PrimeRx is seeking a Salesforce Administrator to join the Revenue Operations team. The Salesforce Administrator will have the exciting opportunity to participate in the buildout and implementation of PrimeRx’s Salesforce Sales Cloud and Service Cloud environments and integrations with other platforms. This role will interact cross-functionally with various teams within the PrimeRx organization to improve the visibility of company performance through reporting and automating internal workflows to better service pharmacies and health systems for all their operating needs.
The Salesforce Administrator will report to the Manager of Revenue Operations. PrimeRx will also support continued Salesforce training and certifications for this role.
What you will do
- Be the first internal go-to point of contact for Salesforce-related inquiries, new requirements, and design changes
- Support business process and reporting needs for Sales & Marketing, Operations (Support, Implementation, Managed Services), Finance, and Accounting
- Perform data management tasks (data import, deduplication) and other ongoing maintenance
- Manage user roles, profiles, and permission sets to ensure data security and compliance
- Maintain technical documentation
- Stay apprised of new Salesforce feature releases, best practices, and optimization strategies
What you will need
- 2+ years experience with Salesforce administration and configuration, including custom objects, workflows, validation rules, data management, Lightning components, Flow
- Strong problem-solving skills with the ability to analyze complex business requirements and objectives and translate them into Salesforce solutions
- Strong oral and written communication skills to engage with stakeholders of all levels
- Drive and motivation to achieve goals and meet deadlines in a dynamic and fast-paced environment
What will make you stand out
- Previous experience implementing new environments of Salesforce Sales Cloud and/or Service Cloud
- Good knowledge of the Salesforce ecosystem, data modeling, and integrations (e.g.: Sage Intacct, Docusign Gen for Salesforce)
- Salesforce Administrator Certification (or related Certifications)
- Passion for business operations efficiencies and best practices
- Successful change management experience
- Resilience and resourcefulness while problem-solving
Featured Benefits
- Snacks and Drinks - HQ
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401k company match
- HSA/FSA/Commuter
- Paid STD/Life
- Employee discount program
- Employee assistance program
- Spring Health - mental well-being program
Why PrimeRx?
- Join a dynamic team passionate about healthcare technology and making a difference.
- Work in a vibrant, diverse environment with a team player culture.
- Enjoy competitive salary, benefits, and remote/hybrid work options.
- Grow your career with an award-winning, innovative company.
About PrimeRx
PrimeRx, developed by Micro Merchant Systems, is the premier pharmacy management software solution for pharmacies of every size. PrimeRx is an award-winning, all-encompassing solution that automates core functions, streamlines workflows, and empowers pharmacies to provide exceptional patient care. With its intuitive, adaptable interface, pharmacies can customize their experience, placing patients at the forefront. PrimeRx is trusted by thousands of pharmacies nationwide and was recently acknowledged for innovation by the American Business Awards. PrimeRx is the catalyst for transforming your pharmacy and enhancing patient care.
Explore its potential at primerx.io
Our hiring process is in compliance with applicable law. All persons hired are required to verify identity and work eligibility and complete employment eligibility verification.
We do not accept unsolicited headhunter and agency resumes. We will not pay fees to any third-party agency or Company that does not have a signed agreement with PrimeRx. PrimeRx is an equal-opportunity employer.
We eagerly seek applicants of diverse backgrounds and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.
Top Skills
What We Do
As pharmacists play an increasingly important role in patient care, the need has never been greater for technology-based solutions that add efficiency to operations and facilitate pharmacist-patient interactions. Pharmacists need a technology solution that makes it easier to provide patients with medications, helps manage records and meet compliance requirements, and seamlessly oversee core business operations. And, as pharmacists have made clear, that solution should be easy to use, and keep pace with changing pharmacy needs.
For thousands of pharmacies nation-wide, PrimeRx is the preferred pharmacy management software option.
PrimeRx is the signature pharmacy management system developed by Micro Merchant Systems. The software offers comprehensive functionality that automates and manages all core pharmacy processes. This includes “fill to bill” capabilities that facilitate every step in the dispensing process – prescription intake and processing, dispensing and labeling, inventory management, patient records, billing, and automatic claims transmission. With PrimeRx, tasks that previously required significant amounts of staff time are executed in seconds, with the highest levels of accuracy.
Pharmacies have the option to add functionality, based on their scope of service. This includes solutions developed for different pharmacy types including community and specialty pharmacies, compounding, Health systems, physicians’ offices, multi-store, mail-order, long-term care facility, and 340B.
PrimeRx is presented in a logical, user-friendly format that can be configured to meet specific pharmacy requirements. The software is regularly updated with new features and improved functionality. These updates reflect both the changing needs of the pharmacy industry, and technology’s ever-expanding capabilities.
Also in 2023, PrimeRx was honored by American Business Awards with a prestigious Stevie Award for “achievement in product innovation.”
