Senior Solutions Architect - Tax Technology, Remote (Nationwide)
Workiva is hiring experienced tax professionals in the field of tax technology who have dealt with the challenges of helping global or regional companies build and manage their tax reporting processes and ecosystem. If you have experience working with tax technology and/or have implemented or consulted on tax technology strategy within a company, this Senior Solutions Architect role on our growing team may be the role for you! Experience with tax technology related to Transfer Pricing processes is preferred. Any candidates with a tax technology background and an appreciation for the broader tax ecosystem are encouraged to apply.
The Senior Solutions Architect offers expertise while directly interfacing with customers to listen and gather customer requirements for needed services. Working closely with customers and internal teams from Sales, Product Development and Customer Success, the Senior Solutions Architect develops solutions within current Workiva products to meet customer needs. The Senior Solutions Architect is responsible for listening to customer challenges and gathering customer requirements in order to develop consulting services to enable our customers to better leverage current Workiva products.
What You'll Do
Solutions Development: The Solutions Architect interacts with customers to determine their needs and develops solutions with current Workiva products to meet those needs
Consults with customers to determine their challenges and requirements
Creates custom demo solutions for customers and prospective customers
Provides project and relationship management to larger customers with broader needs
Collects feedback and learnings from customer service engagements to be leveraged in fixed scope, fixed fee services
Directly interfaces with customers and demonstrates complex solutions
Collects feedback from the field and provides it to Product Marketing and Product Development
Strong knowledge of Workiva products through a commitment to ongoing training
What You'll Need
Education
Undergraduate Degree or equivalent combination of education and experience in a related field.
Skills
Excellent verbal, written, and interpersonal communication skills
Ability to influence at all levels and in various departments
Ability to set priorities, meet deadlines, and manage multiple projects in a fast-paced, changing environment
Technical capacity- attention to detail
Time management
Ability to collect and analyze data
Ability to build internal and external relationships, partnerships and business development
Advanced computer technology skills including SQL, JSON, REST in addition to Microsoft Office, and Google Workspace applications
Master of Workiva applications
Proven problem solving skills and business acumen
Self-motivated and able to work autonomously
Strong presentation and phone skills
Proven success with customer service
Experience
5+ years of experience in services delivery preferred
Travel Requirements
Travel required 50-75% travel to meet with customers, vendors, suppliers or attend trade shows
Working Conditions & Physical Requirements
Reliable internet access for any period of time working remotely, not in a Workiva office.
How You'll Be Rewarded
Base Pay Range in Colorado: $85,000 - $127,00
An incentive typically paid quarterly
Restricted Stock Units granted at time of hire
The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
Where You’ll Work
Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.
Customer Success: Always delight our customers.
Trust: Rely on each other.
Integrity: Do the right thing, every time.
Collaboration: Share resources and work together.
Innovation: Keep creating solutions and finding better ways.
Inclusion: Support a diverse community where we all belong.
Accountability: Be responsible for your success and failure.
We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they need—backed by our culture of collaboration and diverse thought—to continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.
At Workiva, you’ll enjoy:
Fantastic Benefits: With coverage starting day one, choose from competitive health, dental, and vision plans on the largest physician networks available.
Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.
Involvement: Ability to participate in Employee Resource Groups, (Women in Tech, Women in Sales, Ethnic Diversity, Veterans, Rainbow (LGBTQ), Remote Employees, Caregiving) Volunteering, Company wide celebrations, and more
Work-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work.
Learn more about life at Workiva: www.linkedin.com/showcase/workiva-life-and-careers/
Learn more about the company: https://www.linkedin.com/company/workiva/
Learn more about benefits: https://www.workiva.com/careers/benefits
Workiva is an Equal Employment Opportunity and Affirmative Action Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected].
Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment. Effective October 18, 2021, proof of COVID-19 vaccination is required to visit any Workiva office, attend in-person meetings, or travel for business purposes.
