We are looking for a resourceful and effective Sales Operations & Enablement Manager to drive operational excellence for Gopuff’s sales & partnerships organization. This role will focus on sales strategy, lead generation and qualification, sales process, sales analytics, and tools. The ideal candidate is data driven, creative, a problem-solver, and a self-starter.

You’ll succeed in this role if: you are a builder that thrives in fast-paced environments; you enjoy working across teams to execute on solutions; you enjoy finding balance between short-term needs and long-term investments; you’re collaborative, process-driven, and decisive.

What you will do

• Build and optimize sales strategy alongside leadership
• Lead high priority initiatives including existing business revenue growth, lead gen, pipeline management, org structure, hiring process, sales incentive plan, and territory optimization
• Build sales enablement: sales marketing materials, funnel conversion efficiency, templates and playbooks, QBRs, automated external reporting, and internal reports for the team to utilize
• Build and evolve a new hire training program and existing team ongoing training
• Partner with leadership to set longer term and near term KPIs and goal; make sure team members are pacing toward success
• Develop process and procedure for effective cross-functional collaboration with Product, Operations, Marketing, Finance and Supply teams
• Oversee CRM adoption and management
• Be an expert in thoughtful resource allocation
• Gain expertise in e-commerce and delivery industry trends, technologies, partners, and competitors; develop proactive strategies to maintain a competitive edge

What you will need

• Minimum of 8 years sales, sales enablement, and sales operations experience working cross-functionally with sales leadership, strategy & planning, finance, and marketing
• Strong experience working closely with in-market operations and cross functional teams 
• Thrive in scrappy, high-growth environment 
• Creative and solution oriented
• Strong execution and ability to deliver on tasks at hand
• Expertise in stakeholder management, sales systems design, and data analysis experience
• Deep interest for CPG and consumer brands; can speak passionately about our industry
• Strong capabilities in planning and executing account strategy by segment and geography; creating and presenting sales plans; setting milestones, and measuring performance
• Excellent communicator; strong verbal/written communication and presentation skills; effective at delivering executive level presentations
• Experience with Salesforce and ability to develop analysis based on CRM data in a scalable manner; experience implementing Salesforce preferred
• You are enthusiastic about understanding the sales funnel and actively follow new trends and/or changes on best practices within sales operations
• Desire to take initiative; lean in with your team; thrive on change and comfortable with ambiguity
• Experience with SQL, and sales tools (e.g, Xactly, Outreach) is preferred

The only predictable thing about life is that it’s wildly unpredictable. That’s where we come in. 

When life does what it does best, customers turn to Gopuff to deliver their everyday essentials, and to get through their day & night, work day and weekend. 

We’re assembling a team of thinkers, dreamers & risk-takers...the kind of people who know the value of peace of mind in an unpredictable world. (And people who love snacks.)

Like what you’re hearing? Welcome to Gopuff.

The Gopuff Fam is committed to an inclusive workplace that does not discriminate on the basis of race, ethnicity, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity, or any other protected characteristic or status. We believe in diversity and encourage any qualified individual to apply. We are an EEO Employer.