Salesforce Administrator and Business Intel Analyst - Hybrid

Job Description
Because this role involves a combination of collaborative/in-person and independent work, it will take the form of a hybrid work format, with time split between working onsite and remotely.
You don't see it, but it's there. Our employees work on the world's most advanced electronics - from saving emissions in the City of Lights to powering the Mars Rover to protecting the F-35 fighter jet. At Electronic Systems, you'll be among the brightest minds, working on the aerospace and defense industry's most difficult problems. Drawing strength from our differences, we're innovating for the future. And you can, too. Our flexible work environment provides you a chance to change the world without giving up your personal life. We put our customers first - exemplified by our missions: "We Protect Those Who Protect Us®" and "We Innovate For Those Who Move The World TM." Sound like a team you want to be a part of? Come work with us at with BAE Systems.
We are seeking a skilled and certified Salesforce Administrator to join our Electronic Systems Salesforce team. This is a hands-on, collaborative role in which the candidate will assist in the administration, configuration, and ongoing optimization of our Salesforce platform. The ideal candidate holds an active Salesforce Certified Administrator credential and demonstrates strong proficiency in Flow automation and declarative development. We welcome candidates at both the mid-level and senior level who can demonstrate real, verifiable platform expertise.
Work Location:
Because this role involves a combination of collaborative/in-person and independent work, it will take the form of a hybrid work format, with time split between working onsite and remotely. Candidates based in or near the Southern NH or Greater Boston, MA area are strongly preferred. Based on multiple factors, remote work may be a possibility for this position, at the discretion of the business for the right candidate with the qualifications and accountability this role demands.
Key Roles, Accountabilities and Responsibilities:
Platform Administration
Assist in the day-to-day administration and user support of the Salesforce platform as part of the Electronic Systems Salesforce team
Support user lifecycle management including provisioning, deactivation, roles, profiles, permission sets, public groups, organization-wide defaults, and sharing rules
Help monitor system health, security settings, and platform performance
Participate in sandbox environment management, release testing, and change set deployments
Stay current with Salesforce seasonal releases and assist in evaluating and implementing relevant new features
Automation & Development
Assist in the design, build, and maintenance of complex declarative automation using Salesforce Flow, including Screen Flows, Record-Triggered Flows, Scheduled Flows, and Auto-Launched Flows
Help build and maintain validation rules, formula fields, custom metadata, and custom objects to support evolving business processes
Partner with team members and stakeholders to translate business requirements into well-structured, maintainable Salesforce solutions
Assist in troubleshooting and debugging Flow errors and automation failures
Data Management & Reporting
Assist in maintaining data integrity through regular audits, deduplication processes, and mass data updates using tools such as Data Loader or similar
Build, schedule, and refine multi-level reports, dashboards, and KPI scorecards-using filters, bucket fields, and dynamic components-to surface real-time business intelligence and performance insights
Support data hygiene best practices and assist with data migration efforts as needed
Stakeholder Collaboration & Support
Serve as a Salesforce subject matter expert for user inquiries and contributing team member for Salesforce-related questions, issues, and requests across the organization
Collaborate with cross-sector teams to gather requirements and support the platform roadmap
Assist in end-user training, onboarding documentation, and ongoing enablement
Help maintain thorough documentation of configurations, customizations, and system changes
Business Intelligence
Assist with development of visualizations and predictive models, translating raw Salesforce data into actionable insights and trend forecasts
Assist with conducting of regular stakeholder review sessions to interpret report and model outputs, refine assumptions, and align visualizations with evolving business priorities
Explore the development of advanced visualizations and predictive models using tools such as Tableau CRM, translating raw Salesforce data into actionable insights and trend forecasts
Required Education, Experience, & Skills
U.S. CITIZENSHIP REQUIRED.
Candidates may be subjected to a government security investigation and must meet eligibility requirements for access to classified information.
Consistent, reliable internet service that allows for effective telecommuting required
Active Salesforce Certified Administrator credential (required - must be current and in good standing)
2+ years of hands-on Salesforce administration experience in a professional environment
Strong, demonstrable proficiency with Salesforce Flow across multiple flow types (Screen, Record-Triggered, Scheduled, Auto-Launched)
Solid understanding of the Salesforce data model, security model, and platform architecture
Proven ability to work collaboratively with both technical and non-technical stakeholders
Strong analytical, troubleshooting, and problem-solving skills
Excellent written and verbal communication skills
Ability to manage multiple priorities and work effectively both independently and as part of a team
Preferred Education, Experience, & Skills
Skills and Qualifications Preferred
Experience with Salesforce CPQ and/or Revenue Cloud (Configure, Price, Quote) - familiarity with product catalog, pricing rules, and quoting workflows is a plus
Salesforce CPQ Specialist certification or Revenue Cloud experience a bonus
Additional Salesforce certifications (e.g., Advanced Administrator, Platform App Builder, Sales Cloud Consultant)
Familiarity with Salesforce CLI, change sets, and deployment best practices
Bachelor's degree in Information Systems, Business Administration, Computer Science, or equivalent practical experience
Pay Information
Full-Time Salary Range: $79365 - $134921
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems Electronic Systems
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference. Electronic Systems (ES) is the global innovator behind BAE Systems' game-changing defense and commercial electronics. Exploiting every electron, we push the limits of what is possible, giving our customers the edge and our employees opportunities to change the world. Our products and capabilities can be found everywhere - from the depths of the ocean to the far reaches of space. At our core are more than 14,000 highly talented Electronic Systems employees with the brightest minds in the industry, we make an impact - for our customers and the communities we serve.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.