Arrive Logistics
Austin, TX

Account Executive

| Austin, TX
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As an Account Executive at Arrive, you will be a part of a growing team designed to support the operations of shippers in our network. You will take ownership of the daily operations for our customers and will represent Arrive as their main point of contact. The ultimate goals in this position are to build trust, strengthen relationships, and identify opportunities for continued partnership with these customers. If you have a passion for account management and customer service, we cannot wait to meet you!

Essential Functions:

  • Serve as the first-point-of-contact for customers across the business.
  • Oversee freight acceptance & adherence to our awards and contracted opportunities.
  • Manage shipment volume on a daily basis, which includes reviewing available shipments and working with the Account Coordinators on execution.
  • Collaborate with our sales team to utilize the most effective capacity on each shipment.
  • Create and maintain SOPs on assigned accounts.
  • Assist Senior Account Executives with spot quoting, customer portal management, and other tasks as needed.

Education and/or Experience:

  • Bachelor’s degree in a relevant field of study, preferred.
  • Fast-paced and able to multitask in a high-pressure environment.
  • Detail oriented, with an emphasis on accuracy & follow-up.
  • Able to take verbal/written instructions and execute with confidence.
  • Passionate about customer service & solving problems with customer experience in mind.
  • Proactive; able to work both independently & collaboratively with other team members to achieve results.
  • A polished communicator with exceptional interpersonal skills; both verbal & written. 
  • Ability to improve processes and create efficiencies. Proficient in the Microsoft Office suite.
  • An “LFG” attitude – once you meet us, you’ll see what we mean.

As an Account Executive at Arrive Logistics, you will receive a competitive base salary + monthly bonus potential. You will learn from the best in the industry and get the tools you need to take ownership of your career through training with our Learning and Development team. You will have the unique opportunity to collaborate alongside leaders across the entire business and establish long-term career development in a fun, fast paced environment. You will also be able to:

  • Take advantage of excellent benefits, including health, dental, vision, and life coverage.
  • Invest in your future with our matching 401K program.
  • Enjoy the flexibility of a hybrid work-from-home schedule based on position and tenure. 
  • Build relationships and find your home at Arrive through our Employee Resource Groups.
  • Get recognized through our employee rewards program.
  • Leave the suit and tie at home; our dress code is casual.
  • Eat for free on Mondays & Fridays…lunch is on Arrive! Snack and lunch options are also available daily.
  • Work in the booming city of Austin, TX - we are in a convenient location close to the airport and downtown.
  • Park your car for free on site!
  • Sweat it out using local gym discounts or with the team at our onsite gym.
  • Maximize your wellness with free counseling sessions through our Employee Assistance Program
  • Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew.
  • Get paid to work with your friends through our Referral Program!
  • Get relocation assistance! If you are not local to the area, we offer relocation packages and have a Relocation Specialist who can help you along the way.

Covid Response and Flex Policy:
Arrive Leadership continually evaluates the Covid-19 pandemic and makes informed decisions based on applicable regulation, CDC recommendation, best practice, and local impacts of the pandemic. Arrive has implemented a comprehensive and proactive Covid response plan designed for the safety of our employees. This plan includes in-office safety protocol for all employees and a flexible work schedule based on position and tenure.

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What are Arrive Logistics Perks + Benefits

Arrive Logistics Benefits Overview

At Arrive, your ambitious goals will be appreciated in an environment that provides the training, mentoring, and tools to succeed. You will be empowered to create your career and experience the success that comes with solving problems, building relationships, and boldly growing business. Oh, and you'll have some fun too.

Culture
Volunteer in local community
Arrive supports community outreach opportunities throughout the year. Most recently, we supported a canned food drive for the Central Texas Food Bank!
Partners with Nonprofits
Arrive supports nonprofit opportunities throughout the year. Most recently, we participated in an Angel Tree to provide holiday cheer children & adults with disabilities through Easterseals.
Friends outside of work
Eat lunch together
Intracompany committees
Arrive currently has a party planning committee that takes ownership of our semi-annual company-wide events. We are always looking for leaders to start committees of their own!
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Arrive's leadership is comprised of individuals with diverse backgrounds, experiences, and ideas. Our Chief People Officer is focused on the constant creation and improvement of our D&I initiatives.
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
We recently created a diversity and inclusion committee led by 10 diverse members with various roles and responsibilities at Arrive. They meet once a month.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
We are looking forward to Wellness Month in January! Over the course of the month, we will have fitness professionals on-site to educate our employees on how to set themselves up for a healthy 2020!
Retirement & Stock Options Benefits
401(K)
You will be eligible to make 401K contributions the quarter following 60 days of employment with Arrive.
401(K) Matching
Arrive begins matching 50% of your 401K contributions up to $4,000 at the beginning of the quarter following one year of employment.
Performance Bonus
Arrive awards annual performance-based bonuses for certain roles. Additionally, Arrive uses an internal rewards & recognition tool where earned points can be redeemed for gift cards, cash and perks!
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Arrive receive between 7 and 15 days per year of accrued paid time off based on experience and tenure. People Managers and employees with 49+ months of tenure are awarded unlimited PTO.
Paid Holidays
Paid Sick Days
Arrive employees receive 5 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Company Outings
Departments across Arrive Logistics offer various opportunities for outings throughout the year.
Free Daily Meals
Employees get free lunches every Friday from different vendors around Austin!
Stocked Kitchen
We provide a variety of soft drinks, sports drinks & sparkling water at no cost. If you are looking for a caffeine fix, we have an on-site cafe where you can order specialty espresso & coffee drinks.
Some Meals Provided
Employees get free lunch every Friday!
Happy Hours
Parking
We offer free on-site parking at our Austin Headquarters.
Recreational Clubs
Relocation Assistance
For candidates re-locating from out-of-state, we offer $1,000 relocation reimbursement. For candidates re-locating from in-state, we offer $500 relocation reimbursement.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Arrive Logistics offers a variety of professional development opportunities like online courses, networking events, and conference attendance.
Diversity Program
Lunch and learns
Departments at Arrive Logistics hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

An Insider's view of Arrive Logistics

What’s the vibe like in the office?

The vibe is a mix of relaxed and high intensity... Relaxed in a sense that its very easy to talk to anyone in the company (including leadership) and everyone is approachable. High intensity in the way that everyone is striving for the same goals and the work is exciting, challenging, and high impact.

Gary

Associate Product Manager

How do you collaborate with other teams in the company?

We take a very hands on approach to collaboration. Arrive is made up of very knowledgeable people that are passionate about the company and what we do. Our best collaboration happens when we all get in a room to brainstorm, share ideas, and challenge each other until we come up with the best solution.

Tyler

Principle Product Manager

What makes someone successful on your team?

The easy answer is to deliver a valuable yet efficient Product to the business and it's stakeholders. However, within our team dynamic, I believe someone's success is seen when they correctly assess the business' problem(s), deliberate on a possible solution(s) to address that problem, and execute the plan to fix it.

Rob

Product Coach

How do you empower your team to be more creative?

Hire talented people and then take a step back and let them do what they do best. I encourage my employees to aim high and embrace the company vision. Failure happens, but I'm there to remind them that falling short is the price of aiming high - This is almost always a price worth paying. My job is to provide mentorship and celebrate innovation!

Marc

VP of Software Engineering

How has your career grown since starting at the company?

Since starting at the company a year and a half ago, I moved from a mid-level role to a managerial role. Arrive recognizes your achievements and also takes into consideration your career aspirations. Managers work with you to help you develop the skill-set needed to take you to the next level in your career and challenge you to reach your goals.

Heather

Product Manager

Jobs at Arrive Logistics
27

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All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Operations
Product
Project Mgmt
Sales
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Customer Relations Specialist

Arrive Logistics
Austin, TX
2 days ago
+58
As a Customer Relations Specialist, you will be a member of the Accounting team, focused on ensuring the Accounts Receivable functions run smoothly. The Customer Relations Specialist serves as the primary contact for their assigned sales team and related customers. They run reports, work on keeping the AR aging accurate and current, analyze and distribute information, monitor incoming payments and work directly with customers to resolve billing

Visibility Tool Specialist

Arrive Logistics
Austin, TX
4 days ago
+58
Collaborate with our Visibility Project Manager, Accelerate Development team and Arrive Carrier Edge team on any technical issues or opportunities with our client partners. Troubleshoot technical issues with visibility tool platforms. Support our Business Development team with customer scorecard management and scrubbing with regards to auto-tracking compliance. 

Weekend Account Coordinator

Arrive Logistics
Austin, TX
1 week ago
+58
Learn the ins and outs of Arrive’s accounts from their accompanying sales reps. Become an expert on different Transportation Management Systems. Schedule appointments and input shipment details for all related loads. Update internal & external portals with shipment details as needed. Communicate daily with customers and related facilities to ensure needs are being met.

UX Designer

Arrive Logistics
Austin, TX
1 week ago
+58
So who is our next UX designer? Ideally you have a few years experience already and are looking to broaden your skill set by learning best practices and teamwork needed for designing and delivering software for a large enterprise. You’re looking for the opportunity to be an integral team member as we are building a new interface from scratch. This will be an in-depth product education from research, concepts, iterative testing, detailed design,

Senior UX Designer

Arrive Logistics
Austin, TX
1 week ago
+58
Arrive Logistics’ UX Design team is seeking a versatile and pragmatic Sr. Designer who thrives in discovering and defining new user experiences. You have worked in and waded through the big enterprise UX experience and now want to apply your knowledge and learnings to a new product as we define the future. You are intrigued by complexity, excel in making things usable and intuitive, and can build and evolve a design language system. You thrive in

Senior Product Manager

Arrive Logistics
Austin, TX
1 week ago
+58
Arrive Logistics’ Product Management team is seeking a versatile and highly-motivated Senior Product Manager who thrives in a fast-paced environment. As a core member of the Product team, you must possess a blend of business acumen, understand what a good user experience means, and be confident in your technical skills. You will serve as a product expert, combining industry analysis, competitive research, and end-user feedback to own and grow a

Service Desk Technician

Arrive Logistics
Austin, TX
1 week ago
+58
The Service Desk Technician will serve as the first contact within the Service Desk to resolve frontline issues for internal customers. This position will serve as the go-to resource for desk-side troubleshooting, technical support, workstation support, and system set-up. Internal users of our systems will look to you for various issue resolutions, including email and desktop software support, printer troubleshooting, and network connectivity

Customer Relations Clerk

Arrive Logistics
Austin, TX
1 week ago
+58
As a Customer Relations Clerk, you will be supporting the Customer Relations Specialist team to ensure the Accounts Receivable functions run smoothly. The Customer Relations Clerk provides financial, administrative, and clerical services. They process and monitor incoming payments and secure revenue by verifying and posting receipts. The Customer Relations Clerk works closely with our customer, carrier, and accounting teams.  Essential Functions:

Staff Accountant

Arrive Logistics
Austin, TX
2 weeks ago
+58
With $1.3B in revenue and quickly growing, we are looking for a Staff Accountant to join us on Arrive's Accounting team! Reporting to the Controller, this role will be heavily involved in the month-end close process along with various other daily/weekly tasks. This person should be detail oriented, dedicated and be a team player.  Essential Functions: Perform month-end close responsibilities including journal entries, account reconciliations and

Carrier Sales Representative

Arrive Logistics
Austin, TX
2 weeks ago
+58
Arrive Logistics is looking to hire experienced Carrier Sales Representatives to help establish and grow our reputation with trucking companies across the country. We’re looking for talented individuals with at least 2+ years of carrier sales experience to join our team and hit the ground running. 

Account Executive

Arrive Logistics
Austin, TX
2 weeks ago
+58
Serve as the first-point-of-contact for customers across the business. Oversee freight acceptance & adherence to our awards and contracted opportunities. Manage shipment volume on a daily basis, which includes reviewing available shipments and working with the Account Coordinators on execution.

Software Engineer (Back End)

Arrive Logistics
Austin, TX
2 weeks ago
+58
Build microservices using modern methodologies and tech stacks. Work closely with your team to choose the best languages, libraries and frameworks for the task at hand. Learn the underlying data and work effectively with SQL Server and our other data stores. Commit to the kind of automation and testing that allows us to respond quickly to the business and deploy code without fear.

Senior Software Engineer (Front End)

Arrive Logistics
Austin, TX
2 weeks ago
+58
Design, develop, and deliver front end application components for a distributed system. Code consistent, efficient, maintainable, and scalable UI components. Create mockups, proof of concepts, and prototypes. Provide technical leadership to other developers; provide guidance on design patterns, technology used, and perform code reviews.

Senior Software Engineer (Back End)

Arrive Logistics
Austin, TX
2 weeks ago
+58
Build microservices using the latest methodologies and technologies. You’ll work in .NET a lot, but you’ll choose the best languages, libraries and frameworks for the task at hand. Learn the underlying data and work effectively with SQL Server and whatever other stores we adopt. Join an amazing team that's built to operate autonomously, collaborate easily and produce capital-Q Quality products while never forgetting the importance of team culture.

Senior Data Scientist

Arrive Logistics
Austin, TX
2 weeks ago
+58
Develop an understanding of the logistics industry as well as Arrive’s core business functions and processes. Work closely with key business stakeholders to identify needs, create hypotheses, investigate data science solutions, test results, and work with engineering to put into production. Collaborate with Product, User Experience, and Engineering departments to execute the company’s technology and data science roadmap.

Sales Representative

Arrive Logistics
Austin, TX
2 weeks ago
+58
Learning the ins and outs of the logistics industry as well as sales techniques through our training program. Making outbound phone calls and sending emails to establish strong business relationships.  Managing your book of business. Once you land an account, you will manage the day to day and be the main point-of-contact. Creating and maintaining strong business relationships internally and externally. Solving problems - logistics never stops! You’ll be responsible for putting out fires and bringing solutions to the table.

Director of Software Engineering

Arrive Logistics
Austin, TX
2 weeks ago
+58
People - you’ll be responsible for the people under your purview. This includes 1-on-1s, career development, reviews, recruiting, training, mentoring and whatever else it takes to build and maintain successful teams. Strategy - you’ll be part of a leadership team whose job it is to design and implement a strategy for achieving the short and long term goals of the broader Engineering Team. Process - you’ll be responsible for analyzing, designing, implementing and optimizing processes that your teams will leverage to be effective, with a focus on autonomy.

Coverage Specialist (Temp-To-Perm; Review At 60 Days)

Arrive Logistics
Austin, TX
2 weeks ago
+58
Learn the business in our one-week training program, designed to get you ramped quickly & effectively. Hustle! We want reliable team members who will show up on time and get the job done. Get on the phone! This is a high-volume role, so be prepared for lots of outbound calls to carriers across the country. Take inbound calls from carriers who are interested in hauling freight for Arrive.

Vertical Expansion Manager (Canada)

Arrive Logistics
Remote
2 weeks ago
+58
Develop an implementation strategy to partner with Arrive’s business development and Carrier teams to focus on the expansion of the Canadian Freight Market.  Develop + lead training initiatives to increase floor expertise for all things related to the Canadian Freight Market. Including, Border crossing, Operations, Market, Pricing, Capacity and general strategy.  Leverage your experience as an expert in the Canadian logistics market to get Arrive Logistics in front of strategic accounts and carriers. 

Software Engineer (Front End)

Arrive Logistics
Austin, TX
2 weeks ago
+58
Design, develop, and deliver front end web application components for a distributed system. Code consistent, efficient, maintainable, and scalable UI components. Create proof of concepts and prototypes, as well as maintain existing applications. Research and learn new technologies, frameworks, and best practices.

Senior Project Manager

Arrive Logistics
Austin, TX
2 weeks ago
The new role of Senior Project manager will work directly with the Director of Strategic Initiatives on executive level projects. The role works on a variety of projects to drive Arrive’s continued revenue growth, gross margin and shareholder value. This role will be responsible for assisting and coordinating projects end-to-end. This role requires strong partnerships & collaboration across the organization.  Essential Functions: Manage multiple

Director of Strategic Initiatives

Arrive Logistics
Austin, TX
2 weeks ago
The Director of Strategic Initiatives will work directly with the Chief of Staff to help build an internal strategic consulting and project management function. The role works on a variety of projects to drive Arrive’s continued revenue growth, gross margin and shareholder value. This role will be responsible for assisting and coordinating projects end-to-end as well as managing project managers within the department. This role requires strong

Data Analyst

Arrive Logistics
Austin, TX
2 weeks ago
Arrive Logistics is seeking a highly-motivated Data Analyst to join our team. Our strong data-driven culture offers a unique opportunity for an analyst looking to make an immediate impact across all functions and at all levels of the organization. This position will provide experience and opportunity to advance to senior level analytics positions or product/technical positions within the data team.. As the fastest growing logistics brokerage in

Content Marketing Manager

Arrive Logistics
Austin, TX
3 weeks ago
The Sales Enablement Manager will work closely with sales to build a structure for sales enablement messaging and positioning.  Managing, developing and guiding the day to day activities of the sales enablement team to meet department goals for design, tools, and communications.  Communicate with sales management and sales reps alike to figure out how to build the right content, processes, and initiatives. 

HRIS Analyst

Arrive Logistics
Austin, TX
3 weeks ago
We are looking for an addition to our People Operations team to manage the HRIS/Payroll platform in a complex, high-growth organization. We are seeking a highly capable HRIS Analyst to enhance the performance of our HR technologies. In this role, you will be responsible for designing and maintaining the HRIS/Payroll platform in support of the organization's data management and reporting needs. You will be responsible for ensuring the accuracy and

Carrier Relations Specialist

Arrive Logistics
Austin, TX
3 weeks ago
As a Carrier Relations Specialist, you will be supporting the accounting team to ensure the Accounts Payable functions run smoothly. The Carrier Relations Specialist provides support to both our external carriers and internal carrier sales department. They process and monitor outgoing payments. The Carrier Relations Specialist works closely with our customer, carrier, and accounting teams. Essential Functions: Collaborate with our sales team &

Vertical Expansion Manager (Automotive)

Arrive Logistics
Remote
1 week ago
The ideal candidate will have vast experience in the Automotive supply chain and transportation business. This experience should include business development, custom solution design and pricing. As Arrive expands, you will play a vital role in the development of our business as we continue to solidify ourselves as a major player in the 3PL space. This is a unique opportunity to leverage your experience in the transportation industry and take your career in a new direction as you contribute to a competitive, forward-thinking organization. We are looking for a passionate, seasoned leader with robust experience in the automotive logistics industry to come in with high energy and vision, set the tone, and get results through strategy, leadership, collaboration and execution.