Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack's AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR's impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently.
Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do.
We're looking for an adaptable and metrics-driven Sales Manager who will train, coach, support and manage a team of salespeople focused on winning new customers in the Mid-Market segment of Muck Rack.
You should be excited about managing a team working in a fast-paced environment with a diverse range of agency and brand prospects. You'll be a great fit for this role if you have a strong desire to manage a team, are driven to coach and develop talent, are confident and experienced in SaaS sales, and you're collaborative, dedicated to the team, and committed to growing the business sustainably.
What you'll do:
- Manage a team of 7 salespeople with responsibility for achieving the team quota, inspiring and energizing them with a winning attitude to achieve ambitious sales goals
- Oversee pipeline and forecasting with precision using tools like Salesforce, Gong, and Outreach, analyzing sales data to identify trends, mitigate risks, and uncover opportunities for improvement
- Communicate goals, expectations, and feedback clearly and confidently, navigating tough conversations professionally while driving accountability for KPIs
- Lead regular 1:1s, team meetings, key deal reviews, prospecting blitzes, and other collaborative sessions to foster collaboration and team performance
- Develop and coach the team on critical sales skills such as discovery, negotiation, deal strategy, and account progression
- Hire and train new team members to build and sustain a high-performing sales team
- Execute sales strategy, participate in strategy discussions, and contribute to the development of sales policies and enablement materials
- Join prospect conversations to support the team and close business as needed
- Develop deep knowledge of PR software and Muck Rack's fit within the market
- Own the team's quota without carrying an individual quota
How success will be measured in this role:
- Team ACV
- Forecast accuracy
- Team goal attainment
- Team participation rate
- Team pipeline generation and coverage
- Upward and peer feedback, ensuring alignment with values
- Team adherence to operating cadence and sales processes
If the details below describe you, you could be a great fit for this role:
- 4+ years of professional experience, including at least 2 years of people management experience and 1 year of SaaS sales experience in a closing role
- A winning attitude: consistently hunting for opportunities, tackling challenges head-on, and inspiring the team to exceed goals while maintaining a high-performance standard
- Expertise in pipeline management, forecasting, and proficiency with tools like Salesforce, Gong, Outreach, Slack, and Zoom (or similar tools)
- Strong communication skills to articulate goals, expectations, and feedback to team members and leadership, including leading challenging conversations when necessary in a remote-first environment
- Adaptable and skilled at tailoring approaches to suit individual team member personalities and styles, fostering personalized growth and motivation
- Strong coaching abilities with a passion for developing talent and enhancing reps' skills in discovery, negotiation, deal progression, and account strategy
- Highly detail-oriented and action-focused with experience analyzing sales data to identify trends, risks, and opportunities
Willingness to travel up to 15% as needed
Interview Overview
Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.
- 30 min interview with a member of our Talent Team
- A 1 hour zoom interview with the hiring manager
- Skills assessment (1 hours max)
- Peer interviews with several team members
- Final call(s) with executive team member(s)
Salary
In the US, the base salary for this role is between $95,000 and $105,000 with target earnings of $155,000+. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. For all other countries, we have competitive pay bands based on market standards.
Remote Work, Forever. We're a fully distributed team and have pledged to remain that way forever. We offer employees a full home office setup, phone & internet reimbursement, and a monthly coworking membership. We build culture through virtual and in-person team bonding opportunities including team lunches, friendly competitions, and celebratory events!
Transparent Compensation. We offer competitive geo-neutral pay in the U.S. and review compensation at least once annually to ensure internal equity and alignment with the external market. Depending on the role, we offer either a standardized bonus program or attainable commission structure and an opportunity to earn equity in the company. All employees are eligible for our 401(k) plan* with employer contributions.
Health & Wellness*. Muck Rack provides comprehensive health, dental, vision, disability and life insurance for employees and their families. We offer a high-deductible health plan with 100% premium coverage for individuals, as well as a range of other plan options. Our team also has access to 24/7 Virtual Care, an Employee Assistance Program, employer-funded HSA contributions, and other pre-tax benefits. Team members have access to a quarterly wellness stipend and a free Headspace subscription.
PTO and Family Benefits. Our team enjoys 4+ weeks of off-the-grid PTO, paid sick/mental health days and 13 paid holidays, which can be exchanged for additional PTO with our "Holiday Swap Program." We also provide up to 16 weeks of fully paid parental leave.
Personal & Professional Development. We grow talent by creating internal pathways for advancement and promotion. Muck Rack conducts bi-annual performance reviews, hosts team-wide workshops, and offers management training and leadership training opportunities. We also provide unlimited subscriptions to L&D platforms including Coursera & O'Reilly, as well as 2 additional days of PTO to dedicate to learning and development.
Culture of Inclusion. We know that diverse perspectives breed innovation and help us better serve our customers. We are committed to ensuring employees feel their identities are valued and that people of all backgrounds and points of view are treated equitably.
Customer-First. Founder-controlled means we have the freedom to be nimble, highly collaborative and innovative, building forward-thinking products that enable 3,000+ companies around the world to build trust, tell their stories and demonstrate the unique value of earned media.
*These benefits are specific to US-based employees. In some, but not all, cases we are able to offer equivalent benefits to employees located outside of the United States.
While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence.
If you're excited about an opportunity at Muck Rack but your experience doesn't align perfectly with the requirements of the role outlined here, please don't let it stop you from applying. We're committed to building a diverse and inclusive workplace, and we want to hear from you. You may be a great fit for this role or another position on our team. We deliberately encourage individuals from all backgrounds, including race, gender identity, sexual orientation, and disability status to apply for positions. We are an equal opportunity employer and we're committed to a fair and consistent interview process and candidate experience.
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Top Skills
What We Do
Muck Rack’s Public Relations Management (PRM) platform enables PR teams to work together to find the right journalists for their stories, send customized pitches, build meaningful relationships with the media, monitor news and quantify their impact.
Thousands of organizations, including Taco Bell, Pfizer, Golin, International Committee of the Red Cross, Knight Foundation and more use Muck Rack to take their communications to the next level.
Why Work With Us
Founder controlled, fully distributed, and growing sustainably, we have the freedom to build forward-thinking products, put our customers first, and offer an inclusive culture that welcomes diverse perspectives.
We enjoy the flexibility to work where we’re most productive and stay connected no matter where we’re located.
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