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Director of Channel Sales

MaestroQA
| Remote
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MaestroQA builds software to empower managers to coach customer support teams. Etsy, Mailchimp, Peloton, Zendesk, and more use MaestroQA to coach customer service agents on how to deliver better experiences and analyze customer service conversations to identify insights on what customers love and hate about their brands.

This role will own a strategic partner like Zendesk, Salesforce, Twilio, or more and have the opportunity to build out a team to help support this strategic partner. You and your future teams mission will be to build a strategic and tactical relationship with this partner that results in co-selling opportunities, new business pipeline for Maestro, and more.

Key Outcomes

  • Build co-sell motions with Strategic Partner
  • Build relationships with hundreds of employees in the Strategic Partner’s GTM org
  • Build relationships that result in new business pipeline with the ecosystem around the Strategic Partner Key Requirements
  • Been a Channel Sales Manager in the past and was held to a clear revenue number
  • Been an Enterprise Account Executive in the past
  • Strong relationship building skills
  • Strong culture fit - especially coachable

Key Requirements

  • Been a Channel Sales Manager in the past and was held to a clear revenue number
  • Been an Enterprise Account Executive in the past
  • Strong relationship building skills
  • Strong culture fit - especially coachable

Compensation

An attractive total compensation package will be offered to the successful candidate.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • AmplitudeAnalytics
    • FigmaDesign
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • TrelloManagement
    • ClubhouseManagement
    • WebflowCMS
    • DocuSignCRM
    • HubSpotCRM
    • IntercomCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • SendGridEmail
    • OutReachEmail
    • MarketoLead Gen
    • ZoomInfoLead Gen
    • RocketReachLead Gen
    • SlackCollaboration
    • ZoomCollaboration

An Insider's view of MaestroQA

How does your team reward individual success?

Good performances result in opportunities for great performances! When you prove you can do something well you get opportunities to teach others, build new processes & help the company grow. This doesn't mean "Let's heap more work on Ben!" It simply means, you're rewarded with a chance to shape your role around what you want to do the most.

Ben

Customer Success Manager, Mid-Market

What does your typical day look like?

Every day at Maestro is different and I love it! I am never bored and am constantly given an opportunity to grow. Any challenge that we face is tackled as a team and the level of collaboration and trust that we have in one another is something unique and special. We work with an amazing set of customers who I feel invested in supporting long term.

George

Senior Customer Success Manager, Strategic

What does career growth look like on your team?

There's so much opportunity to grow at Maestro. Within Sales, SDRs get promoted to AEs or AMs, where there's lots of upward mobility between segments, including the possibility to sell multi-million dollar deals. We have a strong feedback culture, which fosters fast growth, and those that are self-starters are able to help build + scale our team.

Aron

Director of Sales

What is your vision for the company?

our mission is to create a place people learn and are stimulated by their work more than anywhere else. We teach speed as a habit, emphasize structured thinking, and create space for self and team reflection. We embed our values in all parts of the employee experience, from our approach to hiring, management, culture days, and employee autonomy.

Vasu

CEO

How does your team reward individual success?

Expect lots of shout-outs and praise from managers, execs, and the entire company. We love to promote our team members so they know they are valued & their efforts do not go unnoticed. Incentives, perks, accelerators, continuous training, and development are some of the other ways we invest in our employees.

Shantae

Lead Recruiter

What are MaestroQA Perks + Benefits

MaestroQA Benefits Overview

At Maestro, we truly value the diversity of thought, perspectives, and life experiences of our team. We know that the best outcomes stem from bringing together voices with wide-ranging identities, embracing a culture of belonging and that sustaining a workplace where everyone can bring their full selves is a path, not a destination.

We offer competitive salaries, stock options, benefits, and more! The biggest perk by far is stepping into a ground-floor opportunity and getting to actually build the roller coaster.

Location: Work in-office, hybrid, or 100% Remote
Compensation: Competitive Salary
Equity: Company Equity (We recently raised a Series A!)
Benefits: Medical, Vision, & Dental Coverage
Retirement: 401K & Retirement Planning
Time Off: Unlimited PTO & 10 Paid Holidays

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Pet friendly
Fitness stipend
Home-office stipend for remote employees
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

In addition to all of the awesome perks described above, every employee receives $50 a month to go out to dinner with someone else on the team. MaestroQA is an incredibly close knit group of people that enjoys getting to know each other and spending time together!

View full list of perks + benefits

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