Salesforce Administrator (Omaha, NE)

Posted 6 Days Ago
Be an Early Applicant
Omaha, Auckland, NZL
In-Office
70K-115K Annually
Mid level
Financial Services
The Role
Administer and enhance the Salesforce platform by configuring applications, managing deployments and patches, monitoring performance, resolving escalated issues, and developing reports. Partner with stakeholders, engineers, vendors, and business units to gather requirements and lead enhancements. Support testing, training, documentation, automation, agile projects, compliance, continuous improvement, and 24/7 critical incident response. Mentor less-experienced team members and contribute to application roadmaps and technical-debt reduction.
Summary Generated by Built In

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

Summary of the Job:

 

Work with business stakeholders and engineers to administer Salesforce platform to meet business needs.

About This Role:

 

  • Maintain, install, and configure system application and supporting infrastructure to meet business objectives. 
  • Monitor, patch and deploy changes on the application and supporting infrastructure.
  • Testing and facilitating end user business testing on application functions and upgrades.
  • Performance, reliability, and maintenance of assigned applications(s) including completion of upgrades and implementations
  • Work closely with capability owner, business units, and third-party vendors in order to lead system enhancements
  • Performs escalation support and issue resolution through research across multiple systems and data
  • Provide input into the application roadmap for further improvement and development as an expert on the assigned applications
  • Analyze new data requests and create recommendations for the development of new system reporting.
  • Seeks opportunity to learn, automate, document, share, educate, and improve Enterprise processes and systems.
  • Provides metrics and other documentation to support analysis and findings.
  • Designs, develops, and maintains reports.
  • Coordinate, track and respond to data needs and requests from business unit
  • Identify, develop, and recommend training opportunities that meet and support end user needs.
  • Lead assigned team projects, contribute to agile team ceremonies, and assists team members in decision making, planning and execution.
  • Lead requirements analysis with stakeholders ensuring that requirements are complete, consistent, concise, and comprehensive.
  • Responsible for coaching and mentoring others with less experience on the team
  • Collaborates with peers to develop best practices as well as iterative continuous improvement ideas and recommendations in support of driving business value and reducing technical debt
  • Understand and comply with bank policy, laws, regulations as applicable to your job duties.
  • Maintain up to date knowledge on application training and certifications.
  • 24/7 critical incident response is required

The Ideal Candidate for This Role:

 

  • Experienced Application Administrator or Systems Analyst with a proven track record of managing, configuring, and maintaining enterprise applications and supporting infrastructure, including hands-on experience with patching, deployments, and performance monitoring.

  • Strong Analytical and Problem-Solving Skills with the ability to perform escalation support, troubleshoot complex issues across multiple systems, analyze data requests, and develop actionable reporting recommendations that drive business value.

  • Effective Collaborator and Communicator who can confidently partner with business units, capability owners, and third-party vendors to lead system enhancements, gather requirements, and translate technical concepts for non-technical stakeholders.

  • Agile Team Contributor and Emerging Leader with experience leading project work, participating in agile ceremonies, mentoring junior team members, and driving continuous improvement initiatives that reduce technical debt and improve enterprise processes.

  • Committed to Growth and Compliance with a proactive approach to learning, documentation, and automation — including maintaining current application certifications and training — while demonstrating a thorough understanding of banking policies, regulations, and the demands of a 24/7 critical incident response environment.

Candidates must possess unrestricted work authorization and not require future sponsorship.

Compensation:

 

Compensation range (base pay): $69,616.00-$114,867.00

This role may have a specific starting pay within this range.

Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

Work Environment:

It is anticipated that the incumbent in this role will work in a hybrid capacity, balancing in-person collaboration three (3) days a week with remote flexibility two (2) days a week. As part of our team, you'll experience the energy and relationship-building of face-to-face collaboration while still enjoying the flexibility of remote workdays. We provide the tools and technology to ensure seamless transitions between work environments, supporting your productivity wherever you are. Please note that work location is subject to change based on business needs.

Benefits Overview:

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

  • Medical, Dental, Vision Insurance

  • 401k, With Matching Contributions

  • Time Off Programs

  • Health Savings Account (HSA)/Dependent Care

  • Employee Banking

  • Growth Opportunities

  • Tuition Assistance

  • Short-Term/Long-Term Disability Insurance

Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/.

For additional information regarding compensation and benefits, e-mail FNBO at [email protected]. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.

Job number: R-20261556

Equal Opportunity & Belonging:

FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey.

Learn more here.

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.

Click here to download 'EEO is The Law' Self-Print Poster

Click here to download 'EEO is The Law' Supplement for Federal Contractors

Click here to download 'EEO is The Law' GINA Supplement

FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC

FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants)

Application Deadline:

All our jobs will be posted for a minimum of 5 calendar days.  Job postings may come down prior to 5 calendar days based on volume of applicants.

Skills Required

  • Unrestricted work authorization without current or future visa sponsorship requirements
  • Experience as an application administrator or systems analyst managing, configuring, and maintaining enterprise applications and supporting infrastructure
  • Hands-on experience with application patching, deployments, upgrades, implementations, and performance monitoring
  • Strong analytical, troubleshooting, escalation support, and problem-solving skills across multiple systems and data
  • Ability to analyze data requests and develop reporting recommendations, metrics, and reports
  • Experience collaborating with business stakeholders, business units, capability owners, engineers, and third-party vendors
  • Experience leading project work, participating in agile ceremonies, and supporting requirements analysis
  • Experience mentoring less-experienced team members and driving continuous improvement
  • Ability to comply with banking policies, laws, and regulations
  • Ability to support a 24/7 critical incident response environment
  • Maintain current application certifications and training

Fnbo Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fnbo and has not been reviewed or approved by Fnbo.

  • Retirement Support Retirement plans include a matching 401(k) with an additional company contribution and other savings programs such as pension, stock bonus, and profit sharing. These features are portrayed as a strong component of total rewards.
  • Parental & Family Support Family supports include paid caregiving time for birth or adoption and for serious family health needs, caregiver leave, new‑parent assistance, and childcare resources. These offerings are highlighted as helpful for employees balancing work and family.
  • Leave & Time Off Breadth Time away is described as generous, combining paid time off with a broad set of observed holidays. Volunteer time off further adds flexibility for personal and community needs.

Fnbo Insights

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The Company
HQ: Omaha, NE
3,917 Employees
Year Founded: 1857

What We Do

For more than 165 years, FNBO, a subsidiary of First National of Nebraska, has set the standard for outstanding customer service coupled with some of the most innovative financial products in the industry. When it opened in 1857, FNBO was a local bank that served only Omaha and the surrounding communities. Today, FNBO has locations in eight states and more than 6.6 million customers across the country. First National of Nebraska and its affiliates have nearly $30 billion in managed assets and 5,000 employee associates. We've come a long way in the last century and a half. As you browse through our site, we think you'll understand why we've been so successful – and why we're so excited about what the future holds for our customers and our organization. Check us out at www.fnbo.com.

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