Veradigm LLC
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As an Associate Support Consultant, you will provide customer service support to users of the Practice Fusion EHR platform. Your responsibilities include responding to inquiries via chat, email, and phone, educating users on the platform, maintaining customer satisfaction, documenting interactions, and identifying process improvements.
As an Associate Support Consultant, you will provide customer service via live chat, email, and phone to users of the Practice Fusion EHR platform. Responsibilities include educating doctors on platform functionalities, maintaining customer satisfaction, documenting interactions in Salesforce, and identifying trends to improve services.