We're committed to bringing passion and customer focus to the business.
ABOUT AVID
Avid makes technology and collaborative tools so creators can entertain, inform, educate and enlighten the world. Our customers are the visionaries behind the most inspiring feature films, television programs, news broadcasts, televised sporting events, music recording and live concerts.
Avid is the creative engine behind the content that connects people everywhere—every word, every note, every frame, every day. We empower the world’s most influential storytellers and trusted newsmakers—from Oscar, Grammy, and Emmy winners to emerging talent—giving everyone with a story the tools to tell it powerfully.
At Team Avid, we are committed to building a global organization that drives innovation and celebrates diversity in a fun and highly collaborative culture.
Content moves the world – Avid powers greater creators.
JOB SUMMARYAvid is seeking a technical and strategic Salesforce Administrator and QA Engineer to join our Enterprise Technology team. We are looking for a self-motivated expert to ensure quality, functionality, and performance of Salesforce applications by developing, executing, and automating test plans. This role is a critical bridge between development and business teams to test custom features, data migrations, and integrations, working in Agile environments to identify bugs and validate system performance. RESPONSIBILITIES AND DUTIES- Create comprehensive test plans, manual/automated test cases, and scenarios based on user stories and requirements.
- Perform functional, regression, integration, and user acceptance testing (UAT) on Salesforce CRM, Lightning Web Components, and integrations.
- Utilize tools like Selenium, Provar, or Apex testing frameworks to develop automated scripts for testing workflows.
- Document, track, and verify software bugs in systems like Jira, collaborating with developers for resolution.
- Test Salesforce-specific functionality such as validation rules, Apex triggers, workflows, data security, and Apex data loading.
- Handle testing for seasonal Salesforce releases (Spring, Summer, Winter).
- 3 to 5 years of experience in Salesforce Admin with QA and tech support, with specific focus on Salesforce platforms.
- Familiarity with APEX code, Lightning Web Components (LWC), and API testing.
- Experience with Jira, TestRail, or similar test management tools.
- Strong knowledge of Agile/Scrum processes
- Ability to work effectively in the EST time zone (Amer/New York).
Avid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#LI-DNI
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Skills Required
- 3 to 5 years of experience in Salesforce administration, QA, and technical support focused on Salesforce platforms.
- Familiarity with Apex code
- Experience with Lightning Web Components (LWC)
- Experience with API testing
- Experience with test automation tools/frameworks such as Selenium, Provar, or Apex testing frameworks
- Experience with Jira, TestRail, or similar test management tools
- Strong knowledge of Agile/Scrum processes
- Ability to work effectively in the EST (America/New_York) time zone
What We Do
We help media visionaries create art that colors our perceptions and enriches our culture. We make innovative technology and collaborative tools that inspire and spark joy so creators can entertain, inform, educate and enlighten the world. We believe in our artists. We believe in our industry leaders. And we believe in the future of entertainment. We have a rich, 30-year history of powering media and entertainment. But we know our history doesn’t determine our future, so we are always evolving, committed to making good better and better best. We make many products, but we only do one thing: maximize the mediums of amazing makers. At Avid, every minute, of every day, we are powering greater creators.
