Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today’s healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, our primary focus is on harnessing the power of research, analytics, and artificial intelligence (AI) to develop scalable data-driven solutions that bring significant value to all healthcare stakeholders. Together, we can transform healthcare and enable smarter care for millions of people.
Salesforce Administrator (Kantata)
About the Job:
Veradigm is seeking a skilled and dynamic Salesforce Administrator with strong expertise in both Salesforce and Kantata (formerly Mavenlink) administration. This hybrid role will be pivotal in managing and optimizing Salesforce functionality across various departments, while also integrating Kantata to support project management and enhancing team collaboration. If you are passionate about driving operational efficiency and have a knack for managing multiple platforms, this role is perfect for you!
You will oversee Salesforce Sales Cloud, Service Cloud, and Communities, while also ensuring smooth integration with Kantata for project and resource management. Additionally, experience with Smartsheet is a plus, as it can contribute to streamlined project tracking and reporting.
Responsibilities:
- Administer and configure Salesforce for 200+ users across various departments including Sales, Implementation, Marketing, Product, and Customer Service.
- Design and configure Salesforce user roles, profiles, permissions, workflows, validation rules, reports, dashboards, and other key features to ensure smooth operations.
- Manage and optimize the integration of Salesforce with Kantata, improving project management, resource allocation, and reporting capabilities across teams.
- Support the ongoing improvement of the Salesforce ecosystem, ensuring it delivers maximum value by identifying new features, tools, and best practices.
- Provide hands-on training and support to Salesforce and Kantata users, ensuring adoption of new features and processes.
- Maintain up-to-date Salesforce certifications and keep informed of the latest developments in Salesforce and related tools.
- Assist with integration solutions and maintain data flow between Salesforce and other business systems (e.g., EHR, data warehouse, marketing tools).
- Collaborate with internal teams to gather requirements and ensure the systems meet business needs and support overall strategic goals.
About You:
- You are a proactive Salesforce Administrator with strong hands-on experience in configuring Salesforce Lightning, and you have a passion for optimizing business processes.
- You have deep experience with Kantata (formerly Mavenlink) and are comfortable using it for project management and resource planning.
- You are skilled at integrating systems, managing user adoption, and providing strategic insights for operational improvements.
- You are a collaborative communicator who enjoys working closely with stakeholders across different departments to ensure alignment and efficiency.
- You have a solid understanding of APIs, data integrations, and webhooks, which you can leverage to streamline system processes and data flow.
Qualifications:
- At least 2 years of experience implementing and supporting Salesforce, including managing a Salesforce user base of 100+ users.
- Strong configuration and development experience with Salesforce Lightning.
- Familiarity with Apex, Force.com, SOQL, Triggers, and VisualForce page development.
- Hands-on experience using and supporting Kantata (formerly Mavenlink) for project management, resource tracking, and reporting.
- Solid understanding of data integrations, including APIs, webhooks, and iPaaS tools (e.g., Boomi, MuleSoft).
- Ability to create reports and dashboards in Salesforce and other tools (e.g., Smartsheet, Tableau, PowerBI).
Bonus Qualifications:
- You have familiarity with Smartsheet, or similar tools, and are eager to integrate it into the workflow for better project management and reporting.
- Salesforce certifications: Administrator or Advanced Administrator.
- 2+ years working in a SaaS-based environment.
- Healthcare sector experience is a plus.
- Familiarity with financial and operational reporting is a bonus.
Why Veradigm? At Veradigm, we prioritize collaboration, innovation, and operational excellence. Join our team to help drive strategic initiatives and enhance business performance through effective use of Salesforce, Kantata, and Smartsheet. You’ll be part of a forward-thinking, supportive team in a company that values your professional growth and success.
Apply today and take the next step in your career with Veradigm!
Enhancing Lives and Building Careers
Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more?
Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.
We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19.
Visa Sponsorship is not offered for this position.
At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.
Veradigm’s policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.
From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans
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What We Do
Veradigm is an integrated data systems and services company that combines data-driven clinical insights with actionable tools to help healthcare stakeholders improve the quality, efficiency, and value of healthcare delivery—these stakeholders include biopharma, health plans, healthcare providers, network partners, and most importantly, the patients they serve. We build solutions that are designed to help healthcare stakeholders to improve patient lives through data driven insights. We are dedicated to simplifying the complicated healthcare system with next-generation technology and solutions, transforming healthcare from the point-of-patient care to everyday life. As a result, Veradigm attracts leaders in healthcare, technology, and innovation, seeking to work with us to deliver insights and solutions to the benefit the healthcare ecosystem with the objective being to improve healthcare quality while lowering the cost of healthcare. Veradigm is an organization comprised of passionate and energetic people whose everyday focus is on helping all healthcare stakeholders drive the best care possible for healthier communities. We believe diversity is the foundation of innovation, and we are dedicated to fostering an inclusive environment that supports the talents of all people
