Sales Operations Manager at Snap Raise

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Snap Raise is looking for a stellar Sales Operations Manager to join our Internal Operations team. This position is responsible for managing tools, processes, and technologies to better equip our internal and external sales team for success, as well as partner with our technology team on projects. Daily responsibilities include managing sales territories and transfers, configuring account and user roles, support configuration needs for Subscription Services, general CRM administration, reporting on CRM metrics, and work alongside sales leadership to develop and streamline sales processes. 

A successful candidate is self-motivated, dependable, well-organized, and adaptable with strong written and verbal communication skills and excellent time management skills. Since a majority of this role’s communication with internal stakeholders and external partners is done via email and phone; excellent communication skills are a must! A “can-do” attitude is required, and the individual must thrive in a fast-paced, energetic work environment. 

This role has the ability to make a tremendous impact on the future growth of our business. We pride ourselves in being trusted by our communities to help further the programs of those they serve. Snap Raise is an organization built on the fundamentals and principles largely learned early in life through the sports and activities we participated in while attending school. We now utilize those skills and tools in an effort to give back to coaches and group leaders who are focused on helping the next generation through athletics and extracurricular activities. 

This is a full-time, remote position. 


Sales Operations Manager Responsibilities:

  • Build out dashboards and complete maintenance for our OS subscription program 

  • Manage and enhance sales processes for: 

    • Territory management / territory re-assignment 

    • HubSpot Opportunity management 

    • Sales rep on-boarding / off-boarding 

    • Manage and deploy Sales tools 

  • Complete regional territory reviews annually with sales leadership and redesign territories based on feedback, market share, and headcount. 

  • Proactively identify bottlenecks in sales processes and work with upper management to implement solutions 

  • CRM Administrative duties as needed and assist the sales organization in daily troubleshooting. 

  • Partner with Sales Training on implementation of enabling systems and tools, working closely with internal systems teams towards reducing ramp times of new reps 

  • Identify requirements for program changes from policy stakeholders, partner with other departments to create a working roadmap of items for feasible enhancements or change, proactively identify and manage risks/issues with a strong focus on escalation management 

  • Partner with core internal technical teams on key improvement or new feature initiatives, Additionally, represent current state of processes admin to user and implement sales operations solutions to address internal or external customer needs. 

  • Improve productivity by evaluating and implementing sales technology 

  • Oversee the intake ticketing queue for our sales operations team and track progress on open items 

  • Train internal team on new technology and software, as well as partner with Training and Development for larger training opportunities 

  • Follow ethical practices with all sales and customer data 

What we are looking for in a Sales Operations Manager: 

  • Bachelor’s Degree preferred 

  • 4+ years of work experience as a Sales Operations Manager, Project Manager, or Program Manager in Business Operations, Business Administration, or similar field. 

  • Demonstrated data analysis and reporting experience with exceptional attention to detail. 

  • Highly organized and able to prioritize and execute multiple tasks and projects, sometimes with little or no guidance. 

  • Strong understanding of CRM and database software, HubSpot experience Preferred 

  • Ability to creatively problem solve and proactively present solutions 

  • Excellent verbal and written communications skills 

  • Ability to travel up to 10% 

About Snap Raise: 

We are an organization built on the fundamentals and principles largely learned early in life through the sports and activities we participated in while attending school. We now utilize those skills and tools to give back to Coaches and Group Leaders who are focused on helping the next generation through athletics and extracurricular activities.

Snap Raise is proud to offer the following benefits:

  • Medical, Dental, Vision

  • 401K with a 4% match from the company

  • 12 paid holidays

  • Flex Birthday day off

  • Monthly Wellness Classes (virtually!)



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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • TypeScriptLanguages
    • VueLibraries
    • ExpressFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Vue.jsFrameworks
    • MagnetoFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • dynamodbDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Aha!Management
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WrikeManagement
    • CraftCMS
    • HubspotCMS
    • HubSpotCRM
    • SalesforceCRM
    • ConversicaCRM
    • SendGridEmail

An Insider's view of Snap Raise

What’s the vibe like in the office?

Our vibe is supportive, we believe that teamwork makes the dream work. We work hard for one another to hold each other accountable.



How has your career grown since starting at the company?

I joined the company as a Software Engineer while completing my undergrad in Computer Science. From that point forward I've been given autonomy and responsibility to execute initiatives and manage teams towards impactful business objectives. I find extreme value in the work I have the privilege to do every day. I know it is making a difference.


Director of Product

What unique initiatives do you have that encourage innovation?

We spend time each week testing new features, previewing prototypes, and brainstorming solutions to problems. There are other initiatives around creative memorable communication which includes humorous product videos, colorful posters, and costumed presentations. I look forward to the innovative ideas we will come up with in 2019 and beyond!


Product Evangelist

What are some social events your company does?

Snap! Raise is one big family. You have a whole company that pushes you to be better day in and day out. With weekly challenges, monthly wellness events, and bi-annual summits, Snap Raise makes sure you are winning at work.


Market Development Manager

What are Snap Raise Perks + Benefits

Snap Raise Benefits Overview

At Snap Raise, we are proud to offer unlimited paid time off, 401K with a company match, 12 paid holidays, maternity and paternity leave benefits, and company paid life insurance.

Friends outside of work
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Medical and dependent care costs can pile up. We provide an opportunity to save on those expenses by taking advantage of pre-tax benefits with a Flexible Spending Account!
Dental Benefits
Snap! Raise offers dental coverage for our employees and their families through Guardian, covering 100% of the cost of preventative care, including x-rays.
Vision Benefits
Snap! Raise offers vision benefits for our employees and their families through VSP Vision Care to help our employees get the most out of their vision care and have lower out-of-pocket costs.
Health Insurance Benefits
Snap! Raise Medical Benefits are available through Cigna for Employees, their Children, and their Spouse/ Domestic Partner. Benefits begin after 6 days of employment.
Life Insurance
Snap! Raise provides Basic Life Insurance and Accidental Death & Dismemberment (AD&D) Insurance to our employees through Guardian.
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K) Matching
Our 401k plan provides the opportunity to save for retirement on a tax- advantaged basis with 4% matching from the employer, starting on the first of the month after 90 days of employment.
Company Equity
Snap! Raise offers stock options beginning at 6 months of employment through our employee profit-sharing program. This program includes vesting over a four-year period.
Child Care & Parental Leave Benefits
Remote Work Program
Snap! Raise allows employees to take advantage of remote work programs at their manager's discretion.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Snap! Raise reimburses employee development efforts within a wide range of professional training programs, including job-specific, management and leadership development.
Lunch and learns
Snap! Raise hosts lunch and learn meetings as part of our Wellness Program. These events happen once per quarter.
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
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