and validation rules in partnership with IT
- Manage feature enhancement requests and bug fixes submitted via the Salesforce queue
- Troubleshoot and resolve system issues, collaborating with vendors and internal stakeholders
- Monitor and resolve errors in revenue waterfalls, billing positions, deferred and uncommitted revenue
- Maintain documentation for system configurations, processes, and best practices, and support system upgrades and testing
- 2+ years’ experience in revenue operations or revenue systems administration
- Hands-on experience with RightRev or similar tools such as Zuora Revenue, RevStream, or Oracle RMCS
- Skilled in system administration, problem resolution, and system enhancements
- Familiarity with ASC 605/606 revenue recognition standards
- Strong analytical and problem-solving skills with attention to detail
- Experience with Salesforce CPQ and Billing administration
- Salesforce Administrator Certification (ADM 201)
- Experience with Agile development methodologies
- Proven ability to work cross-functionally with Finance, Billing, and IT teams
- Excellent written communication and presentation skills
About Epicor
At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
We’re Proactive, Proud, Partners.
Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.
Competitive Pay & Benefits
Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Equal Opportunities and Accommodations Statement
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.
We are an equal-opportunity employer.
Recruiter:
Matthew Brady, Shobhini SrinivasTop Skills
What We Do
We’re the Digital Brains of Our Customers’ Operations
We help businesses stay future-ready with cognitive ERP that connects people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
Why Work With Us
Our policies are built on mutual trust, support, and a commitment to maintaining a healthy work-life balance. That's why we encourage you to take the time off you need to rest, recharge, and reconnect.
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