Job Description

About this job

The platform success coordinator will be an integral part of the team responsible for accelerating clients along their digital transformation journeys through the deployment of NielsenIQ’s next-generation Connect Platform. Supporting multiple customer deployments simultaneously, the ideal candidate is a natural communicator and collaborator who holds people accountable to timelines and mutually aligned objectives. 

Responsibilities

• Support execution of customer sales & deployment playbook

• Platform setup and user access

• Training coordination

• Manage client communications

• Summarize project status and escalate issues when needed

• Offer creative solutions for process improvements when warranted

Qualifications

• Bachelor’s degree

• Strong organizational skills

• High attention to detail

• Ability to track, manage, and drive resolution of issues / tickets

• Ability to prepare simple client-ready and leadership-ready presentation of project status & outcomes

• Strong written and verbal communication skills to tailor client communications and manage project

• Efficient time management skills

Additional Information

All your information will be kept confidential according to EEO guidelines.

About NielsenIQ 

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.