Calm
Our mission is to make the world happier and healthier.
Remote
Remote

Manager, Sales Development

| Remote
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Who We Are: 

At Calm, we have a simple, albeit BIG mission: to make the world a happier and healthier place. Through our website, blog, and app—filled with meditations, sleep stories, music, movement, and more—we’re redefining what mental care looks like in 2022 and beyond. With over 100 million users worldwide, 100,000 new users daily, and our growing partnerships with major companies, we’re having a positive effect on more and more people each and every day. And while the heart of Calm is digital, we are growing and expanding offline with a variety of products and services to help deliver on our mission of health and happiness, the world over.

What We Do: 

Calm is the world’s #1 brand for mental fitness and our Calm Health team is furthering our mission to make the world happier and healthier by bringing our offering into the employee benefits space. Calm Health is helping companies build a more resilient organization by promoting better sleep, reducing stress and anxiety, and developing consistent mindfulness practices. We offer accessible and effective content to meet the needs of any diverse workforce. With our proven launch strategy and marketing resources, plus ongoing engagement programs and account support, we take the stress out of employee benefits.

What You’ll Do:

As a Manager of Sales Development, you will function as a player-coach on our stellar outbound team. Your job is to lead a team of sales reps who are responsible for creating qualified opportunities for the sales team, train other members of the team, and take on operational and administrative tasks to help the team perform and exceed expectations. You will be a source of knowledge and best practices amongst the ADRs, and will help to hire, train, onboard, and mentor new reps. This person will be very commercially-inclined and will foster appropriate levels of persistence and professionalism. They will be fluent in Outreach.io with a specialization in personalized cadence and content creation. Top candidates will come from inbound and outbound programs where they have seen rapid growth and scale, and are willing to get their hands very dirty in our early days of building. 

  • Build and consistently iterate on, Calm brand-appropriate outbound sequences and templates in Outreach.io
  • Help hire a team against a staffing roadmap and inspire individuals to overachieve
  • Train and a coach the team so they can improve their skills and and move forward with their sales careers
  • Proactively identify opportunities for process improvement
  • Establish and track goals, objectives and performance metrics with members of your team and perform regular reviews
  • Identify and resolve process bottlenecks, data issues and inconsistencies in program applications or outcomes 
  • Anticipate challenges and scale processes, technology and team to support the growth of pipeline over time
  • Be able to take ideas, test them against data, turn them into action with the proper key metrics and track the success of projects and system improvements
  • Be willing to roll up your sleeves and do anything that you would ask one of your team members to do
  • Be proactive in celebrating the wins and providing feedback!

Who You Are: 

  • Able to manage a team of outbound account development professionals
  • Ability to use sales automation and prospecting tools to accurately capture activity and information on opportunities
  • Results-oriented with an ability to lead and drive process change
  • Ability to collaborate with different individuals across the organization and a “roll-up the sleeves” approach to accomplish all necessary tasks
  • A self-starter with excellent organizational skills
  • Excellent verbal and written communication skills with attention to detail
  • “Get it done now” attitude
  • Expert-level knowledge of Outreach.io or similar systems
  • Has 3+ years of sales development management experience
  • Is results-driven
  • Will thrive in a rapidly changing environment and will enjoy getting hands dirty
  • Will hire well, coach well, and hold team members to high standards of professionalism and outputs
  • Has strong organizational, project management, and analytic skills
  • Is deeply familiar with systems like Outreach.io, Salesforce, and ZoomInfo 
  • Has a bachelor’s degree
  • Has early-stage experience in a fast past, high growth company

Nice-to-Haves: 

  • Familiarity with Hubspot and Salesforce
  • Familiarity with ABM software (Terminus, Demandbase, etc)
  • Familiarity with data tools (Mode, Tableau)
  • Fluent in another language (Spanish, German, Portuguese, French, etc.)

We believe that mental health is health, and every person should be considered in the discussion. That’s why we’re proud to be an equal opportunity workplace, committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.

Calm is deeply committed to diversity, equity and inclusion, both in our hiring practices and in our experiences as a Calm employee. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. 

Calm is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Please inform Calm’s Recruiting team if you need any assistance completing any forms or to otherwise participate in the application process.

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Technology we use

  • Engineering
  • Product
    • GolangLanguages
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    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypescriptLanguages
    • ReactLibraries
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    • Amplitude Analytics
    • FigmaDesign
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    • ConfluenceManagement
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What are Calm Perks + Benefits

Calm Benefits Overview

We're committed to supporting our team in every aspect of their personal and professional lives. That goes way beyond 'perk's. We'll cover 100% of your health, dental, and vision, and give you monthly stipends for your fitness and wellness routines too. When we say PTO is Take What You Need, we really mean it, whether that's a mental health day, or a trip around the world. Your home office should be as functional and inspirational as your office office. We'll give you a WFH stipend to help. Your family is a vital part of community too. That's why we offer baby bonding leave to all salaried employees. Calm can only grow if you do. We offer a great salary, equity, 401(k), and even a generous extended learning budget. Our calendar of (virtual) social events ensures you always feel part of, and close with, the team, no matter where you are.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
100 dollar wellness
Retirement & Stock Options Benefits
401(K)
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Fitness Subsidies
To celebrate how Calm is working to make the world happier and healthier, employees are given the benefit of a $100 monthly wellness stipend to put toward their own happiness and health.
Home Office Stipend for Remote Employees
Calm provides a $750 work from home budget to go towards creating a more comfortable and productive home workspace.
Professional Development Benefits
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Paid industry certifications

An Insider's view of Calm

How would you describe the company’s work-life balance?

We’re a hard-working, collaborative team with ambitious goals, but Calm understands the importance of individual well-being and how that impacts how we show up at work. Calm fosters a supportive, remote-first culture that enables us to meet both our professional goals and personal interests.

Katrina

Lead Product Manager

What are some things you learned at the company?

The most important thing I’ve learned at Calm is how to evaluate and scope a project so that it regularly delivers value for our company and stakeholders. As an engineer, it helps us prioritize when there’s a lot to do, effectively weight tradeoffs and evaluate requirements so i can see my contributions and feel proud of them.

Kamla

Data Engineering Manager

How do you empower your team to be more creative?

By making our team a safe space for creative ideas!
Within engineering, I help drive and facilitate projects that make our team happier and more productive! For example: making our interview process more junior friendly, improving our remote onboarding, and addressing tech debt etc.

Ellen

VP, Engineering

What is your vision for the company?

At Calm, we're working to scale up on everything we do across the company, from Engineering to Marketing to Content. We're also making sure that as we scale, everyone on the team is able to grow in their career, take risks, and have a huge impact.

Tyler

Principal Engineer

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